We had such a wonderful experience with Findlay Subaru of - Vanessaboerbon
We had such a wonderful experience with Findlay Subaru of Prescott, and I genuinely want to recognize the entire team who made purchasing our new Subaru such a positive and memorable experience.
From the beginning, Michael Terrie was fantastic. He helped us through the sales process without ever making us feel pressured or rushed, and that made such a difference. He was also there for the delivery of our vehicle, making sure everything came together smoothly.
Paula Meyers in Finance made what can sometimes be the stressful part of buying a car feel comfortable, straightforward, and easy to understand. Mark Falk, the General Sales Manager, also helped make us feel valued and taken care of throughout the process.
A special thank-you to Keegan Yount, o, for taking the time to troubleshoot some computer issues and financial inquiries . With all of the steps in purchasing a new Subaru, having someone patiently explain everything is incredibly helpful.
And then there was Rebecca McClure, who made sure our little Simón 🐶received some dog treats. That may sound like a small gesture, but those thoughtful little details are exactly what make an experience feel personal.
I also want to recognize John Van Winkle in Customer Care for being part of such a welcoming and professional team. He is truly an asset to your organization.
What stood out most to us was that we never felt like we were simply another transaction. Everyone we interacted with was friendly, genuine, professional, and seemed to truly care that we were happy with our purchase.
We drove away not only loving our new Subaru, but feeling genuinely good about where we purchased it. That says a lot about a dealership and the people behind it.
Thank you, Findlay Subaru of Prescott, for taking such great care of us — and Simón. We would absolutely recommend your team to anyone looking for a Subaru and an exceptional car-buying experience.
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