Sarant Cadillac

The took my car with no appointment and had it repaired in under 2 hours. I was thrilled. in under 2 hours. I was thrilled. More

John is a wonderful salesperson! He is an asset to your dealer! He listened to my needs and really gave me exactly what we needed! He is an asset to your dealer! He listened to my needs and really gave me exactly what we needed! More

Bought my car from Tommy last year and he made the entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently brought my car in for NY State Inspection and had a great adviser Tony .I was even given a voucher for complimentary car wash at a local car wash. I have Sarant Cadillac cards in my waiting area and speak highly of Tommy and now Tony as well when cars come up in conversation. All good!! More

as usual, the service was as promised, done right, clean, and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. More

This was the best experience I’ve ever had buying a car. John Nassour the salesman made the experience wonderful! John Nassour the salesman made the experience wonderful! More

Sarant Cadillac stood by their word. I ordered a 2022 Escalade in January vehicle was delivered end of August and I paid MSRP for it, that was the deal. In this current car market it is I ordered a 2022 Escalade in January vehicle was delivered end of August and I paid MSRP for it, that was the deal. In this current car market it is not an easy feat. During the process we had a hard time getting updates on when the vehicle would be ready and returned phone calls but once the car was in roue they paid a little more attention. Felt as though we were getting blown off a little. I understand the nostalgia behind the décor of the dealership but it needs to be brought into this century with a construction renovation. Didn't utilize the service department as I live in CT and the dealership is in Long Island. Vic in Finance department is an All-Star. Dominic who was our sales man felt as though were we bothering him with a monthly or by monthly call leading up to the delivery ended up being fine in the end at delivery. Still waiting for registration plates though. Hopefully those come soon. Id give 4.5 stars if I could. More

Everybody was very nice…bill my salesman answered all my questions with patience and he was very knowledgeable … all were very professional and I’d recommend Sarant Cadillac to my friends and family questions with patience and he was very knowledgeable … all were very professional and I’d recommend Sarant Cadillac to my friends and family More

I have been to 2 other dealerships for the same cosmetic issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer g issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer glitch that sent me text to be there a head of schedule so Amazingly they took me in anyway to evaluate the cosmetic issue plus address a new a/c issue. Extremely nice, attentive, from greeting in the service area, sitting down to go over any and all issues, all the way to administrative employees. Resolved my a/c issue that day and received a call my part was in just a couple of days later, scheduled for part replacement and I am confident it will go smoothly and if not, they will kingly accommodate me as you would expect from any quality service center. I believe in second opinions for all major choices in life and maybe going even a little bit out of your way to get to Sarant is worth it. More

I had a great experience at Sarant Cadillac service yesterday, Everyone was nice and a job well done. Thank you yesterday, Everyone was nice and a job well done. Thank you More

Was greeted immediately Acknowledged what the car needed done Nice waiting area Quick service Friendly crew needed done Nice waiting area Quick service Friendly crew More