Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cleveland
McDonald, TN
4,912 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,912 reviews
August 10, 2023
Buying our car from Toyota of Cleveland was very good experience. Our sales agent Jason Keith was very helpful and did not pressure us but made the process go very smoothly. This was the best car buying experience. Our sales agent Jason Keith was very helpful and did not pressure us but made the process go very smoothly. This was the best car buying experience I've ever had More
by kingd1
August 10, 2023
Angelia is the best of the best! !! She is very honest and always makes it her goal to make sure the customer is happy. !! She is very honest and always makes it her goal to make sure the customer is happy. More
by Melinda Ramage
August 09, 2023
They were very good to us. They helped us while we were waiting for our vehicle to arrive. They helped us while we were waiting for our vehicle to arrive. More
by ktharner
August 09, 2023
Everyone there were extremely welcoming and knowledgeable. Everyone I talked with went above and beyond to take of me. knowledgeable. Everyone I talked with went above and beyond to take of me. More
by ahixson44
Employees Worked With
Other Employees :
Juan Carlos Lopez
August 08, 2023
Toyota of Cleveland is awesome! The staff there make you fell right at home. The salesperson (Tyler Gibson) was so kind and friendly and finance (Justice Goodner) is always excell The staff there make you fell right at home. The salesperson (Tyler Gibson) was so kind and friendly and finance (Justice Goodner) is always excellent to work with. More
by dculberson
August 07, 2023
Excellent Customer Service! Juan Carols Lopez was friendly, informative and patient... Buying a car is stressful for me, and I wanted to take my time and feel as though I was m Juan Carols Lopez was friendly, informative and patient... Buying a car is stressful for me, and I wanted to take my time and feel as though I was making a smart decision. Juan encouraged and assisted me throughout the entire process. I will recommend him and your dealership moving forward. Thanks Juan! More
by Curtislori1
August 07, 2023
Great and easy buying experience. Very quick. This isnour 4th vehicle purchase will continue to return. Very quick. This isnour 4th vehicle purchase will continue to return. More
by Bkimsey
August 06, 2023
We received excellent service from Alfred selecting and test driving vehicles to find one we wished to purchase. Then we had another excellent experience with Julian who assisted us with financing. It was test driving vehicles to find one we wished to purchase. Then we had another excellent experience with Julian who assisted us with financing. It was an easy and pleasant experience all around! More
by fawn.m.eady
August 05, 2023
Super knowledgeable and very helpful! Toyota of Cleveland is lucky to have someone like Alfred on staff. He is the best! Toyota of Cleveland is lucky to have someone like Alfred on staff. He is the best! More
by Kypaschall
Employees Worked With
Other Employees :
Preston White
August 05, 2023
Fantastic! Alfred went above and beyond to make sure that I got exactly what I wanted. From the very first day I spoke to him on the phone, he was wonderful. He Alfred went above and beyond to make sure that I got exactly what I wanted. From the very first day I spoke to him on the phone, he was wonderful. He kept me informed on its status until I arrived, then took time to make sure I was comfortable in the car before I left, explaining every feature. He is amazing! More
by B Moses
