56 Illinois BMW Service Centers

I give Alex Flinn 5 stars for service. - Daniel

I give Alex Flinn 5 stars for service. He really knows how to take care of the customer and make sure their concerns are addressed. Highly recommend him.

James did an excellent job. - Tarkev

James did an excellent job.He was professional and courteous. My husband has a Porsche and that dealership provides an excellent hand carwash and interior clean. It would be a nice perk if BMW were to consider this.

Just had my car in for an oil change. - snap63

Just had my car in for an oil change. Customer service was excellent and they kept me updated as they worked on it. Waiting area is comfortable and they even ran it through the car wash before the car was returned to me.

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

Helped resolve the check engine light on my car. - roshan

Helped resolve the check engine light on my car. Addressed the issue quickly. Coordinated with other dealership for payment, and were really helpful.

Jay, Rich, and Steve made a great team. - DjBaran

Jay, Rich, and Steve made a great team. Their communication, collaboration, and coordination is appreciated. Their follow up was spot on and use of e-mail, phone, and texts really kept the process moving along. Also by setting expectations for future maintenance milestones allowed for me providing me to plan more efficiently .

Great deals and the staff is very patient and - Kaylingalvan88

Great deals and the staff is very patient and understanding, will definitely recommend this place for you to buy your dream car!! Shout out to Kyle Condon for helping me out.

Excellent service, a job well done, very happy with the - mitchell

Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!

First time service customer - Anita W

We took my 2015 Mazda CX-9 in for a recall. We also needed a new key programmed. Rob in the service department was very helpful. He got everything done as promised. I will be back.

Taylor Wadi was very helpful in setting up my digital key - Gary Ebeling

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!