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Sierra Toyota
Sierra Vista, AZ
5,226 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,226 reviews
Verified Customer
May 02, 2022
Ken James made our new purchase experience incredibly easy through the entire process. Best salesman in my 30 years of purchasing cars. He is professional and polite. Toyota product knowledge was excepti easy through the entire process. Best salesman in my 30 years of purchasing cars. He is professional and polite. Toyota product knowledge was exceptional. Excellent customer service. Dedicated to the needs and wants of the customers. Awesome price for new vehicle and excellent trade-in value. I will be buying more cars from Ken and Sierra Toyota, why go anywhere else. More
by Zitro
May 01, 2022
Flexible, easy scheduling, cost-effective, reliable service, realistic estimates of service duration, helpful review of vehicle condition and future service needs.... service, realistic estimates of service duration, helpful review of vehicle condition and future service needs.... More
by weissler
May 01, 2022
We drove from Seattle to Sierra Vista and had some trouble with our headlights. They quickly found us an appointment the next day and fix the problem. Everyone we talked with was very nice and helpful trouble with our headlights. They quickly found us an appointment the next day and fix the problem. Everyone we talked with was very nice and helpful! More
by Thorpe
Employees Worked With
Humberto Pena
May 01, 2022
Very helpful, informative, and caring! They kept me updated thought the appointment! I will always take my vehicle here for services! They kept me updated thought the appointment! I will always take my vehicle here for services! More
by KL
Employees Worked With
May 01, 2022
Straight to the point. Quick and simple. Unlike other dealerships or salespeople, Ken James made it so simple and didn’t try pushing me onto another vehicle. Process was ve Quick and simple. Unlike other dealerships or salespeople, Ken James made it so simple and didn’t try pushing me onto another vehicle. Process was very quick and simple. More
by Eescobedo2481
Employees Worked With
Ken James
April 30, 2022
Eric is fantastic. I got a good deal even during these challenging times. Everything was done very fast and efficiently. I got a good deal even during these challenging times. Everything was done very fast and efficiently. More
by desert_rose_ranch
Employees Worked With
April 30, 2022
Was able to get appointment in a reasonable amount of time, waiting area was pleasant, employees were pleasant and attentive, work was performed in a short amount of time. I'm quite happy and I can't say time, waiting area was pleasant, employees were pleasant and attentive, work was performed in a short amount of time. I'm quite happy and I can't say that very often these days. More
by tomp1953
Employees Worked With
Humberto Pena
April 30, 2022
Adam in the Service Department was fabulous in every aspect of what a first time or devoted Toyota Customer would want. We have just moved here from Texas and received an excellent Arizona welcome to Si aspect of what a first time or devoted Toyota Customer would want. We have just moved here from Texas and received an excellent Arizona welcome to Sierra Vista. We’ve certainly found a new home in our vehicle care. Thank you Adam! More
by jpkforhim
April 30, 2022
Well what kind of stupid are you guys. Seriously I only go to Toyota dealerships for my truck. You guys tell me that you might break something and charge me for it you all out of your frea Seriously I only go to Toyota dealerships for my truck. You guys tell me that you might break something and charge me for it you all out of your freaking mind. I had to call the service manager in cookeville to find out you all are lying to me you all are f$^king stupid. More
by Rshatton2012
Employees Worked With
Cassandra Bosley
