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Toyota of Cleveland

McDonald, TN

5.0
5,189 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,189 reviews

February 17, 2026

Toyota Cleveland is #1 in our opinion. Our experience was definitely Excellent. We couldn't have been happier in our new car. I was completely impressed with Austin Calfee's professionali More

by KimChapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We will pass along your praise to Austin, Joey, and Julien. Your business is valued by all of us at Toyota of Cleveland. We are grateful for your confidence and support! See you next time!

February 17, 2026

My mother and I were treated very well by Dustin Shrader and Justice Goodner, who were extremely helpful to us on our trade in deal. More

by JA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Shrader
Feb 17, 2026 -

Toyota of Cleveland responded

It's wonderful to hear that Dustin and Justice made the trade-in process smooth and enjoyable for both you and your mother. Thank you for choosing Toyota of Cleveland and for sharing your feedback! Safe travels!

February 17, 2026

I have purchased four vehicles from the dealership. They have the best customer service of any other dealership I have ever dealt with. As soon as you walk in the facility, everyone in there is polite More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Toyota of Cleveland responded

Hi Linda! Thank you for choosing Toyota of Cleveland again and again! We're thrilled to hear you've consistently experienced our top-notch customer service. We truly value your loyalty and look forward to continuing to support you for years to come. Safe travels!

February 16, 2026

I just bought my very first car from Toyota and I couldn’t have asked for a better experience! From the moment I walked in, everyone was welcoming, patient, and actually took the time to explain ever More

by kendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Toyota of Cleveland responded

Hi Kendall, we're so happy to hear we made your first car-buying experience smooth and enjoyable. Your recommendation means the world to us. Welcome to the Toyota of Cleveland family!

February 16, 2026

Kenny Jones was great to deal with. Made my first purchase from Toyota Cleveland fast and easy. Will definitely do business with them again. More

by kofelservicesandrepairs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Toyota of Cleveland responded

Hi Kofel! Congratulations on your car purchase! We are thrilled to hear that Kenny made your first purchase here at Toyota of Cleveland smooth and enjoyable. We can’t wait to serve you again!

February 15, 2026

Toyota Cleveland is #1 in my opinion. Have purchased 3 new cars in the last 7 years mostly because of the sales team . From the floor salesmen to the new car manager they are great. The s More

by C.stoner9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Toyota of Cleveland responded

Hi Stoner! Thank you for your continued support and trust in our team! We appreciate your loyalty and look forward to serving you again in the future. See you next time at Toyota of Cleveland!

February 15, 2026

Tyler, Shane, & Julien were great to work with. This dealership always has quality vehicles and delivers quality service. More

by The Prich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Toyota of Cleveland responded

Hi Prich! Thank you! We're glad to know our team provided such great support. We hope to see you again at Toyota of Cleveland!

February 13, 2026

Excellent sales and service with over the top customer care! Thanks so much especially to Caleb Craig and service manager Tom for a great experience. More

by Tromboneguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Toyota of Cleveland responded

We’re so grateful for your business and your excellent review, Tromboneguy. Thank you for choosing Toyota of Cleveland and for sharing your support of Caleb, Tom, and the team!

February 13, 2026

Very fast, helpful, nice, skilled, and honest. Waiting area is good too. The free soda was more helpeful than you migh think. More

by rfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2026 -

Toyota of Cleveland responded

Hi Fowler! Thank you for the 5-star review! We are grateful for your business and hope to see you again at Toyota of Cleveland.

February 12, 2026

Had a great experience working with Kenny Jones and Crystal Thompson, one of the best dealership experiences I have ever had! More

by mayfieldjeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Toyota of Cleveland responded

Jeremy, thank you for sharing this fantastic feedback about Kenny and Crystal. We’re glad you had such a positive experience with us at Toyota of Cleveland!