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Toyota of Cleveland

McDonald, TN

5.0
4,905 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,905 reviews

November 18, 2023

Jason and the whole crew at Toyota of Cleveland took excellent care of us. He was straightforward and incredibly polite! More

by msamelissaerbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Cleveland responded

Melissa, we're delighted to know that Jason and our team at Toyota of Cleveland provided you with excellent service. Thanks for sharing your experience!

November 18, 2023

Everyone at the dealership was very nice. It was easy to get to as we traveled from a different city facility. The dealership was nice and clean. More

by Blair K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Toyota of Cleveland responded

Blair, we're glad to know you had a positive experience at our dealership. We strive to maintain cleanliness and provide top-notch service here at Toyota of Cleveland. Thanks for making the trip!

November 15, 2023

Great experience! Everyone was so kind and helpful and accomadting! Will definitely do business with them forever! More

by Nikki Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Toyota of Cleveland responded

Thanks so much, Nikki. We look forward to your next visit to Toyota of Cleveland!

November 14, 2023

The dealership was very nice, my salesman Kaden Mitchell was very knowledgeable with the vehicle, even talked us into buying two vehicles, he went beyond helping us set up Toyota app and showed us how to us More

by Gregory Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaden Mitchell
Nov 14, 2023 -

Toyota of Cleveland responded

Hey Gregory, thank you for the 5-star rating! We're happy to know that Kaden and the team at Toyota of Cleveland provided you with such a positive experience. We hope to see you next time! Enjoy your new ride!

November 14, 2023

Highly recommend! The entire team that I worked with was absolutely incredible, and that’s totally unexpected when purchasing a car, let alone two! I’ll never go anywh More

by gnabby98
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori, Demetrius Beasley
Nov 15, 2023 -

Toyota of Cleveland responded

We're over the moon to know that our team at Toyota of Cleveland exceeded your expectations! It's fantastic to have you in our automotive family and we look forward to assisting with any future needs. Safe travels in those new cars!

November 13, 2023

Very pleased with my recent purchase , this is my second truck i have bought from this dealer and this purchase involved trading the original purchased Tacoma in for a Tundra . Gregg Bain is an asset to thi More

by jdwoody1549
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Cleveland responded

We're delighted to know you had a positive experience with us at Toyota of Cleveland, especially with Gregg! It's great that we could assist in upgrading your Tacoma to a Tundra. We appreciate the support and look forward to serving you again in the future!

November 13, 2023

My service experience was great. My concerns were able to be addressed and I left feeling confident that my problem was resolved. Additionally, I was presently surprised by the hospi More

by Mar Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
Nov 14, 2023 -

Toyota of Cleveland responded

Hey Mar, thank you for the 5-star rating! We're happy to know that your service experience at Toyota of Cleveland was a positive one. We're glad you enjoyed our hospitality and found the waiting area comfortable for getting work done! Have a great ride!

November 13, 2023

My experience at Toyota of Cleveland was great; this was my first large purchase of a new vehicle, and Kenny Jones was a delight to work with. He helped guide us step-by-step through the process, and was ve More

by Mara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Toyota of Cleveland responded

Mara, we're so happy to know that Kenny, Tyler and Taylor made your first big car purchase a smooth one at Toyota of Cleveland. Enjoy every mile in your new Rav4!

November 11, 2023

Easy process and great service! We will absolutely recommend the team here to anyone who asks. Tyler Gibson made the experience a good one! Thank you! More

by Kate S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Toyota of Cleveland responded

Kate, we're so glad to know Tyler and our team at Toyota of Cleveland made your experience a positive one. Thank you for the recommendation! Enjoy your new ride.

November 10, 2023

Austin is a fantastic facilitator and Justice is a straight professional: Highly recommend these men! Also GO VOLS! More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Owen, Jeremy Cox
Nov 13, 2023 -

Toyota of Cleveland responded

Larry, it's great to know that Austin and Justice provided you with such a positive experience at Toyota of Cleveland. We appreciate the recommendation and look forward to seeing you again! Thank you!

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