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Sapaugh GM Country

Herculaneum, MO

4.8
2,308 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,308 reviews

November 16, 2018

Worth the drive Had been to another dealer and car they had advertised wasn’t at that dealership . Was at other location. After bad experience decided to drive out to More

by KRcaptiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if Dave fisher is Fish. Fish is who I want to give kuddos to, John McCarthy
Nov 18, 2018 -

Sapaugh GM Country responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 15, 2018

Comfortable buying experience I enjoyed my experience with Spaugh dealership. i thought Troy was very helpful, easy to talk with, not pressured to buy but willing to be available. More

by debm2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Jeff Vanover
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 15, 2018

CT5 purchase Rich H did an excellent job in explaining everything new on the XT5. I enjoyed his explanations and felt very comfortable purchasing this car. Super More

by geraldmeznarich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

Nov 16, 2018 -

Sapaugh GM Country responded

Gerald---------- I was reading your review and thank you for the kind words about your experience but the Star rating does not match your words. Please give me a call at your convenience 636-399-5304 to let me know if there is something not right. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

November 15, 2018

great service Everything went fast and easy. My sales man was very nice. No complaints. I was very satisfied with my experience. I recommend Sapaugh to anyone. More

by Ashhouse1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 15, 2018

Great Experience Fastest process and fully professional through out entire process. Test drove with Al and was driving home in an hour. Worth the hour drive! CC More

by 3dreamsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dussold, Jeff Vanover
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 15, 2018

great experience i have purchased a number of vehicles for our business and every time my experience has been great ! Professional and courteous from sales to service More

by JCOLLINS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Hankins
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Awesome Customer Service Been buying cars from Greg Jones for over 20 years. Has always went above and beyond to take care of me and my family. My wife has even went on her ow More

by Stephenpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Great job They took excellent care of me after a bad experience with plaza ford. Very professional and courteous staff. Carla was a big help in answering all my More

by tbrown23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

Excellent teamwork Went in for an oil change and bought a dually GMC 3500 HD. Team in car loaner and service area were great and I’m glad I shopped at Sapaugh GMC. More

by michael.chase999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marilynn
Nov 15, 2018 -

Sapaugh GM Country responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

November 14, 2018

xxxxing awesome fast friendly service and able to handle any of your automive needs would highly recommend using sapaugh motors for service or sales and that james bu More

by MCNAMARAPEACE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Dussold, Dave Copman, Mike Indelicato
Nov 15, 2018 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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