Back

Universal Hyundai

Orlando, FL

4.5
4,245 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Contact Dealership

12801 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 4,245 reviews

June 02, 2023

Best Hyundai dealership in central Florida. Universal Hyundai gave me a fair affordable price on my new vehicle that both Holler Hyundai or Greenway Hyundai could NOT beat. Miguel was professio More

by DANIEL_URRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Universal Hyundai responded

Thanks, Daniel! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager Gnava1@universalhyundai.com

June 01, 2023

They were super helpful and explained everything about the process. They also answered all the questions I had. More

by RENTAANNETTE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 01, 2023

I feel at home whenever I am at this dealership. Very helpful personnel and very knowledgeable.i get treated as family and that makes me feel at ease when making my decision. I love this dealership. More

by CRUCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhoda Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Universal Hyundai responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

June 01, 2023

I went in for an oil change and left with a new car, but it was quick, easy, and Cesar made it worth it. More

by KLEMMKARLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alegre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Cesar and our team here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2023

Was told on the phone I would get more for my trade in but they gave me way less than blue book value. Was also told I would get 3,500 discount but they didn't give me that either. More

by FTANGEL40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Resto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2023

Chris was very professional and very informative about the vehicles. Super nice guy. He made it a pleasure buying from Universal Hyundai in Orlando,FL. More

by steel_6603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Chris and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2023

I had a great experience working with Janlique and Hector. Love my Genisis GV70! I would recommend Universal Hyundai. Les More

by LESLIANDY001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janlique Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Janliqque and Hector, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 26, 2023

Cherished, Johnathan and Frankie were all great. They helped us find the car we needed at a great price and worked without needs. Made the process simple and easy. More

by Muniz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Frankie and Johnathan and we hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 26, 2023

Andrew was extremely helpful in assisting with the purchase of my new Sonata Hybrid. A pleasurable sales experience! More

by TrekManiac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Terry
May 28, 2023 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 25, 2023

Great customer service, very professional, passionate and provided the best experience. I’m glad he was my salesperson. More

by STRIPER1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Universal Hyundai responded

Thank you so much for taking the time to share your experience with us. We truly value your business! Congrats on your new ride!! Truly the better place to buy Gina Nava Relationship Manager gnava1@universalhyundai.com

...
65
...