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Toyota of Cleveland

McDonald, TN

5.0
5,101 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,101 reviews

November 17, 2025

Callaway Covington, Mike Covington and Julian Allinder provided excellent customer service. They were patient and never applied any sales pressure. We looked at three different vehicles and they answered More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Toyota of Cleveland responded

Hi Rick - Thank you for your patience and enthusiasm in sharing your amazing feedback! So glad to hear that Callaway, Mike, and Julian made the process seamless and pressure-free. Congratulations on your new 2024 RAV4! We'll be excitedly waiting for you at Toyota of Cleveland whenever you need anything else. Happy driving!

November 17, 2025

Austen, Tyler and Justice were a wonderful team to work with. Thank you TOC for all your expertise. More

by sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Toyota of Cleveland responded

Sharon, we appreciate your shoutout to Austen, Tyler, and Justice at Toyota of Cleveland! Safe travels!

November 17, 2025

This is the second used vehicle that we bought from TOC. Thank you for helping us without any pressure. More

by karinsmith831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Toyota of Cleveland responded

Karin, thank you for choosing Toyota of Cleveland again and for sharing your experience with our team! It's wonderful to hear that they made the process easy and pressure-free. Enjoy your new vehicle!

November 16, 2025

It was a nice experience buying my car at Toyota of Cleveland. Ian Bentley was very helpful, knowledgeable, and thorough with all the process. He was a good communicator. The staff I met were all frien More

by aireentan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Toyota of Cleveland responded

Congratulations on your new car! We can't wait to share this glowing feedback with Ian and the rest of the team. Thank you for choosing Toyota of Cleveland and for sharing your experience.

November 15, 2025

If I could give a higher rating I would! Shane get well soon we missed you. However Michael stepped up and EVAN HICKS WAS SALESMAN. JUSTICE GOODNER EXCELLENTWORK. I wish I could give this More

by Lakelady237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Toyota of Cleveland responded

We are deeply honored by your glowing review! It's great to hear that Michael, Evan Hicks, and Justice Goodner provided exceptional support and made your car-buying experience so seamless. We can't thank you enough for your continued support and recommendations! See you next time at Toyota of Cleveland!

November 15, 2025

Toyota Of Cleveland made my first purchase enjoyable and easy! Austin was great to work! Thanks to his steadfast communication and hard work, I was able to get the exact car I wanted! More

by Bay M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Toyota of Cleveland responded

Bay, we're glad you had such a positive experience, and it's wonderful to hear that Austin was so helpful throughout the process. Enjoy your new car, and we look forward to seeing you again! - Toyota of Cleveland

November 07, 2025

Dustin Schrader in sales did an excellent job of helping me obtain a new Camry from another dealership. Appreciated his diligent follow up. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Toyota of Cleveland responded

Joe, thank you for sharing your feedback about Dustin's hard work and diligence at Toyota of Cleveland! We hope you enjoy your new Camry!

November 06, 2025

Toyota is the best place to buy your car! Would recommend to everyone! Go see Alfred! More

by Morganbutler1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

November 06, 2025

Friendly service, pristine spaces, and honest business practices. Was easily our best car buying experience to date. They went the extra mile to acknowledge and appreciate my military service. Love the re More

by Nathanpatrick1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland and for sharing your awesome feedback about our team! We hope that you and your wife enjoy the new ride, and we look forward to welcoming you both back again down the road.

November 04, 2025

This was honestly the best car buying experience I have ever had. They met me exactly where I wanted to be with payments and found a way to make it work. Tyler was amazing very knowledgeable about 4runners More

by Danae white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Toyota of Cleveland responded

Danae, we're delighted to hear that Tyler and our team made your car-buying experience the best one yet! Thank you for choosing Toyota of Cleveland and for recommending us to others. Safe travels in your new 4Runner!