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Toyota Direct
Columbus, OH
1,447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,447 reviews
February 07, 2025
This is the best dealership, by far! ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. ! All staff members are so friendly and helpful. They will stop anything they are doing to make sure the customer is taken care of. More
by jjrodock
Verified Customer
February 07, 2025
Great service department. Professional, timely and considerate. service team has always done the best work. Joey R., Mindy and Ronnie truly care about their customer and their Professional, timely and considerate. service team has always done the best work. Joey R., Mindy and Ronnie truly care about their customer and their car treatment. Hope they are recognized for their commitment to Toyota and their customers.. More
by lin23
February 07, 2025
Just great people all around and wonderful to work with at every level. Great experience!! at every level. Great experience!! More
by delvinharshaw
February 07, 2025
Not in my dreams, happy with everything the dealership offered a 10 out of 10 offered a 10 out of 10 More
by ponteh999
February 06, 2025
They were very nice and knowledgeable I will recommend Toyota direct to all my family Toyota direct to all my family More
by shirleyjohnson323
February 06, 2025
They are always kind people work with me. everything is good with this dealership. 3 cars bought. everything is good with this dealership. 3 cars bought. More
by poffer97
February 06, 2025
Toyota Direct took about 4 hours to get me quotes for buying a new Highlander and then to get through financing. This seems rather long. But we are very happy with our car!!! buying a new Highlander and then to get through financing. This seems rather long. But we are very happy with our car!!! More
by jaxwins29
February 05, 2025
Beautiful new waiting area. Took almost 2 hrs with an appointment. Very overcharged for a wheel alignment. Twice as much as other places, was disappointing. Took almost 2 hrs with an appointment. Very overcharged for a wheel alignment. Twice as much as other places, was disappointing. More
by ritama54
Employees Worked With
Hessel
