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864 Reviews of Toyota of North Austin - Service Center
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October 08, 2016
Mr. Trevino is the best service advisor ever I have dealt with many different service advisors at this location and I must say Mr. Trevino is the best!! Very patient, kind and he always has a sm I have dealt with many different service advisors at this location and I must say Mr. Trevino is the best!! Very patient, kind and he always has a smile on his face. More
by Pamela Jones
Employees Worked With
Mr. Trevino
Helpful October 06, 2016
Overall good Overall everything was good. I gave 4 stars instead 5 because I had to wait a few minutes to get my car keys back and I ended up having to check out w Overall everything was good. I gave 4 stars instead 5 because I had to wait a few minutes to get my car keys back and I ended up having to check out with another person. He was dealing with another customer that was giving him a hard time but I needed to go. More
by Rosie
Employees Worked With
Stephen George
October 05, 2016
Toyota rocks! Love Toyota, been a loyal Toyota peep for the last 20 years, would never go anywhere else. Dependability. Durability. Reliability. Longevity. Custom Love Toyota, been a loyal Toyota peep for the last 20 years, would never go anywhere else. Dependability. Durability. Reliability. Longevity. Customer service is always good, folks are friendly, it's nice to be able to trust in the folks who handle your car. Really good feeling. ;-) More
by wonderwoman
Employees Worked With
Other Employees :
Don't know his name, but you have a great team, so I picked them all ;-), Miguel Vega, Malia Bingham, Mike Bui, Sony Bala, Jonathan Madrid, Christian Hemmi, Jonathan Nevels, Jill Van Reenen, Allan Granger, Joel Arce, Brody Wixted, Joel Nelson, Carlos Samudio, Kay Sanarath, Ron Banks, Blane Langston, Ron Muskeyvalley, Matthew McCreight, Kevin Holder, Nicholas Myhra, Carl Jordan, Gabriel Currey, Roy Davila, Phillip Huet, Stephen George, Louis Rangel, Victor Aparicio, Edgar Puerto, Jon Porterfield, Morgan McDonald, Jonathan Nguyen, Veronica Sifuentes, Hector Campos, Nate Arzehgar, Simon Perez, Arthur Barlowe, Adam Barker, Brian Garcia, Sergio Ballesteros, Jose Nevarez, Julio Bernal, Ben Stone, Gabriel Hernandez, Andre Ginnis, Chris Lovelace, Ricardo Ponce, Patrick Brawley, Marco Portugal, Ray Barlowe, Scott Tell, Princz Brown, Rene Yebra, Manuel Marquez, Kayon Fritz, Wadi Haddad, J.C. Grogan, Keith Schwartz
October 04, 2016
6 month checkup I was promptly met in the driveway. I was directed to a waiting room. I had control of the TV remote and saw the program I wanted. When it was over I was promptly met in the driveway. I was directed to a waiting room. I had control of the TV remote and saw the program I wanted. When it was over, I was told my car was ready. What could be better? Thanks for the service! Richard Gautier More
by Sweet Foffy
Employees Worked With
I don't know! Chaz someone
October 04, 2016
15,000 mile checkup I was met in the driveway by Jerry Hernandez, who helped me the first time I came in and was awesome! He made sure I got my oil change and tires rotat I was met in the driveway by Jerry Hernandez, who helped me the first time I came in and was awesome! He made sure I got my oil change and tires rotated and updated my service contract to 36 months. I had to wait less than 1 hour and he took me to the checkout counter and then walked me to my truck when I was finished. I really appreciated the personal touch! Thank you Jerry! More
by J Way
Employees Worked With
Jerry Hernandez
October 04, 2016
Dead battery. Fernando in the service department was so great. He helped me with roadside service and then took care of the car in a timely manner when it got to th Fernando in the service department was so great. He helped me with roadside service and then took care of the car in a timely manner when it got to the shop. Angel is my usual service rep. He is fantastic too. Great service after the sale has made me a loyal customer. More
by kay.maxson54
Employees Worked With
Service employees are not listed. , Jill Van Reenen
September 30, 2016
Factory Recall Martin and the service team did a great job of replacing my defective dashboard in my 4Runner. The job was professionally done and I have had no issu Martin and the service team did a great job of replacing my defective dashboard in my 4Runner. The job was professionally done and I have had no issues. More
by dealerrater
Employees Worked With
Martin
September 30, 2016
Fast work, amazing customer service I walked in the repairs/service area and met up with Chris Heimann and he immediately stopped what he was doing to help me out and explain everything I walked in the repairs/service area and met up with Chris Heimann and he immediately stopped what he was doing to help me out and explain everything to me. I dropped the car off and I was on my way in minutes. He called me with updates during the day and he gave me options that worked best for me. Came to pick up the car later in the day and I was paid and driving away within 10 minutes. Chris Heimann is a solid guy with a ton of positivity and enthusiasm. Definitely will be asking for him on every visit. More
by Dabney
Employees Worked With
Chris Heimann
September 22, 2016
Battery Replacement My battery had failed and I took it in for a replacement. I had 1/2 of the warranty left on the battery although it was in the car when I made the pu My battery had failed and I took it in for a replacement. I had 1/2 of the warranty left on the battery although it was in the car when I made the purchase of the vehicle from Charles Maund. I was given the new equivalent battery at 1/2 off as a result. I had no idea that I even had a warranty on the battery and expected to pay much, much more. Service was quick, personnel friendly, and certainly fair and above board with the service as has always been my experience at Charles Maund Toyota. Good people providing the best service for their clients. I'm so glad they are not only MY dealer, by my service folks too! More
by Teresa Swaffar Moore
Employees Worked With
Gabriel Hernandez
September 22, 2016
Quick, efficient, Went in for 10k service on my 2016 4Runner. I do not remember the name of the person I dealt with, but overall experience was pleasant. An appointm Went in for 10k service on my 2016 4Runner. I do not remember the name of the person I dealt with, but overall experience was pleasant. An appointment was made prior to my visit and they were on time. More
by Kelly L
Employees Worked With
I do not remember
