Done to my satisfaction - Icestripes
I had one bad experience with a Quick Oil Change service and will next trust my car to anyone but my dealer. Glad I made the 20 mile drive.
Spur of the moment trip to get oil change and tire Rotationn - Kia4me pam2017
Everyone courteous informative professional and very fast service. What more could anyone ask for? I did not have appt but they got me in and out when they said they could, no longer than expected which.pleased me very much!
BEWARE!! BEWARE!!!! BEWARE!!! - Donna
These folks will lie to you and totally mislead you! Very wishy washy, lacks lots of business ethics and just not the place to go for a trouble free experience, believe me I had to learn the hard way. They certainly aren't looking out for your best interest, only theirs and that sale they are trying to make. So you may wanna consider shopping elsewhere for a much better and trouble free experience!
Car broke down 2 months after buying car - Ceb123
We bought 2016 Jeep Compass with 15000 miles, it broke down 2 months after buying it. Repair shop said damage had been done to engine and ac compressor by being hit by something, so obviously car had been in accident. Kia would not do anything to help with cost of repair. There were multiple other small things, the horn did not work, the lights did not match, the hood was slightly crooked, the Jeep emblem on the front was misaligned. They obviously sold us a car that had been in a front end accident without letting us know. I will never buy a car from them again.
They sold us a vehicle that did not have a title - Angela K Cole
It’s been over 30 days since we purchased our vehicle, and have yet to receive the title or the check we included in our financing for our taxes. We were finally told the reason it was taking so long was because the person that traded in the vehicle did not have their title. So they had to do a title search. In my opinion they should not accept a vehicle without a title. I’m still waiting... Everyone the receptionist tried to transfer me to was unavailable. Shady business if you ask me.
I WILL.NEVER PURCHASE.ANOTHER.CAR FROM CRAIN.IN FT SMITH - JANET THAT HAS KIA
I purchased 2 from Crain but.never again In all have had 4. Kia Sould..But.not.any more. But probably they.don't care.anyway. I.GOT.EMAIL FROM GENERAL MGR ABOUT TRADING
Brought in 06 Rio for airbag recall. What was quoted as... - rosaphil
Brought in 06 Rio for airbag recall. What was quoted as a 1 hour job by the manufacturer took the service department 3. My vehicle was returned to me with numerous scratches in the interior and plastic coverings that were not returned to their original place. I immediately contacted Bale Kia upon noticing this and left a message which was not returned for 4 days. My call was eventually returned by managers whom were both rude and uninterested in compensating fuel costs for a return trip to the service department despite their poor work. I decided to cut my losses and take my Kia elsewhere for repairs to avoid dealing with subpar service and disrespectful management. I have no intention of returning to their service department or making purchases from their establishment so I asked multiple times to be removed from all contact lists. They still insist on calling regularly despite my requests.
Great service - christina94
The people here are really great. They made me feel at home, and worked really well with me. I will definitely be coming back here.
where r u - Vera
Brought my car last year . Very pleased with frank flether kia.Had 3oil chsnges @location very pleased. Just found oit they sold out to steve landers.please tell me where you are because I AM PLEASED with YOU don't want to change if I don't have to
Did not even call us back after we tried for several days... - Dawn6320
Did not even call us back after we tried for several days to work out a deal with them. We gave up and went to Little Rock to Frank Fletcher Kia Dealership. They were awesome, and I love my new Kia!!!!