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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.5
6,417 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand. We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,417 reviews

April 29, 2022

It was a great experience! !! Very nice and polite. It made buying a truck easy! More

by Joe Duplechin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ostrovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janice Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 29, 2022

Could have done a better job with communication. I ended up having to keep my rental longer than expected and now my car is shaking when it reaches a certain speed. I guess I will get new tire and a More

by donaldrivers76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 29, 2022

I had 2 appointments for my new trucks oil change but there are still no filters in stock. I need to get someone to look at that screen glitching ! More

by oleg3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Vehicle was not serviced as it should have been prior to me purchasing transmission flush More

by Jcthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron McLean/Durham,N. Carolina
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Everything with the car buying experience is good, with the exception of it’s been a week and I still do not have my car that I bought More

by shaneo48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Got all the work done in about an hour without an appointment. Thank you Lance! More

by Cheryl N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Otis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

They sold me a vehicle with a Rt and 2 recalls on it. Then didn't want to fix the problem until I called corporate and another dealership got involved More

by CHARL62488
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ostrovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

April 28, 2022

Very pleased with service and professionalism of Erick and Gerardo! Extremely satisfied. Will recommend 100%! More

by Claudia Mejia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Angel Licea is always the constant. Never over promises never under delivers. Is not afraid to give you facts and not afraid to lose a deal. #CarPro More

by anjelxavier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 28, 2022

Advisor was prompt and professional. Service was completely quickly. Unfortunately tires were not balanced well. Experiencing vibration today. Scheduled another service to correct next M More

by arwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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