Walter's Mercedes-Benz of Riverside

Subject: Exceptional Service from Raul To Whom It May Concern, This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the wa Concern, This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the way. From the moment he greeted us in the morning to helping set up the app on our phones, Raul was incredibly patient and kind. My son also attended the meeting and was equally impressed with Raul’s professionalism and exceptional customer service. His attention to detail and genuine care made the entire experience seamless and enjoyable. I am confident in recommending Raul to all my colleagues and friends—he truly is the best! We are deeply grateful for his support and assistance throughout the process. Sincerely, Yvette Geater Blue Mountain Peal Real Estate More

I had the best experience buying my car with Walter’s, the staff was so on point with every aspect of the transaction! I never have understood why it’s so difficult to purchase a car, but these guys made the staff was so on point with every aspect of the transaction! I never have understood why it’s so difficult to purchase a car, but these guys made the experience fun and enjoyable! They were super sweet and understanding of my situation and I was driving off with my gorgeous MBZ (detailed and full tank)! Thank you Alfonso and Adam, love you guys! More

Great Service as usual on my latest C300. I always trust Walter's to do the best service possible. I always trust Walter's to do the best service possible. More

Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More

Very pleasant experience at the dealership. Everyone was professional and they were very knowledgeable about their products. Everyone was professional and they were very knowledgeable about their products. More

I had the pleasure of working with Diego Moron and his manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approac manager Rob Little during the purchase of not one but two Mercedes EQB 250+ vehicles within a month. Their professionalism, customer-oriented approach, and commitment to excellence were truly outstanding. For the first vehicle, they went above and beyond by delivering the car directly to my workplace, helping me surprise my wife, who also works there. This thoughtful gesture made the experience truly unforgettable. Today, I leased another EQB 250+ for myself, and once again, they exceeded my expectations. Diego and Rob are incredibly straightforward, transparent, and genuinely focused on ensuring the customer is satisfied. They made the entire process seamless, offered a fantastic price, and maintained a level of professionalism that’s hard to come by in the industry. Their knowledge, honesty, and dedication to customer satisfaction are unmatched. If you’re looking for a team that truly values their customers and makes car buying a stress-free, enjoyable experience, I cannot recommend Diego and Rob enough. They exemplify what excellent service is all about and have earned my highest praise and loyalty. More

It was very specious, clean, inviting. and comfortable. It was easy to find and great location. and comfortable. It was easy to find and great location. More

Purchasing our MB GLC300 was seamless and easy. From the first contact via the website, to meeting Alfonso Hernandez, our sales manager, to contract finalization with Justin Campbell, my husband an From the first contact via the website, to meeting Alfonso Hernandez, our sales manager, to contract finalization with Justin Campbell, my husband and I found the purchasing experience exemplary. Alfonso spent time answering our questions and showing us different models. Justin was very efficient and knowledgeable with his contract presentation. Additionally, Alfonso delivered our car to our home! I would highly recommend Walter’s Mercedes Benz of Riverside! =) We love our MB GLC! More

Nate Quirino and Alfonso were both very attentive and helpful. Nate was very responsive throughout the process. helpful. Nate was very responsive throughout the process. More

Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...no Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...not Michael's fault. The amount the service dept wanted to charge me didn't match the charges when I ordered the parts. They did fix the issue when I brought it to their attention More