Toyota Direct

I was impressed buy Charles, his enthusiam and knowledge. He was very pleasant to work with and took time to fully explaine the van's features. We test drove it twice and I was very comfortable with it whe He was very pleasant to work with and took time to fully explaine the van's features. We test drove it twice and I was very comfortable with it when I left the lot. I felt I was dealt with fairly and Charles took the time to work out several lease/purchase options for me. I ended up purchasing the van and I will recommend the dealership (and Charles) highly to my friends and family. More

$34450 was my pre-tax price on a 2012 Toyota Sienna XLE. Three options... DVD, Entune / NAV, and floormats. Dealership drove all the way to the "state up north" from Columbus to get it for us. I e Three options... DVD, Entune / NAV, and floormats. Dealership drove all the way to the "state up north" from Columbus to get it for us. I emailed 25+ dealerships and even the local one here in Cincinnati said "Take the DEAL!!! We can't touch it!" Rich took care of us with 100% fantastic service throughout! Don't believe the invoice sheet some dealers may show you as what they actually pay for their vehicles. It's called hold back, and even their invoice sheets show it, but it isn't accurate. EMAIL EMAIL EMAIL. FWD your best price and keep doing so and you will save thousands. the 100 mile drive was SOOOooo... worth the price. I would buy from Rich again in a second, and was so pleased with the communication. He gave me EXACTLY what was discussed at the exact price. No surprises. More

Came from 500 miles away to purchase here. Vehicle was exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financin exactly as described and the service was great. They even worked extra after the dealerhsip had closed to get me an even better rate on the financing. Would definitely buy her again. More

We live in West Virginia, and were referred to Toyota Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisiti Direct through a buying service. Most of our business was conducted by email, with several brief phone conversations toward the end of the acquisition process. We knew what we wanted, a Tacoma V6 access cab with SR5 and tow packages, and a manual transmission. It turns out that there aren't many of these vehicles around. We had several dealers looking for what we wanted, and Malek Abed was most helpful in finding what we wanted. Not only did Malek find what we were looking for, the final price was a little below the already low price the buying service said we could expect. On the day of delivery, the final purchasing process went without a hitch, and was handled in a friendly and professional manner. No hassle. No pressure. By the time I got home, I forgot some of the details of the maintenance program offered by Toyota. I sent an email to Malek, and got a quick response. Generally, I have been satisfied with my new vehicle purchase experiences, but I believe that this was by far the most pleasant experience ever. I would recommend Toyota Direct and Malek Abed withtout reservation. More

We purchased our 2010 Prius through Russell at Germain two years ago and were very impressed by his attention, knowledge and service. He gave us the same great care with the purchase of our new 2012 Camr two years ago and were very impressed by his attention, knowledge and service. He gave us the same great care with the purchase of our new 2012 Camry at Toyota Direct. The only negative was that the dealership was very busy on Friday, May 25 when we purchased the car and we had to wait for fairly long time periods for the sale to be completed. More

I had a very positive experience with David and am extremely satisfied with his work. I was able to make the required deal quickly. David also followed through promptly with the email about my first s extremely satisfied with his work. I was able to make the required deal quickly. David also followed through promptly with the email about my first service appointment. More

MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE AGAIN, IT WAS A VERY POSITIVE EXPERIENCE FOR ME, AS I HAD PURCHASED FROM MELVIN PREVIOUSLY. MELVIN JILES WAS THE SALESMAN FOR MY NEW TOYOTA. ONCE AGAIN, IT WAS A VERY POSITIVE EXPERIENCE FOR ME, AS I HAD PURCHASED FROM MELVIN PREVIOUSLY. I HAVE FOUND HIM TO BE KNOWLEGABLE, FRIENDLY AND HONEST. I HAVE LOST TRACK, BUT THIS IS THE 5TH OR 6TH TOYOTA I HAVE PURCHASED FROM TOYOTA DIRECT. I WOULD CERTAINLY RECOMMEND MELVIN AND TOYOTA DIRECT TO ANYONE LOOKING TO PURCHASE A VEHICLE. DAN COLVIN More

I bought a used Honda Civic which was very clean. Got what I was looking for for the price I wanted to pay. Mr. O'Brien and the others were professional and courteous. what I was looking for for the price I wanted to pay. Mr. O'Brien and the others were professional and courteous. More

One of the best car buying experiences I ever had. The salesmen found the car I wanted and had it available when I need it. Purchasing experience with the finance department also went smoothly. The store salesmen found the car I wanted and had it available when I need it. Purchasing experience with the finance department also went smoothly. The store was clean and quite modern. Instruction on how to use many of the features on the vehicle were thorough and easy to follow. Would go thru this experience again hands down! More

Our treatment by both Malek and Rich was great. Having working for 14+ years in sales I, personally, appreciated their interest, courtesy and review of paperwork and, more importantly, the operating detai working for 14+ years in sales I, personally, appreciated their interest, courtesy and review of paperwork and, more importantly, the operating details of the vehicle. We were introduced to Chris in the Service Dept. and to John who handled the finance end of it. The follow up has been super. Rest assured we will recommend Toyota Direct to our family and friends. In a couple years we plan to be back to purchase a vehicle for Phyllis. My hat is off to Malek and Rich and Toyota Direct. More