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Toyota Direct
Columbus, OH
1,503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,503 reviews
July 01, 2025
The assistant was informative. Pleased with the service.. It was easy to make appointment. Pleased. Pleased with the service.. It was easy to make appointment. Pleased. More
by hirutmengesha
Verified CustomerEmployees Worked With
June 30, 2025
Employees are efficient and efficient! I don’t like you telling me how many words to write. I don’t like you telling me how many words to write. More
by jsdecker
Employees Worked With
June 29, 2025
Very nice and easy appointment. No problems and rep was efficient and polite, Waite time was good. Much better experience than previous visit. No problems and rep was efficient and polite, Waite time was good. Much better experience than previous visit. More
by rcrane0102
Employees Worked With
Parris Hampton
June 28, 2025
I appreciate coming in and being able to leave in less than three hours. I learned more about the car while I was there and Chris taught me about being able to use the app for payments. It went smoothly. than three hours. I learned more about the car while I was there and Chris taught me about being able to use the app for payments. It went smoothly. I put my deposit down Friday and picked up the car Saturday morning. Nasir made sure I was ready to go. More
by camdavis221
June 28, 2025
They are charging money too much for something not resonable I will not go back resonable I will not go back More
by abubeker87ibrahim
Employees Worked With
June 28, 2025
Smooth and painless purchase and trade in. Came in only to look and test drive and left in a new truck because the gave me a great deal. Thank you Came in only to look and test drive and left in a new truck because the gave me a great deal. Thank you More
by aarthurs00
June 28, 2025
Everything was fast and arranged without any wasted time I got my car. I feel comfortable I got my car. I feel comfortable More
by sz161621
June 28, 2025
I had a great experience. Didn’t wait as long as I was expecting. Was Very easy to navigate and had a comfortable experience. Didn’t wait as long as I was expecting. Was Very easy to navigate and had a comfortable experience. More
by bjimenez1010
Employees Worked With
June 27, 2025
They are an excellent group and know what they’re doing easy to work with easy to work with More
by anthonythomas664
June 27, 2025
Toyota Direct does a stellar job in all aspects of their operation. This makes me almost look forward to service intervals! Kudos and please keep up the great work. operation. This makes me almost look forward to service intervals! Kudos and please keep up the great work. More
by scottsadoff0
Employees Worked With
