Toyota of Scranton - Service Center

Toyota of Scranton responded

Dear MZAWADA1378, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our team professional and helpful during your visit to Toyota of Scranton. It's always our goal to assist our customers in finding their ideal car while staying within their budget, and we're delighted to know we could achieve that for you. Customer satisfaction is our top priority, and your feedback reaffirms the hard work and dedication of our staff. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. We truly appreciate your trust in us, and we hope you enjoy every moment with your new car. Thanks again for choosing Toyota of Scranton. We look forward to serving you in the future! Best regards The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear MISKELL922, Thank you for taking the time to share your feedback with us. We're pleased to hear that your recent visit was more pleasant, and we appreciate your acknowledgment of our team's efforts. It's great to know that our finance manager and your salesperson, Ahmad, were helpful during your visit. We understand the importance of attentive and personalized service, and we're glad that Ahmad took the time to listen to your needs and ensure a positive experience. Saving the sale is always our goal, and we're delighted that Ahmad could make a difference for you. Your feedback is valuable to us as we continually strive to enhance our customer experience. If there are specific areas where we can further improve or exceed your expectations in the future, please feel free to share your thoughts. Thank you for choosing Toyota of Scranton. We look forward to serving you again and providing an even better experience next time. Best Regards, Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

User Dear JMESSNER219, Thank you for taking the time to share your positive experience with Hailee at Toyota of Scranton. We're delighted to hear that Hailee was very helpful in answering your questions and efficiently scheduling your next appointment. Our team at Toyota of Scranton strives to provide excellent customer service, and we're thrilled that your visit went seamlessly, allowing you to leave satisfied in just 45 minutes. Your feedback is greatly appreciated, as it helps us continue to improve and maintain the high standards we set for ourselves. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again during your next visit to Toyota of Scranton. Thank you for choosing Toyota of Scranton! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

TL.NAGLE, We're thrilled to know that your overall experience at Toyota of Scranton was a positive one. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for the 5-star review! Warm Regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Amy, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with Toyota of Scranton. Transparency, upfront communication, and professionalism are values we hold in high regard, and it's fantastic to know that you recognized and appreciated them during your visit. Our team is dedicated to providing quality service to every customer, and your satisfaction is our utmost priority. If there's anything more we can do for you or if you have any questions in the future, please don't hesitate to reach out. We sincerely appreciate your support and look forward to serving you again in the future. Safe travels and happy driving! Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

RTK3DEFAN3, Thank you for taking the time to share your experience with us at Toyota of Scranton. We are delighted to hear that you had a pleasant and informative encounter with our salesman. Our team works hard to provide excellent service, and it's always rewarding to receive positive feedback. We appreciate your kind words about our staff and the cleanliness of our showroom. Maintaining a welcoming and clean environment is important to us, and we're glad it contributed to your overall positive impression. If you have any further comments or suggestions for improvement, please don't hesitate to reach out. We value your input as we continually strive to enhance our customer experience. Once again, thank you for choosing Toyota of Scranton. We look forward to serving you in the future and providing you with the same exceptional service. Best regards, Toyota of Scranton Team

Toyota of Scranton responded

Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

TIMODPA, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had an excellent visit and that our services team at Toyota of Scranton continues to meet your expectations. Providing helpful and top-notch service is our priority, and we're glad to know that you had a great experience with us. Your kind words mean a lot to our team, and we truly appreciate your continued support. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We value your feedback and look forward to serving you again in the future. Thanks again for choosing Toyota of Scranton. We appreciate your trust and loyalty. Best regards, Service Team Toyota of Scranton