Great purchasing experience - jvblackbird

Helped me with every little detail and made sure I was happy with everything about the vehicle. Process was quick. Would purchase again with this dealership.

Amazing Experience - ashleyg1449

Joe was so great to work with and have during this car buying experience. He was great at helping me narrow down the right Subaru and was so amazing through the whole experience, even with my kids I had to take along. I'm so lucky to have gotten to go through the experience with Joe and his expertise. Thank you!

Outstanding service!!! - Sdfairchild

This was the best customer service I have received at a Subaru dealership service department. Very professional and accommodating and thorough! I look forward to my next visit!

Great shopping experience - YN1W

Gabe took great effort to help us find the right car for a great price. He is knowledgeable about the car and understood our needs. We are very satisfied with the experience and recommend the dealer to anyone who wants a Subaru.

Prompt and helpful “rescue” - AE

We were on vacation in Sedona with our Outback. One of the terminals on our battery had corroded and as a result the battery had not recharged enough to start the car. We jumped it and drove to the Flagstaff dealership. It was Saturday morning at 11:30 when we pulled into the dealership. Loren came to our rescue, had the terminals cleaned, the battery tested and had us on our way in an hour. And Loren had the car washed as well!!! A great example of the service we have come to enjoy from Subaru all over the country. Thank you Loren and thank you Subaru.

Recent Purchase - Gary

Ryan Bement made the total purchase time quick and effortless. The dealership delivered on the price quoted. There were no surprises and we appreciated the fact no "high pressure" to purchase additional warranties or service, items presented in a professional manner for our decision.

Excellent Customer Service - Happy Customer

We were hesitant to check out Findlay's due to a previous negative experience with previous dealership owner. However, we did due to friend's, recommendation, and are happy to report that the difference was between night and day! From the time that we were greeted by Dawn Henkel, who was extremely pleasant and showed us the different Foresters, going through the purchasing process with Ahamed Barakath and spending time with John Van Winkle (we were impressed with his thoroughness) prior to driving away with our new Forester, we could not have been more pleased. Ahamed was professional, very knowledgeable, efficient and personable. Nice touch to introduce us to JJ, Service Advisor, everyone whom we met was positive and up-beat. We will highly recommend Findlay Subaru and Ahamed to our friends.

Condescending - BoxerIke

One of the managers there contacted me out of the blue to correct a harmless matter-of-fact assumption I made in an email to the salesman I was working with. Not only did he correct me, but he corrected me as if I made the (again) very harmless afterthought about him. He also used that correction to vent about how Subaru is above other manufacturers because they never over-produce cars. In effect, he was telling me that Subaru made juuuusssstttt enough 2019's to last until the 2020's came out. Apparently, they are so miraculously skilled at this that as soon as the last 2019 is sold, the 2020's arrive. They would NEVER be overstocked. His tone was really condescending as he lectured me about Subaru. I'd never talked to, communicated, or met this insecure manager. When I pointed out his inappropriate tone, he responded that he was simply trying to make a point, or some childish nonsense like that. I've always said that explaining rudeness doesn't excuse it. Although I made it clear he wasn't to contact me again, he continued to email-harass me. I'm now shopping for a Honda. I might visit another dealership, but AutoNation's low score on this site is legit. I gave them two stars because the others I dealt with there (and they descended on me from every direction once they got my email address) weren't as pompous as this internet manager. They might be convenient, and if I was a masochist I might go back. But if they're rewarded for creating friction, they'll keep doing it.