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Tucson Subaru

Tucson, AZ

4.9
15,426 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,426 reviews

February 05, 2023

They were so friendly, knowledgeable, and super fun to work with. They made it a very pleasant experience! Thank you for helping me find the perfect vehicle for me! More

by Ashley K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Arizaga
Feb 05, 2023 -

Tucson Subaru responded

Hey Ashley, thank you for allowing us to help! You were just as fun to deal with and I thank you for a great experience. Enjoy your new Subaru!

Feb 06, 2023 -

Tucson Subaru responded

Thank you for the review!!! Traci

February 04, 2023

Getting my new car from Kevin and Jennifer at Tucson Subaru was the best car buying experience I've ever had! More

by BennyG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Tucson Subaru responded

Thank you! ~Jennifer

Mar 01, 2023 -

Tucson Subaru responded

thank you -kg

February 04, 2023

I have leased 4 vehicles from Lexus, and while I love the Lexus product and my former dealer, this process was the best I have experienced anywhere. Everyone at Tucson Subaru truly loves working there and w More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Drow, Mike Habib
Feb 04, 2023 -

Tucson Subaru responded

Thank you so much for your amazing review, we appreciate you. Darla

Feb 06, 2023 -

Tucson Subaru responded

Thank you so much for the review!!! Tarci

Feb 07, 2023 -

Tucson Subaru responded

Thank you so very much Marie and carol , you ladies are amazing and kind and we are just a reflection of your yourselves!!!! Loved serving you , you ladies are once in a life time ..... the very best .

February 03, 2023

Darla Muckley gave a clear explanation of the new car features and tips on how to quickly (dis)(en)able various settings. Very nice to work with. More

by mp358
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Tucson Subaru responded

I appreciate your kind review, always here if you need me. Thank you. Darla

February 03, 2023

Service technicians are incompetent at identifying problems and have lost our keys twice. We’ve dropped our car off at scheduled appointment times early in the morning and have been told the car hasn’ More

by Ihatetucsonsubaru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brittney Ottaviano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Tucson Subaru responded

I am very sorry that you feel this way. We do care deeply about all of our guests and taking care of them and keeping their vehicles in top working order is our top priority. We do everything we can to provide an extraordinary service experience every time and I am sorry you don't feel that way. I hope that you will give us another chance to take care of you and your vehicle. Scott G.

Apr 12, 2023 -

Ihatetucsonsubaru responded

We will not be back or recommend Tucson Subaru. The technicians do not complete work within the estimated timeframe, they have not done work that was required (replacement of sun visors), nor do they do a quality job (failing to fix a rattling sound coming from the sunglasses compartment). There is a clear lack of oversight and accountability in the service department. The technicians and mechanics need to be supervised and followed up on in order to ensure work is done. When I asked about if she w checked to make sure the work to fix the rattling (loose ball bearing) had been performed, Brittany said she trusted the technicians who did the work. The rattling started again the next day. I wish I would have asked her if they were the same technicians who were supposed to replace the sun visors. Brittany is pleasant and professional, but a new protocol to ensure work has been done needs to be instated because I feel the technicians are not trustworthy.

February 03, 2023

Monica was great to work with given recent purchase of 2023 Outback Onyx. She is patient, knowledgeable and most of all, empathetic. She understands that the car buying process can be stressful. She addre More

by AzTrailerGirl
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tucson Subaru responded

Thank you for the review!!! Enjoy the new car. Traci

May 01, 2023 -

Tucson Subaru responded

Thank you so much again for purchasing a vehicle from me and for the wonderful review! Enjoy your new car! -Monica

February 02, 2023

We had an incredibly relaxed experience. We anticipate going back to purchase another vehicle for another teen driver in a couple of years. More

by K C-Dub
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica E. Schivone-Rimcoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Tucson Subaru responded

Thank you for the review!!!! Traci

February 02, 2023

Shawna was awesome! ! She was not pushy and very quick to reply to our questions. At no point did we feel pushed to buy like most “car sales people”. The car is for my More

by bradjjohnson55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Iniguez
Feb 02, 2023 -

bradjjohnson55 responded

Thank You for pleasurable car buying experience!

Feb 02, 2023 -

Tucson Subaru responded

Thank you for taking the time to share, I am glad I was able to help and it worked out for her and I hope she enjoys her new car! Thanks again for working with us, even so far away! ~Shawna

Feb 02, 2023 -

Tucson Subaru responded

Thank you for the review!!!!! Traci

February 02, 2023

Tucson Subaru was great to work with. They were organized and efficient at all times. More

by jmmcnair11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio
Feb 02, 2023 -

Tucson Subaru responded

Tahnk you !!! ; ) Louie A

Feb 11, 2023 -

Tucson Subaru responded

I hope you enjoy the new ride. You know where to find me if you need anything here. Thanks again, CJ

February 02, 2023

Mike Henry was professional, courteous and knowledgeable. He did not push us to make a purchase at all. He was super-efficient so the amount of time we actually spent in the dealership making this purchase More

by balmik23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Tucson Subaru responded

Thank you.~Jennifer

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