Sarant Cadillac

I have a 2021 Cadillac Escalade with 3700 miles on it. This past Wednesday I started the truck to find out that it would not even hold an idle and almost died on my driveway. I called Sarant Cadillac to This past Wednesday I started the truck to find out that it would not even hold an idle and almost died on my driveway. I called Sarant Cadillac to see if I could take it in and told them that I was going away on Friday. Even though the service advisor told me that they had no one to pick up the truck he went ABOVE and Beyond to get it to the shop and took care of the problem and Joe got my truck back to me the same DAY!!!! Joe called me that morning numerous times as he was trying to figure out how he could get the truck to the dealership and he made it work!!! In my 30 plus year or leasing or owning cars Joe wins the award for BEST service advisor!!! More

The showroom needs to be updated. The showroom is outdated and is in need of renovations. It has a feel of being “stuck in the 80s” outdated and is in need of renovations. It has a feel of being “stuck in the 80s” More

Joe Mistretta is a gentleman. He deligently listens to my car problems and always gives me a satisfactory explanation of what the mechanics will try to do to correct the problem. Upon completion of the job car problems and always gives me a satisfactory explanation of what the mechanics will try to do to correct the problem. Upon completion of the job Joe always explains what was done to correct the problem. Joe is an ambassador and an Asset to Sarant Cadilac. More

Joe Mistretta greeted me when I arrived for service. Joe listerend to my concerns and took care of everything. Sarant Cadillac has service my car for the past three years and I will continue to use them. E listerend to my concerns and took care of everything. Sarant Cadillac has service my car for the past three years and I will continue to use them. Excellent service, Thank you. More

I've been a Sarant Cadillac customer for many years and the people are the main reason I keep coming back! Regardless of whether I'm seeing my guys, John N or Joe M, I'm always treated like a VIP by all th the people are the main reason I keep coming back! Regardless of whether I'm seeing my guys, John N or Joe M, I'm always treated like a VIP by all the members within the sales and service departments and actually enjoy visiting! More

Sal was excellent. A young or new salesperson can learn a lot from Sal. He takes a personal interest in the customer and exercises ZERO sales pressure. Sarant should be proud to have such a valuable asset a lot from Sal. He takes a personal interest in the customer and exercises ZERO sales pressure. Sarant should be proud to have such a valuable asset as part of their sales staff. More

The back up camera black and cell when I put the car in reverse coming out of my driveway. When I most need the camera to work so I don't kill anybody on the sidewalk. I will have the car in for the third reverse coming out of my driveway. When I most need the camera to work so I don't kill anybody on the sidewalk. I will have the car in for the third time within six days. I need somebody to take responsibility and fix the situation. More

Tony DiGuiseppe was awesome from the moment I came in for service till I picked up my car. Kept me inform of all progress and made sure the car was fully detailed before I came to pick it up. Can not under service till I picked up my car. Kept me inform of all progress and made sure the car was fully detailed before I came to pick it up. Can not understand how anyone would purchase a Cadillac from a different dealer. Plus the loaner car was a brand new XT5 with less than 400 miles on it. I was very pleased with the total experience. More

By far the best Service Dept. hands down. Always courteous, ontime, convenient and a fair price. I've never waited for service longer than 15 minutes and your vehicle is in. courteous, ontime, convenient and a fair price. I've never waited for service longer than 15 minutes and your vehicle is in. More

Sarant Cadillac was so helpful with my new XT6 lease. Dina was amazing. She was upfront and honest from the moment I spoke to her. She made the process smooth and efficient. Dina always made me feel Dina was amazing. She was upfront and honest from the moment I spoke to her. She made the process smooth and efficient. Dina always made me feel like she had my best interest in mind. I never felt pushed or forced into my new lease. I love my new car. Thanks Dina. More