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Sarant Cadillac

Farmingdale, NY

4.7
3,252 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,252 reviews

October 18, 2022

Great service. Joe is the best, quick service and if ever there is a delay they make up for it. More

by acrispy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to let us know how we're doing! We're glad to hear we provide a positive experience. Please let us know if there is anything else we can do to help you!

October 16, 2022

At this dealership, employees associated with sales were warm, pleasant and professional towards all my needs. They were genuinely passionate about providing top quality service and they were all exceptiona More

by My review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Sarant Cadillac responded

Thank you so much for taking the time to let us know how we're doing! We appreciate your kind words and look forward to doing business with you again in the future!

October 15, 2022

PLEASE READ! ! I Brought my vehicle in 5 times and each time they kept the vehicle for at least 3 days. They still could not figure out the issue. I spoke with t More

by Never Again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. We are deeply sorry that you have not experienced the best customer experience in our service department. We try to offer our customers the best service we can at any given time. We hope that you will reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

October 15, 2022

Service department personal knowledgeable and understanding Treated well and with respect whenever I need service More

by NOV37G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Sarant Cadillac responded

Thank you for the kind words! We're glad our service team could provide a positive experience. Please let us know if there is anything else we can do for you!

October 12, 2022

Excellent dealership. My sales rep. (Dina) was the best. Easy transaction. Knows her stuff. Professional customer service at it's best More

by mwaller1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

mwaller1 responded

My sales rep. (Dina) was the best. Easy transaction. Knows her stuff. Professional customer service at it's best

Oct 12, 2022 -

mwaller1 responded

My sales rep. (Dina) was the best. Easy transaction. Knows her stuff. Professional customer service at it's best

Oct 13, 2022 -

Sarant Cadillac responded

Thank you for your kind words! We're happy to hear Diana was able to help you out, and we look forward to seeing you in the future for any automotive needs.

October 12, 2022

Very accommodating explained everything Sam was a pleasure to work with answered everyone question we had. More

by dialsha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Sarant Cadillac responded

Thank you for taking the time to leave us a positive review! We're glad to hear that Sam helped make your experience so positive. Please let us know if you need anything else!

Oct 13, 2022 -

dialsha responded

The salesperson we felt was Sal not Sam sorry for the error

Oct 13, 2022 -

dialsha responded

The salesperson who sold us the car was Sal not Sam

October 11, 2022

Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Sarant Cadillac responded

Thank you so much for the kind words, we'll be sure to pass your comments on to Joe! We look forward to seeing you again for your future car needs.

October 11, 2022

Mike Mulligan was very knowledgeable and a pleasure to work with!! He helped us pick our car that was the best fit for us. One of the best and easiest purchases we have had purchasing a new car!! More

by Lgd5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M
Oct 12, 2022 -

Sarant Cadillac responded

Thank you so much for the kind words and taking the time to let us know how we're doing! We're proud of our staff and love to hear shout-outs like this. We look forward to doing business with you again in the future at Sarant Cadillac!

October 09, 2022

Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. More

by Fm30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback and are very sorry to hear that your expectations were not met. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact our management team at Acenteno@sarantcadillac.com to discuss this more.

October 07, 2022

Very satisfied with sales man Mike M associates the dealership the whole experience the price and the car excellent overall More

by KJESAITIS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M
Oct 10, 2022 -

Sarant Cadillac responded

Thank you so much for your kind words! We're proud of our staff and love to hear shout-outs like this. Please feel free to reach out to us at Sarant Cadillac for your future automotive needs.

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