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Excellent service. I have been a client for 10 years.... - Karensferrara
Excellent service. I have been a client for 10 years. Tried to go locally, in Great Neck, New York(due to Covid) but ran out of there offended. I will only Go to your dealership.
Top Reviewed Specialists At This Dealership
Financial Services Manager
Chris combs and the rest of the sales team were a... - Jmota222
Chris combs and the rest of the sales team were a pleasure to work with. They answered all my questions honestly and I was very happy to bring them my business
Great service, took care of everything in one day and... - James O
Great service, took care of everything in one day and very professional. No wait time and provided a loner car. Great technician Charles Mcintosh provided clarity on the vehicle of my vehicle condition
David was the best !!! He was super helpful in helping me... - vesy cabrera
David was the best !!! He was super helpful in helping me make the right decision and i love that i didn’t feel rushed! -Vesy
Amazing experience. I purchased a used car, a focus RS. I... - Ryland
Amazing experience. I purchased a used car, a focus RS. I was a young buyer and none of the sales people there discouraged me at all. This dealership is well appointed, professional and customer friendly. Two sales men helped me in the purchase, Ramon and Azi. In every way possible they made this a smooth easy process and I can't emphasize enough, how easy everyone who had helped me made this process.
Car shopping made easy! Marco Marinelli didn't sell me... - 1st Time BMW Buyer
Car shopping made easy!
Marco Marinelli didn't sell me a car...he just made it so easy to buy one from him. He was always very responsive to emails, calls and texts. He was knowledgable about the brand as well as having knowledge of his competitors (brands and dealerships) without being disrespectful. Speaking of competitors, I reached out to a total of 4 BMW dealers and 2 additional luxury brand dealers, and Marco was far and away the most professional and helpful person I dealt with. His recommendations were spot on, and he took his time to educate us on the vehicle, the brand and the dealership. I would highly recommend Marco to family and friends as I know he would take good care of them.
Paulo Dias was very helpful in helping us learn about our specific vehicle. He took his time and answered our questions without getting frustrated at our lack of technical expertise. Thanks for the help, Paulo!
Recently bought a 2018 CPO 330xi BMW here. Darnell knew... - Lpisano315
Recently bought a 2018 CPO 330xi BMW here. Darnell knew in replacing my S60 he needed a special car and he found one and I was pleased with him working with the Sales Manager, Marty to give me a price I couldn't refuse. When there was an issue closing the deal , Marty made it right. I would without hesitation purchase another vehicle from these two gentlemen. Also a shout out to Ryan, their technology expert. I liked the way he followed up to ensure I was comfortable with all the Tech that comes with this car.
I bought/leased many cars including Acura, BMW, Honda,... - marktchin
I bought/leased many cars including Acura, BMW, Honda, Infinity, and Toyota and I wanted to get a sportier BMW.
BMW of Watertown gave me the best price for a car in stock. I drove an hour and went to this place after they gave me a good price and a fair trade in value for my BMW.
I had a great experience!
This place was excellent!
My salesman James Rolleston was GREAT! He was very knowledgeable, kind, organized, and very friendly. Absolutely no pressure and very patient. He communicated with me throughout and worked very hard until everything was finished.
Charles, a business manager, was good, too! I usually hate seeing business managers because they often have other interests but he was different. He was a ‘normal’ person and we talked about family, etc.
Ashley, a sales manager, was excellent! She gave me a good price for a new BMW and gave me a fair trade-in value for my car.
Overall, it was one of the best experiences I ever had in buying a car!!! I know they will have a new building and I hope to buy my next BMW in Waterbury!!!
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