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Toyota of Cleveland

McDonald, TN

5.0
5,101 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,101 reviews

October 22, 2025

Toyota is a great place to buy your next car. I bought a RAV4 with the help of Slava. Slava is very helpful in finding you what you need, what you want and if they don’t have it, he will find you More

by Tammys78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Thank you for sharing your outstanding feedback, Tammys! We're thrilled to hear you are so satisfied with Slava and Justice's service. We'll be sure to pass along your kind words to them. Congratulations on your new Toyota RAV4 from Toyota of Cleveland!

October 22, 2025

Worked with Mr. Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definite More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Will, thank you for sharing your kind feedback about Greg! We look forward to welcoming you back to Toyota of Cleveland. Safe travels ahead!

October 22, 2025

Top Notch! !! Dustin worked very hard to find the vehicle I was looking for and communicated effectively. There was never any pressure to "settle". Taylor was mo More

by ksholl10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Thank you for sharing your great experience with Dustin, Taylor, and our team! We appreciate your business and look forward to seeing you again at Toyota of Cleveland! Enjoy your new ride!

October 18, 2025

I had a good experience. All my questions were answered. It was an exchange that was memorable. More

by Johnshook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Toyota of Cleveland responded

Thank you so much for sharing your experience, John! Providing thoughtful and helpful service is what we strive for, and it's wonderful to know we met that mark with you. We look forward to welcoming you again in the future! - Toyota of Cleveland

October 17, 2025

Amazing dealership! From service to the sales people! The Managers and finance people are the best! 20 out of 10 recommend. More

by Cggentry98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Toyota of Cleveland responded

Thank you for the stellar rating and recommendation! We're so happy to hear that our team made your experience at Toyota of Cleveland exceptional from start to finish. See you next time!

October 17, 2025

I enjoyed working with Tyler G this was my first car purchase. Working with him made the car buying process easy. Looking forward to the next one. More

by KJW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Toyota of Cleveland responded

Congratulations on your first car purchase! We’re glad Tyler made it a smooth experience. See you again at Toyota of Cleveland!

October 17, 2025

The 3 people I had dealings with were all very kind and very helpful to find a vehicle to fit my needs. The sales manager Justin, salesman Noah Lockridge, and Finance Justice Goodner are the ones who were More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Toyota of Cleveland responded

Thank you so much for your kind words, Sharon! We're truly glad Justin, Noah, and Justice were able to make your experience comfortable and supportive. Your recommendation means a lot to us, and we’re honored to have been part of your journey. We're here whenever you need us next! - The Toyota of Cleveland Team

October 17, 2025

This dealership is amazing. There is a salesman and his father that really came through. They both seem to have a good handle on people’s needs. More

by Leighpeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your business! We appreciate your support and hope to work with you again in the future!

October 16, 2025

Easy to make an appointment. Service advisor was friendly and the service was fast! Highly recommended! More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Toyota of Cleveland responded

Bobby, thank you for the recommendation! We are happy to hear that our team made your service experience seamless. See you next time at Toyota of Cleveland!

October 16, 2025

Our sales person was Mathew and he was outstanding. We bothered him many times. and he was very gracious and kind every time to meet our wants and demands. Monte the general manager went out of his w More

by Vicky Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience working with Mathew and Monte at Toyota of Cleveland! We hope you continue to love your Toyota Sienna!

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