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Toyota of Cleveland
McDonald, TN
4,960 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,960 reviews
July 02, 2025
My wife and I recently purchased a Toyota GR86 from this dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she w dealership. The experience was very good. Our Sales Team were Michael and Mike, and they were excellent! Crystal performed the financing, and she was very friendly and professional. They were all friendly and knowledgeable. I would highly recommend to anyone interested in buying a car. More
by jconyers51
July 01, 2025
First visit and first Toyota purchase after 30 plus years of Ford and jeep products. We were highly impressed with both the products and staff. Met a very professional sales consultant “Evan Hicks”. We wo of Ford and jeep products. We were highly impressed with both the products and staff. Met a very professional sales consultant “Evan Hicks”. We would highly recommend both Mr Hicks’s and Toyota of cleveland to anyone seeking a quality product and professional staff. Sincerely Chuck and Paulette Tindell Chatt Tenn More
by Welakabass1
July 01, 2025
We recently purchased a used Mazda CX-9 from Toyota of Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quic Cleveland and the experience was wonderful. Very little pressure to purchase quickly. The salesperson, Callaway Covington was very attentive and quick to answer our questions, and if he didn't know the answer, he found the information for us. Crystal Thompson, our finance manager was kind and patient answering all our questions. We look forward to working with them in the future. More
by Jam1880
June 30, 2025
I was dreading starting the search for my next car, but my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was ver my experience at Toyota of Cleveland was great! Kenny Jones was really helpful, knowledgeable, and not pushy at all. My car buying experience was very pleasant! Thanks Kenny! Crystal Thompson helped us with the sales and warranty materials and she was very knowledgeable, thorough, and helpful. Thanks Crystal! I am enjoying the 4Runner! More
by Alison M.
June 30, 2025
Josh and Nathan were great. Very helpful and easy to work with. Informative about the details of the car we bought and kindly walked us through the buying process with no pres Very helpful and easy to work with. Informative about the details of the car we bought and kindly walked us through the buying process with no pressure. More
by bestoddard
June 30, 2025
Callaway was my salesman. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. Fantastic. ten out of ten, definitely would recommend. Fifteen words now. More
by weirdcellodude
June 30, 2025
I worked with Caleb Lewis & he was top notch. Great dealership! Total Five Star Experience Great dealership! Total Five Star Experience More
by Turner.kim11
June 27, 2025
Tyler was great. Would highly recommended him to anyone wanting to buy a new car. Would highly recommended him to anyone wanting to buy a new car. More
by Payton L
June 25, 2025
Friendly staff and quick service. Pre approved for Financing so that helped speed up the process. Respectful of my decision on which additional services I did and did not want Pre approved for Financing so that helped speed up the process. Respectful of my decision on which additional services I did and did not want More
by tflowers1972
June 24, 2025
We purchased a vehicle in 2021 and had a wonderful experience with the sales team at Toyota of Cleveland so, when my dad died in January of 2025 and we ended up with his very new 2024 Jeep Gladiator t experience with the sales team at Toyota of Cleveland so, when my dad died in January of 2025 and we ended up with his very new 2024 Jeep Gladiator that was financed with Chrysler Capital and they were giving us a hard time about having it refinanced we knew that we were going to go to Toyota of Cleveland to look into our options. Between Tyler in sales and Justice in finance, they figured out how to get my dads truck refinanced into our name and alleviated all of the stress that we have been experiencing for months while trying to figure out the best route. Can’t recommend both of them enough! Best of the best! More
by Josh and Keri
