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I am very happy with the treatment I received with the... - Lady in Red
I am very happy with the treatment I received with the Toyota new vehicle specialist and Mr. Adair Juan-Bautista was very kind and polite. I give this dealer five stars because they deserve it. Thank you.
Top Reviewed Specialists At This Dealership
New Vehicle Specialist
Senior Sales Staff
Taylor is always a pleasure to work with. She is... - Amymenke
Taylor is always a pleasure to work with. She is thorough, friendly, and pays close attention to my instructions. When I had my new tires installed, I asked to keep my two rear tires and have them put in my trunk. She saw that it got done, and the service guy even put them in a large trash bag to protect my trunk from the dirt and grime. I’m very pleased with the service department overall.
I have have had the worst experience with this... - Sk88
I have have had the worst experience with this dealership. I have yet to receive MSO title to register 3 months after purchase. Still no duplicate MSO because it was lost. initial purchase experience was not good and they only wanted me to get in their to sign paperwork then provide false information and email back and forth for months. I would never but from here
Thank You so much to hunter Courtney for going above and... - Tjsenvy
Thank You so much to hunter Courtney for going above and beyond for our family on our new 4- runner. Was very polite and funny and made everything so easy for us. We are very grateful to him and Toyota of Fayetteville and will definitely be repeat customers.
They got my van in right away even without any... - Sienna2020
They got my van in right away even without any appointment and completed the service work quickly. The dealership was very clean and the workers were friendly and helpful.
Satisfied customer - Jackandtami
Customer service is alive and well at Caldwell Toyota in Conway, AR! Service manager, Adam Lamb, went out of his way to make sure our vehicle was taken care of to meet our satisfaction. We had a problem w/ our two front doors retaining water. He went out of his way to correct this. He was polite, courteous, and very sympathetic to our distress of this problem. His main goal was to fix our new Rav 4 Adventure and make us happy customers! He couldn't have been more helpful! We will definitely remain customers of Caldwell Toyota. It is so nice to have a manager who genuinely cares!
Jack and Tami Snider
Recently married and moving to NEARK from Columbia,... - Ron Sitton
Recently married and moving to NEARK from Columbia, Missouri, we drove to Jonesboro for my wife to interview for a job. Central’s service department worked me in for an oil change and tire rotation on my 2012 Prius. Then they went the extra mile by loaning me a 2018 Camry to go pick up my wife at the interview while they worked on the car. It really saved me time and stress. Very thankful and will be bringing our Camry and 4Runner here once we move down.
Our family has bought numerous vehicles from Ross Ford... - B. Orman
Our family has bought numerous vehicles from Ross Ford from 1992- 2021. My next purchase will be the 2021 Ford Bronco Badlands Edition. It will also be purchased from Ross Ford!
Most unprofessional - Pootshoota
Again i needed to have repairs done on my toyota tacoma, and again i dropped my vehicle off at the dealer, for those repairs. Every time i use this shop, im never given a status of my vehicle, it takes them forever to do the work requested, ive never gotten my vehicle on the day it was dropped off. NEVER, they have kept my vehicle two days for a brake inspection.
Every time I go in it over $1,000 for a simple service.... - philalambert2
Every time I go in it over $1,000 for a simple service. They always find something that wrong. This last time is was my oil pan drain plug. $750 later they replaced it. And when someone just walks away from a conversation, I'll never go back to Gregg Orr again. And not their RV & Marine service center either. I'm done with this kind of service.
Horrible customer service. Traded the vehicle I purchased... - Looking for Customer service
Horrible customer service. Traded the vehicle I purchased and I m trying to cancel the extended warranty and Gap. No help from these people, I gave them the info needed to cancel but they are trying to delay as long as possible.
Brian and Joe really did a great job going above and... - Thomas
Brian and Joe really did a great job going above and beyond to help me in the service department today. Excellent customer service that is second to none.
Great staff everything they do is right. There is no... - momoose
Great staff everything they do is right. There is no better dealership within this area. They make you feel like a friend. I have purchased 2 new cars from Magness and both were super transactions.
Second poor service center work - Trotter has lost it
I took my Prius in for service two months ago and they didn't reassemble the interior panels after the work was done. I had to do that myself.
I took it in for an oil change and tire rotation this week. They put too much oil in and it percolated out the dip stick. I asked for 40 psi in the tires and they gave it back with 28 psi. I had to take the car to a different dealer to get the work done right.
These people are dangerous. I won't be back.
Steve Landers Toyota NWA