Toyota of Cleveland

Every employee we worked with was so nice and professional! I hate car shopping, but they made it quick and easy! professional! I hate car shopping, but they made it quick and easy! More

Our overall experience was excellent. We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars We showed up expecting to be mobbed by several of the individuals working there, but were able to walk all around the lot on our own picking out cars we liked - already planning on a Highlander. When we got back to the main office, we were greeted by Kenny Jones. He was very accommodating, not the least bit pushy, and rode us around to check out and try several different vehicles. He was very personable, listened to what we said and answered all our questions. After we picked the car, filled out all the paperwork (which, obviously, was the worst part with what seemed like hundreds of documents to sign), he stayed with us to ensure we had our phones pared with the new vehicle, and was very willing to help us understand the buttons and screen. Our experience with Julien Allinder went great. I was planning on not obtaining any further warranty coverage, but he explained very well what was available and all a la carte. We chose the couple we felt would benefit us the most, and the rest went smoothly. More

Great Experience with all of the staff that worked with me to purchase my new car. Matthew, Stockton, Tyler & Julien were all great from the moment I arrived until I left with my new car. I will definitely me to purchase my new car. Matthew, Stockton, Tyler & Julien were all great from the moment I arrived until I left with my new car. I will definitely recommend this dealership to anyone wanting to purchase a new or used car! Thanks guys for a job well done! More

Nathan Walker and his administrative and support team are, in a word, exceptional. From car shopping through the building and transport of our new Camry Hybrid XSE, Nathan could not have been more knowle are, in a word, exceptional. From car shopping through the building and transport of our new Camry Hybrid XSE, Nathan could not have been more knowledgeable and supportive. His delivery of the vehicle was coherent, thorough, patient and, again, highly knowledgeable — especially on the concerning the car’s advanced electronics and safety features. Than you, Nathan and the entire Toyota of Cleveland team! We are confident to the max in your after-sale support. More

I drove from Athens,GA to pick up this car that I purchased after seeing it online. When I arrived, Nathan Walker greeted me as I got out of my car and had everything ready for me since I had a 3 ho purchased after seeing it online. When I arrived, Nathan Walker greeted me as I got out of my car and had everything ready for me since I had a 3 hour drive home to make. Nathan explained in detail every button and switch and helped me sync the Apple Play to my phone for a safe drive home. He was very knowledgeable about the car and all its' features. Every department introduced him/herself to me, which made me feel welcome and that customer service was a priority. I would highly recommend this dealership! Gold stars to everyone ***** More

Their service was helpful, friendly, and answered every question I had. As a woman purchasing a car alone, they did a great job of treating me as an equal and informed consumer. I will definitely buy from question I had. As a woman purchasing a car alone, they did a great job of treating me as an equal and informed consumer. I will definitely buy from them again, as well as refer any friends searching for a vehicle! More

One of my the better car buying experiences. Kenny Jones was the salesman I dealt with, he did a good job. Everyone was friendly, I felt no pressure to buy. I have no buyer’s remorse. I would b Kenny Jones was the salesman I dealt with, he did a good job. Everyone was friendly, I felt no pressure to buy. I have no buyer’s remorse. I would buy another car from them. More

Why did I go to so many other dealers first. From the moment I drove on the lot jason showed me everything he could think of for my.needs and budget no pressure to sell just honest back and fort From the moment I drove on the lot jason showed me everything he could think of for my.needs and budget no pressure to sell just honest back and forth opinions and statements. Got the deal done to where I felt comfortable. From start to end everyone was great would highly recommend to anyone even if your not looking for a Toyota check them out. More

Dealership was inviting and has many amenities. The staff is friendly and treats you fairly. The staff is friendly and treats you fairly. More

We had a great experience at this dealership! Our sales person was knowledgeable and kind and never made us feel pressured to buy. Our sales person was knowledgeable and kind and never made us feel pressured to buy. More