Professional and Excellent Service - LovemyX5
The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life!
Best experience - Tpfunstuff
Are you willing to go a few hundred miles for a great deal? I gave it a shot and flew out. They were waiting for me at the airport. EZ friendly people to deal with. Best car buying experience I’ve ever had! Most of all -I saved a bundle!
Highly recommend AAA+++
To much for a fuse - ljd54
I did not like the fact I was charged $ 79.00 for a missing fuse. The service staff was awesome very nice 5-star thanks
Waste of time, go to Louisville... - Candy9188
I literally walked into this dealership twice and said, “I want to buy this car!”. I had the model and details built from the VW website. I never had to try so hard to buy a car in my life. After first being told they couldn’t order the car in the model I wanted, I went back in November for one last chance and was told they would call me when an SEL came in... this was in November... I’m still waiting for this phone call (mid Feb).
Meanwhile, I took the trip to Louisville in which they have 3 area dealerships, bought an SEL R-Line off the showroom floor within a few hours and saved money off the MSRP. This deal actually worked to my advantage even if D-Patrick had the SUV I wanted, but it’s a shame I had to drive to the next city to make the deal. I can’t say enough great things about my experience at Bachman, from the degree the salesperson went through all their stock to make sure I saw all options to the long test drive.
Don’t even get me started on the D-Patrick “test drive” in which the salesman just drove around the parking lot. I was talked down to almost the entire time, it was a horrible experience.
Buying an Used Chevy Equinox - Doru
DeFouw Chevrolet in Lafayette it's a great place to start your car shopping experience! I live in NW Indy area and at the beginning of the year I started my search for our next car, looking for an used Chevy Equinox. I bought it a month ago from Defouw Chevy. So, I'm writing this review not under the euphoria of a new car purchase, but after the things settle down and I used the car for the past month.
After a week of internet research I started to contact different dealerships. Even from this point the experience was great with DeFouw: they answered my questions and even they invited me to come and see their cars they didn't try to pressure or lure me in.
After we checked several dealerships in Indianapolis area, we decided to go and check some in Lafayette. We visited some and in the end we went to DeFouw Chevy. We really liked what we found here: great services provided in timely manner, the salespeople didn't try to sell their cars telling us untrue stories, but most important we liked the cars. Comparing them to what we found in other places these cars looked and feel great and they had competitive prices. The car we bought I also took it to a car shop in my hometown to be inspected, after I bought it, and they said the same thing: the car was in a great shape.
We visited the dealership two times until we agreed on a car, and we worked in our negotiations for the car with several sales agents and their manager and all of them did an awesome job. After I bought the car I talked with a friend of mine that lived in Lafayette area ten or fifteen years ago and he said he used to buy cars from them, too, because of their great services and quality of the cars. It seems over the years they managed to keep their high standards in a very competitive business. So, I think you won't go wrong if you'll start your car search with them!
First oil Change - PCave
I’ll had purchased my first BMW earlier this year and had my first experience with the service center for an oil change. You was met by my rep, Nick, and he had was very friendly and let me know everything that I needed to know. He kept me informed through the process. It was a great experience and confirmed for me that I made the right choice by leasing a BMW.
Shady dealership - Benjamin Curl
They advertised a BMW X3 as CPO. Sold it as CPO, then after I had been approved bt BMW finance for CPO, they say the car isn't CPO, and try to raise my rate.