Shields Auto Center

Always quick to get a appointment to have the oil changed. The service department is always friendly! Got it in and out in good time. And always explain how everything looked when they checked over t changed. The service department is always friendly! Got it in and out in good time. And always explain how everything looked when they checked over the car. More

Everyone was very friendly and helpful. My only complaint is that I did not realize an oil change would take an hour and a half to complete. Especially since there wasn't any other customers in the waiting a is that I did not realize an oil change would take an hour and a half to complete. Especially since there wasn't any other customers in the waiting area. More

Excellent customer service. We would recommend Shields 100%. Thankful for such kind individuals to help with our car purchase. Process was easy and did not feel pressured. We love our new Ford Explorer ST 100%. Thankful for such kind individuals to help with our car purchase. Process was easy and did not feel pressured. We love our new Ford Explorer ST! Thank you Andy! More

Awsume service Dept: Extra FAST oil change: Great Dealership. Service scheduled our appt. immediately, No waiting to get serviced. Ten minute oil change is great. Dealership. Service scheduled our appt. immediately, No waiting to get serviced. Ten minute oil change is great. More

You have a very friendly service/personal and I have no trouble getting an appointment or answers to my questions. And a warm and welcoming environment. trouble getting an appointment or answers to my questions. And a warm and welcoming environment. More

Great i have been there 6 times in a month they are great each and every time they are wonderful to deal with thanks for all your help each and every time they are wonderful to deal with thanks for all your help More

Shields is always quick to get my vehicles in for maint/service, is honest in service needs, and accommodating if I need transportation. Service sets them apart! maint/service, is honest in service needs, and accommodating if I need transportation. Service sets them apart! More

All the guys at shields auto including Scott Lackey I’ll treat me very well always friendly always willing to give a helping hand making sure all my automotive needs are taken care of to the fullest extent treat me very well always friendly always willing to give a helping hand making sure all my automotive needs are taken care of to the fullest extent they always make sure that my vehicle is running top notch and if I need anything done they come to me and explain what it is in complete detail everybody at shields auto so friendly very helpful not pushy when it comes to purchasing a vehicle which i did back in January of this year. I plan to buy another one fro them and will continue to have all my auto service needs met here at Shields auto in Rantoul Illinois More

Over all it was a good experience. I must say this was the fastest purchase of any truck I have purchased from a dealer. All being said I would purchase another vehicle from Shield's. the fastest purchase of any truck I have purchased from a dealer. All being said I would purchase another vehicle from Shield's. More

Enjoyed my conversations with Dave and Ben in the negotiations part. Everyone was level headed and they were right on the price. Terry was great on pick up day and Teresa (finance manager) made every negotiations part. Everyone was level headed and they were right on the price. Terry was great on pick up day and Teresa (finance manager) made everything very organized and painless. Thank you all. Enjoyed my 3 hour drive home. More