AMAZING EXPERIENCE OVERALL. - Annette
Our experience was amazing from start to finish! Ramon Felix made the process very easy and I never felt any pressure to make a decision. He made it clear that he wanted me to do what was best for me. Very professional! Everyone in the dealership was very friendly and accommodating!. I would get my car from them every time. Highly recommend.
Top Reviewed Specialists At This Dealership
Well worth the trip! - BillyBoy
The service manager, Vince Robustello, is really exceptional! So much so, that I travel from Chappaqua NY to Darien for service!
The entire dealership is responsive, polite and accommodating!
My service advisor, Anthony was also wonderful. He took the time to explain everything and make certain that I was satisfied
Compliments to Darien BMW!!
Amazing customer service - Amerc860
We have been to this dealership twice now. The first time for an oil change and the second for a water pump and ignition coils replacement. Howie Hafford of the service department is great to work with. Always updating me. I previously called new country and bmw of north haven, and the customer service does not even compare. When we are ready to purchase our new Bmw, we will be buying from here. We will not go anywhere else.
Nevr replaced driver airbag but told us work was complete - Phil330ci
We brought our 330ci in for replacing driver side airbag and new country had for two days . After calling to let us know work was complete I picked the vehicle up and was again told it was replaced . BMW corporate kept sending us a letter stating that our 330ci needed the airbag replaced . I took it to new country service and inquired as to why BMW keeps contacting us and they looked up our service record and told me the airbag was never replaced ! They stated that only the passenger side was replaced and I questioned them as to why I was told that they were both replaced . I asked them since they knew it wasn't replaced why hadn't they contacted me directly . They always send me a qtly mailing for standard service . They had no explanation other than to say , well your here now . My wife is on blood thinners for life as a result of a massive pulmonary embolism. This oversite by new country could have ended her life if she was involved in an accident. We are not happy and let BMW corporate know of our very negligent new country service dept .
Volvo S60 - Yngfssl
The whole experience from beginning to end was above and beyond my expectations. David, Azi, and the rest of the staff that worked with me were friendly, efficient, and easy to talk to. If you’re interested in purchasing a vehicle in the Ridgefield area I highly recommend stopping by BMW of Ridgefield.
Preowed buy at BMW of Greenwich CT - Wayne 2016
I recently purchased a preowed car at BMW of Greenwich CT. Since I have been leasing cars for many years this was new for me. This was truly a wonderful experience for me. My saleswoman Tia was most professional and best of all friendly with absolutely no pressure for a sale. Tia spend a lot of time with me which included a test drive. The entire buy from first visit to pick up was extremely smooth. This also included Mark the financial staff member. Absolutely no pressure! I would highly recommend this dealership for new or preowed vehicle. Wayne Nyack NY.
AWESOME EXPERIENCE - Lorelei Elia
My salesman from day one to present could not have been more attentive. He has called periodically to make sure I am completely satisfied. Maintenance department is also on their game. Loaners for the day and all recalls have been dealt with quickly and professionally. Very satisfied with the experience!
LEFT FEELING HOPEFUL - Tspann
I went to BMW of New London to find out my options on leasing an X5.... Kolby made me feel comfortable and very at ease. He treated me as if I was a billionaire coming in to buy my car with cash. I appreciate his honesty and how genuine he was, the horror stories of untrustworthy car salesmen didn't apply in my experience. I hope BMW OF NEW LONDON appreciate the type of salesman they have in Kolby Kay
BMW of Bridgeport