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Beyond expectations! Clear and precise from beginning to... - Dee Rodriguez
Beyond expectations! Clear and precise from beginning to end. No gimmicks! I was hesitant due to previous bad experiences, but Robbie delivered. He took the time to explain the process the whole way through! Love my new car and the service was top of the line.
Top Reviewed Specialists At This Dealership
Senior Client Advisor, Certified Mentor
Danny is so professional, friendly and our favorite... - Umma5
Danny is so professional, friendly and our favorite person at Honda. The light on my Honda indicated a low tire. Danny called to say all of the 4 tires had been checked as well as the valve stems. I drive my car knowing that I can trust the service at Honda. Thank you!
Sales and Leasing Consultant
I took my Honda in for an oil change, and got way more... - Ray H
I took my Honda in for an oil change, and got way more than my money's worth! The staff is so friendly, David Fowler in particular, who not only took the time to go over all of the recommended repairs with me, but also prioritized the ones to be completed later. I am very pleased. Even more so for the extra effort by the kind people who washed my vehicle and left it clean and shiny. It was quite dirty when I came in, as I was traveling prior to my appointment. I recommend them for your Honda. Ray Heitman
The team was outstanding customer relations were awesome... - ericpagano24
The team was outstanding customer relations were awesome we found a beautiful car and will certainly be shopping here again.THANK YOU FISHER HONDA FOR EVERYTHING!!!
Excellent always enjoy working with Kevin in service.... - firstname.lastname@example.org
Excellent always enjoy working with Kevin in service. Have known him for a lot of years
Very fast transaction! Easy to talk to customer service... - ricarte_acena
Very fast transaction! Easy to talk to customer service representative! Direct to the point and business deal!
I purchased a used Hyundai Kona, I love my car and I... - nomorejunkemails
I purchased a used Hyundai Kona, I love my car and I love the fact that I can take it to Honda for service. I'm usually in-and-out for oil changes fairly quickly. I give the service staff 5 stars.
I took my truck in for oil change and to fill fluids in... - Daisy
I took my truck in for oil change and to fill fluids in my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now the starter is making clicking noise it was perfectly fine when I took it in now I have another problem.
The service department is horrible. They have lied and... - Renewal444
The service department is horrible. They have lied and misconstrued facts to their own design. In contacting the warranty co. I was shocked at Markleys service approach in trying to push conjecture rather than diagnosis. They were telling me they are over their head. They said they have backed themselves into a corner continuing to push their diagnosis based on supposition and no proof. The service advisor Will is not knowledgeable in any way shape or form. The person you trust to advise cannot do so because he does not understand what the technician said. I had dealings with 3 people there. The service advisor Will, the service manager Brent and Michael the technician. I have never in my life found a company that is in such disregard and understanding of customer service. I had a small request to charge my battery that they said was bad. I asked charge it and see if it charges and then holds a charge. The technician said they were unable to charge the battery. Umm anyone can charge a battery or at least try. He refused. Faith in Markley service? I would not trust them to change my oil. Worst experience I have ever had. My departing words were with the technician. I had been trying to correct the fiasco thru Eric the General manager. Eric called to inform me the technician said I was cussing him out and being belligerent. I was mad but My wife sitting beside me was open mouthed. she heard no cussing in the conversation but Michael once again lied. It is unbelievable yet i know do not have them even look at your vehicle. *****UPDATE***** Markley service and I had a disagreement in offering a diagnosis that was supposition. they thought I was unreasonable because they diagnosed the battery was bad And They refused to charge the battery to appease me. Customer Service plain and simple that they are clueless to. Just hook it up and walk away. Michael said they could not. Interesting they refused this. They were afraid of the battery being good so they lied and fought me on just appeasing me. So I picked up my car and I can’t make this up but I got on the road and I looked down. They had scratched my console. I continue down the road and I hear scraping around the steering wheel. I inspect it. I swear to all that is holy the top cover to the steering column was not even attached. It is just rattling around. Please if you use their service beware and question their diagnosis. You will find as I did they are pompous. They believe they are right and will fight you tooth and nail because they can’t stand the fact someone challenges them and Michael the service tech is not capable of proof. I see a law suit coming. It was shocking the way they treat customers at the service center but it has changed to unconscionable by leaving my vehicle for pickup, in a state of disrepair that becomes a hazard. Perhaps I am a one off for Markley service but I have a hard time justifying that tempered with their astounding and astonishing customer service or lack of
Very attentive staff. I've been servicing my SUV from... - Josh
Very attentive staff. I've been servicing my SUV from Milehigh Honda and very satisfied with their service.
Always very friendly, nice that there's shuttle option.... - JN, Broomfield
Always very friendly, nice that there's shuttle option. Do all kinds of service, including keys, tires, maintenance or larger repair.
There were numerous things that went wrong with this... - boomshnka
There were numerous things that went wrong with this experience.
We called in to schedule the transmission and rear differential fluid change and noted the specific maintenance miner number displayed in our vehicle for their reference. We informed them that part of the noted maintenance minder included engine oil/filter change and an air filter change but that we had already done this, and it was not needed.
The first issue occurred when the vehicle was dropped off and we were informed that we were scheduled for an engine oil/filter and air filter change. We quickly got this corrected and were given a reasonable estimate for the correct work and a time estimate of about four hours.
While we were waiting for the work to be done, we were contacted to inform us that the initial estimate was in error due to our vehicle having a nine-speed transmission and the new cost would be nearly twice the original estimate due to the extra labor involved. We were already committed and didn’t have time to back out this late so agreed to move forward. To add to our frustration, they were calling a number associated with our account but not the one that was left when the vehicle was dropped off (a mobile number), adding large delays between them contacting us and us getting back in touch with them.
We were called after two hours had passed since dropping the car off to be informed that the work was done. Upon arriving to pick up our vehicle and getting the final bill, the total was almost $100 above even the higher, second estimate we received. This didn’t make sense as the extra cost was supposed to be due to the extra labor, but the work was completed in half the time expected. Maybe this was due to lower overall volume in the garage, but this was neve explained.
We asked to speak to a manager about price difference and were told that one was not available but would get back to us. We did not hear from a manager so called in the next day and were again told that one was not available, and we would be contacted the next day. We gave them two days after this attempt before calling in again and getting the same story.
To date, we still have not heard from a manager but have been contacted multiple times about scheduling additional services. We will absolutely not be going back and would recommend others avoid them if at all possible.
Rude rude salesmen - Bulldog
We were looking at a Honda Accord and would have bought one but the salesmen were just rude and some of the most conceited and unfriendly salesmen I have ever been around. Their loss I guess
I have had a very good experience at Phil Long Honda in... - Gabriela Fava
I have had a very good experience at Phil Long Honda in Glenwood Springs. I was very lucky to be able to do business again for the third time with Ross, as always very professional, honest and awesome person, with his team Izzy, helping me to find the perfect car I was looking for.I am very grateful. they deserve five stars and more!!