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Leigh was wonderful, she spent two plus hours helping me... - Dariarush16
Leigh was wonderful, she spent two plus hours helping me with my remote app, talking about patience she has it. She was very professional and extremely nice. Thank you again ,I appreciate you so much. Daria
Top Reviewed Service Specialists At This Dealership
Asst. Parts Manager
Exceptional customer service - AndrewG
Took my 2019 WRX for a repair under warranty. Instead of driving to one of 5 local Philly Subaru dealerships, I continue to drive 25 miles each way to DE Subaru as they have exemplary customer service, a small dealership with a family atmosphere, are attentive to all of my needs, and have nice new loaner cars available. Give 'em a try! You can't go wrong. Please like this comment if you find it helpful.
In light of the current pandemic, the facility & bathroom is super clean! Hand sanitizer and lotion available.
Subaru Service Advisor
Internet Service Scheduling Coordinator
Subaru Parts Manager
Nice communication. Just please don't send me a letter... - Sophronia.Mabry
Nice communication. Just please don't send me a letter saying you'll pay my full loan off but tell me otherwise when I reach out. :) Thanks!
Jeep Parts Specialist
Carman Lincoln Ford is the place that we go all the time.... - a.eppler
Carman Lincoln Ford is the place that we go all the time. My parents went to them and we have continued the tradition. We go no place else and are always very happy with Carman Lincoln Ford.
Customer Relations Manager
Great service. Loaner car for duration. Evaluated a... - fxjr53
Great service. Loaner car for duration. Evaluated a couple of problems and explained the procedures they chose to do. No charge for the services performed. Very pleased.
Had an unscheduled issue with my car. Sean was able to... - GBW
Had an unscheduled issue with my car. Sean was able to get my car fixed along with a ride to and from work. Thank you.
My very first need for Service on my new Toyota Camry... - melissa62
My very first need for Service on my new Toyota Camry arrived today when I managed to get a flat tire and was delighted with the Excellent Experience at Newark Toyota World. I was promptly greeted when I arrived and by Frank Delguerio and shown the fantastic waiting area with the large television to enjoy with fantastic variety of snacks and beverages that on a hot summer day was great. It was a seamless visit that I will ensure my future service needs will be coming back for sure to this location. Thank you so much !
Unqualified Technicians - jdwarrington08
Under no circumstances buy a car from NuCar Chevrolet and if you do, DO NOT allow their unqualified service technicians to work on it. I took my truck in to NuCar Chevrolet in New Castle, DE to have the 02 sensor replaced. I was told at that time that my thermostat needed replacing. I authorized the replacement. When the truck was returned to me and while I was driving the truck home the temperature gauge was reading above normal. The next day I checked my coolant reservoir and found the coolant almost an inch below the cool line on the reservoir. This was after I was changed $20.30 for anti-freeze that I do not believe the technician put in my radiator. (I have a picture of the coolant level). I also question the fact that the technician actually did the road test because if he did, he should have noted that the temperature gauge is reading at just below the 3/4 line instead of just above the 1/2 line where it read before. (I have a picture of the temperature gauge) When I brought the truck back because I was NOT satisfied with the service, I was given a 9 am appointment. When I arrived at the NuCar dealership, I was asked if I was waiting for the truck and I said yes. At that point, I was told that they would not get to my truck until after a customer’s oil change. When I questioned that, the NuCar service manager, D. Aliberto, told me and these are his exact words, "That I could take my truck and leave IF I didn't like the way he was handling my complaint " This was said while the NuCar Service Manager was dangling my truck keys in front of my face!!! As far as I’m concerned the service manager at NuCar Chevrolet is totally unprofessional and unqualified for that job
These guys are great and very helpful. They are honest... - Connieq
These guys are great and very helpful. They are honest and I would recommend
them to anyone. I and my mom have been going there for years. Rick and Verne and
the mechanics are really nice guys!! Connie
Carman Ford Lincoln