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Toyota of Cleveland

McDonald, TN

5.0
5,068 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,068 reviews

October 12, 2025

Went in looking for a truck and left with a truck! Thank you for helping me out! More

by Starkisj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Toyota of Cleveland responded

This is great to hear! Thank you, and congratulations on your truck! - Toyota of Cleveland

October 07, 2025

Friendly personnel, clean environment, conveniently located off 75. Just received in stock our desired car More

by nfz172
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Toyota of Cleveland responded

We are so glad you received the car you wanted here at Toyota of Cleveland! Thank you for your review of our team and location. We hope to see you again down the road!

October 05, 2025

Toyota of Cleveland will be the go to from now on! ! Everyone is super helpful, our sales consultant Josh Howard was absolutely amazing and got me going home in a car I’m absolutely obsessed with!!! More

by arnelaabdulah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Toyota of Cleveland responded

Thank you for sharing this wonderful feedback! We're thrilled to hear that Josh and the rest of our team provided such a great experience. Welcome to the Toyota of Cleveland family!

October 05, 2025

Everyone was fantastic. I absolutely hate the vehicle I bought and am disgusted with my myself. Worst decision I've ever made. The people at the dealership were 100% great More

by lilbittycatdog88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2025 -

Toyota of Cleveland responded

Second time is a charm! We're so happy that we were able to trade you out of the vehicle you didn't like and get you into something you love now! Thank you for giving Toyota of Cleveland a chance to make a positive impression!

October 04, 2025

I have purchased 3 vehicles (4 if you count my husband’s) from this dealership and have had a great experience each time. The management and staff go above and beyond for their customers. More

by Bonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Toyota of Cleveland responded

Bonnie, we're honored by your continued business and kind words! Thank you for choosing Toyota of Cleveland. We look forward to serving you and your husband again in the future! Safe travels!

October 01, 2025

A+ and always keeps you informed every step of the way. Servie associate Andy was great with communication More

by Holli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Toyota of Cleveland responded

Holli, thank you for sharing your awesome feedback about Andy and our team here at Toyota of Cleveland! We appreciate your business and hope to see you again in the future!

October 01, 2025

Have purchased 3 vehicles from this dealer since 2023. Stockton Coffee, Sales Mgr. & Austin Calfee, Sales, really work hard to satisfy my wife and myself. Thanks also to Madison.Guy & Crystal Thompson for More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Toyota of Cleveland responded

Chuck, thank you for your continued business and support! We truly appreciate your kind words about our team, and we look forward to working with you and your wife again in the future. Enjoy your new vehicles! - Toyota of Cleveland

September 30, 2025

Everyone is friendly and willing to help and listens to your needs and never try to push anything on you. More

by cgentry1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Toyota of Cleveland responded

Thank you for sharing your feedback about our team! We appreciate you choosing Toyota of Cleveland and hope you won't hesitate to let us know if we can be of service in the future!

September 29, 2025

The service technician was personable, courteous and professional. The service was completed per request and promptly, More

by rbusse53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Toyota of Cleveland responded

We are pleased the Toyota of Cleveland team took such great care of you! Thank you for choosing our dealership and for sharing your experience. We wish you safe travels ahead!

September 27, 2025

Wonderful Experience with a Truly Professional Young Man: Rett Davis From the moment I pulled into the lot, I felt at ease. This young gentleman greeted me with a calm and respectful presence—no pressure More

by Stacyannrn3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rett Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Toyota of Cleveland responded

Stacyann, we're truly grateful for your feedback about Rett! We're pleased to hear he made your car-buying experience smooth and enjoyable. Thank you for choosing Toyota Cleveland and we look forward to serving you again in the future!