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Toyota of Cleveland

McDonald, TN

5.0
4,881 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,881 reviews

September 03, 2023

Had a great experience buying my 2023 Tacoma I would highly recommend this dealership to anyone. Tyler Gibson was a great salesman who treated me and my family very well. He went above and beyond to hel More

by toothnnailguy1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Toyota of Cleveland responded

We're glad to know you had a great car-buying experience with Tyler and our team at Toyota of Cleveland! Thank you for recommending and choosing us! We'll see you next time. Enjoy your new 2023 Toyota Tacoma!

September 01, 2023

Great service! Jason was super knowledgeable and very professional! I would recommend him to anyone looking for a new vehicle. More

by Aminnick08222001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Toyota of Cleveland responded

Hey Nick, thank you for the positive review! We're glad to know Jason provided you with a great experience at Toyota of Cleveland. We appreciate your recommendation and hope to see you again! Enjoy your new ride!

August 31, 2023

Jason was a great salesman and was very helpful in finding the right used vehicle for me. Will definitely recommend him and the Toyota of Cleveland team to anyone. More

by jimhelms9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
Sep 01, 2023 -

Toyota of Cleveland responded

Jim, we're delighted to know Jason was able to assist you in finding the right used vehicle at Toyota of Cleveland. Thanks for your recommendation!

August 30, 2023

Jason was great, responded quickly and very easy to work with! Highly recommend him to anyone. More

by Bhb213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Toyota of Cleveland responded

Thank you for the 5-star rating! We're pleased that Jason provided you with a great experience during your visit. We appreciate your recommendation and hope to see you again! Enjoy your new ride! - The Toyota of Cleveland Team

August 28, 2023

Alfred has been guiding our family with Toyota/Lexus purchases for over ten years! He provides white glove service with genuine friendship. Buying a vehicle through Alfred has always been seamless and t More

by Wilsona1188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Cleveland responded

We're so glad to know that Alfred has been a trusted guide for your family's Toyota and Lexus purchases over the years at Toyota of Cleveland. It's wonderful to see such high recommendations, thank you! Enjoy your new vehicle!

August 26, 2023

Toyota of Cleveland made the buying process so easy ! I don’t have any complaints, Tyler was so helpful and kept us updated the whole time. Everyone was so welcoming and nice I can’t say enough nice thin More

by Meganparrish09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Cleveland responded

Hi Megan, it's great to know that Tyler and the team at Toyota of Cleveland made your car buying process easy. We appreciate your kind words! We'll see you next time!

August 26, 2023

Stockton and Alfred at Toyota of Cleveland always go above and beyond to make sure we get the exact vehicle we want! We have purchased several vehicles from them, including our newest addition (the Gran More

by Kami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Cleveland responded

We're delighted to know that Stockton and Alfred went the extra mile to ensure you found your perfect vehicle at Toyota of Cleveland. It's wonderful they were able to help you discover the Toyota Grand Highlander, a model that fits all your family needs! We appreciate this glowing review and look forward to assisting with any future purchases. Enjoy every ride in your new car!

August 24, 2023

Cindy and crystal were fantastic! Very comfortable and friendly experience. definitely would recommend to anyone! More

by Kaitlin H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy McMichen
Aug 24, 2023 -

Toyota of Cleveland responded

Kaitlin, it's great to know that Cindy and Crystal provided a comfortable and friendly experience at Toyota of Cleveland. Thanks for recommending us!

August 23, 2023

Alfred and everyone at the dealership was amazing and helped me get the truck I want. I will definitely keep going back when I’m ready for a new vehicle. Hands down the best lot! Best customer service! More

by hamiltonsam1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Toyota of Cleveland responded

We're delighted to know that Alfred and our team at Toyota of Cleveland were able to assist you in finding the perfect truck! We appreciate your kind words about our customer service, and we look forward to seeing you again when it's time for a new vehicle. Safe travels with your new ride!

August 23, 2023

Wonderful at accommodating a customer without an appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! More

by mforrister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kress
Aug 24, 2023 -

Toyota of Cleveland responded

Thanks for the positive feedback! We're pleased to hear that our team provided you with great customer service during your visit. We'll see you next time at Toyota of Cleveland! Safe travels!

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