Professional and Excellent Service - LovemyX5
The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life!
Made buying a car easy - Paula in Brownsburg
I just bought a 2018 BMW X1 and I love it! Jeff Street was very helpful and took the time to go over every detail of the car. He also was able to find exactly what I was looking for. Great buying experience and knowledgeable sales person!
Great service and Sales technique!! - JK BMW
I found a vehicle that suited my requirements in the Internet and called BMW of Fort Wayne. The manager told me that he will confirm availability and call me back. Instead I received a personalized video on the car showcasing the features I required. The personal touch prompted a drive from a Elkhart.
Upon arrival the car was displayed inside the service area (out of the freezing temps), clean and ready for a test drive.
The personal attention and Service clinched the deal.
Thank you and congratulations BMW of Fort Wayne for great service!!!
Waste of time, go to Louisville... - Candy9188
I literally walked into this dealership twice and said, “I want to buy this car!”. I had the model and details built from the VW website. I never had to try so hard to buy a car in my life. After first being told they couldn’t order the car in the model I wanted, I went back in November for one last chance and was told they would call me when an SEL came in... this was in November... I’m still waiting for this phone call (mid Feb).
Meanwhile, I took the trip to Louisville in which they have 3 area dealerships, bought an SEL R-Line off the showroom floor within a few hours and saved money off the MSRP. This deal actually worked to my advantage even if D-Patrick had the SUV I wanted, but it’s a shame I had to drive to the next city to make the deal. I can’t say enough great things about my experience at Bachman, from the degree the salesperson went through all their stock to make sure I saw all options to the long test drive.
Don’t even get me started on the D-Patrick “test drive” in which the salesman just drove around the parking lot. I was talked down to almost the entire time, it was a horrible experience.
Buying an Used Chevy Equinox - Doru
DeFouw Chevrolet in Lafayette it's a great place to start your car shopping experience! I live in NW Indy area and at the beginning of the year I started my search for our next car, looking for an used Chevy Equinox. I bought it a month ago from Defouw Chevy. So, I'm writing this review not under the euphoria of a new car purchase, but after the things settle down and I used the car for the past month.
After a week of internet research I started to contact different dealerships. Even from this point the experience was great with DeFouw: they answered my questions and even they invited me to come and see their cars they didn't try to pressure or lure me in.
After we checked several dealerships in Indianapolis area, we decided to go and check some in Lafayette. We visited some and in the end we went to DeFouw Chevy. We really liked what we found here: great services provided in timely manner, the salespeople didn't try to sell their cars telling us untrue stories, but most important we liked the cars. Comparing them to what we found in other places these cars looked and feel great and they had competitive prices. The car we bought I also took it to a car shop in my hometown to be inspected, after I bought it, and they said the same thing: the car was in a great shape.
We visited the dealership two times until we agreed on a car, and we worked in our negotiations for the car with several sales agents and their manager and all of them did an awesome job. After I bought the car I talked with a friend of mine that lived in Lafayette area ten or fifteen years ago and he said he used to buy cars from them, too, because of their great services and quality of the cars. It seems over the years they managed to keep their high standards in a very competitive business. So, I think you won't go wrong if you'll start your car search with them!
My experience was very educational - Debra Henly
Me and my son had a very nice experience with a very nice salesman. Joe Lobodinski We were very satisfied with our decision makings of the vehicle we purchased. I recommend Joe as salesman of the day of February 21, 2018.