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Alex Witham was my Salesman. I had contacted Ed Martin... - Anthony A Thomas
Alex Witham was my Salesman.
I had contacted Ed Martin Cadillac on their website on 05-17-2020 regarding a 2016 Cadillac CTS they had for sale. And the following Morning I had a email from Alex at 9:03 am regarding my inquiry. Let me tell you I was Very impress by his Professionally. He answer all of my questions and also took the time to go out in the rain and check the car out for me.
All i can say is Alex is the Model of what a Salesman should be. My Girlfriend was so impress with Alex she was mad because didn't get her car from him. The entire Staff were Friendly and Helpful. I haven't seen type of Professional in a entire Dealership in a long time. And it all starts with the Leadership. I will tell all of my friends to go to Ed Martin Chevrolet and Cadillac. It was definitely worth the 51 miles we drove to get my Dream Car. Thanks Alex.
Top Reviewed Specialists At This Dealership
I just purchased an XT6 Cadillac from Doug. He just is... - Moll.sherri
I just purchased an XT6 Cadillac from Doug. He just is an outstanding representative for Romain. He was so knowledgeable about the vehicle. Mark was an excellent manager that also assisted me in my decision. I will refer others to this dealer!!
Fantastic, Rachel is the BEST - Becky
Rachel is super, great to wotk with, very knowledgable, great personality. Would recommend to anyone. Thank you Rachel. Love our new XT4. Glenn and Becky
Pontiac g6 repair - Andreavl
I have a 2009 Pontiac G6 that was having (what I thought) was a transmission related issue and I had a recall that needed taken care of as well. I did research on any possible recalls that could possibly be related to my new problem and found what I thought might be a possible match and had my car towed into McGonigal’s. They checked my car out that day and confirmed that it was in fact an older recall and had both recalls fixed within a day. Everyone that I either talked to on the phone or in person were very welcoming & nice not just to me but to all of the customers that were in the service area. I witnessed nothing less than smiles and happy customers and staff that treated every customer like an old friend! I have been a customer with McGonigal’s for a long time and have never left there without a smile or satisfaction.
Thank you HG McGonigal’s for being true to ALL of your customers! You’re tops on my list and I will be back weather it be for service or another car!
Great Experience at Schepel Cadillac - Puczekje
Matt Davis and the whole Schepel Cadillac team were great to work with. Not only did we get fantastic service and fair pricing but Matt was a pleasure to work with. We will definitely be back to purchase another vehicle from Schepel in the future!
Thankful for the low pressure sale. - Janet
Brandon Edwards was a very professional salesman. He was knowledgable and kind. Brandon was very accommodating with my son. Bill was good to work with on financing. I brought the car back in for a brake check and Curry replaced the brakes and provided a oil change both on them. Bart was good to work with in the shop. Thank you for a positive experience. I will shop here in the future.
Long time customer, first time caller - Doubleoi
I have been purchasing vehicles here for over 15 years and have had many great experiences here. Purchased my last vehicle here just a few months ago and I love it. The sales staff are professional and do not make you feel like a piece of meat.
I live in NJ and found this car online,I spoke with... - mrbreeze245
I live in NJ and found this car online,I spoke with salesman Dave Jones and basically bought the car sight unseen and relied on his honesty to inform me of how it looked and any issues,,I wound up flying out to get the car and it was just as described,Beautiful,,They picked me up at the airport and had everything ready to go at the dealer Jordan in financing had all the papers ready to go and I only spent about an hour before pulling out to head home ,Excellent car,very professional people to work with and I would highly recommend this dealership
Routine oil change - jennyruston
The service is the friendliest people. The wait time is very minimal and during my wait I enjoy the comfort of the lounge where I can watch TV, enjoy a cup of coffee and maybe even have a cookie or two before the mechanic sends me thru text a video of just exactly what he found while servicing the car. The cost is less than a lot of the fast lube places around where you get none of the added benefits. I love this place and the people. I'm not sure who the mechanic was but they all have always been very thorough every time I have my car serviced so that tells me that the manager is doing a good job as well. Thanks
Courteous, knowledgeable and prompt service - Borst
Purchased my car from previous owner of Mike Alsop Chevrolet. OnStar was installed and operational in the vehicle. Got an air intake system error, and was advised OnStar to take for repair immediately. Took to Alsop's multiple times and was sent on my way because they could find nothing wrong and to ignore the warning as a false computer reading. After getting error for the 4th or 5th time, I took it to Mike Raisor's in Lafayette and found within 4 hours of arrival that the air intake manifold had a large visible crack in it. I was given a loaner car while awaiting the part to arrive and to be installed. It was in in about a week and fixed the same day! Now that's what I call service.
Ted Byrd is great, very respectful and had a lot of... - tom_fooled
Ted Byrd is great, very respectful and had a lot of integrity in our interaction. He made it a point to remember our Kids names and never got it wrong. You know how Michael Scott was a great salesman and his customers loved him? That’s Ted! ( Without the other Michael Scott idiosyncrasies, I’m sure).
Our buying experience was lengthy, but it was because they promised to do so much to the used car after purchase - which they did! On top of that, when they picked up the Jeep we bought, they dropped off a great loaner car for the duration. In one instance, Ted forgot a MINOR detail and jokingly, I gave him a little grief about it. Without hesitation, he said he would make it right and he did. He kept every promise made and was up front about promises he couldn’t make.
My wife loves her car and we are very glad to have met Ted.
Thank you for an awesome experience!
Fast, simple, easy!! - Adam Cole
I called up the dealership interested in a preowned Ram1500 they had on the lot. Great price, and everyone was very pleasant to work with. This is the 3rd vehicle my wife and I have purchased from Tom Naquin and we will be back for our next one.
Horrible scam artists - Kelliegreen
I never like to leave a bad review for a company, this is the exception. I bought a family vehicle at the fuson dealership here in Terre Haute last week. I have had to take it in twice for repairs during the first week and now I’ve had to get it towed back to the dealership. They will not get it running for me without giving another $700. The owner was completely rude and didn’t care that I bought the vehicle from him just a week ago. I feel so discouraged and taken advantage of. Please don’t ever buy from this dealership. Their service department is horrible and they will screw you over anyway that they possibly can.
What a joke - NoWayJose
I recently tried to purchase a new Cadillac XT5 from Lockhart and had a horrible experience. I was working with Brittani and told her I was looking for a new 2017 Cadillac XT5. First she was slow to send the info and then she didn't sent me info on the car I requested. I told her I was only interested in a new XT5. She then sent me info on one that had 7,000. I told her I wasn't interest in a used car. Then she sent me back an email (all caps) IT IS A NEW CAR. 2018 COMES OUT NEXT YEAR. I told her it could be a 2017 but I didn't want one with 7,000 miles on it because that isn't "new". Then she sends me back an email that said "that's all I got". So, I then get an email from Kyle Luther asking how the salesperson treated me and if there was anything he could do to please let him know so I sent him a copy of the emails I had with Brittani and explained the problem and I heard nothing back. It went another few weeks and got another email from Kyle asking about my experience with the dealership. I again sent him another explanation......that's right....no response. After that I decided I wanted no part of this dealership whatsoever. Apparently they don't care about customer service so why send the email. This place is a joke.
Horrible Dealership! - Sharnb
If I could give this dealership zero stars I would. My fiancé purchased a 2014 Cadillac ATS from Lockhart -Greenwood in January of 2017. Initially he loved his car and we did not really have any issues, minus minor problems with the wheels. This in turn caused him to have to get his car serviced (at Lockhart-Greenwood) for which it stayed for roughly a week with no rental or loaner provided to us for the inconvenience. Fast forward 6 months (July 2017) later he takes his car to Lockhart-Greenwood to get an oil change. While there the serviceman informed him that he did not need an oil change. Trusting the judgement of the serviceman as he is the expert. We drove the vehicle home, however on the way home the engine starts smoking and knocking. After a quick glance at the engine it was evident that the car did indeed need an oil change! We attempted to contact Lockhart-Greenwood's service department who shifted the blame towards us and made it seem as if we had either done something or that the car had leaked out oil. However there were no indications of an oil leak. In addition to them shifting the blame on us they were also very rude and unprofessional and failed to even try to rectify the situation. As a result my fiancé contacted the Lockhart in Fishers to which he had his car towed. If you are locking for a Cadillac I HIGHLY suggest avoiding the Lockhart Cadillac franchise/brand. They are extremely rude and unprofessional. My fiancé has had his vehicle for less than a year and has already had to get a new engine due to the negligence of Lockhart Cadillac.
sold me a wrecked truck - DanT
Bought a 2015 Silverado with 2600 miles on it. Truck was owned by this dealer and was used as a service loaner. Truck looked in good condition so I had no reason to believe there was anything wrong with it,even so, I asked the salesman if there were any issues with the truck, had it been wrecked? He told me NO. I even asked him twice once on the phone and once when I test drove it, still he told me No there had been no wrecks. I buy the truck and 2 weeks later the lights go out. no bigger I'll just take it to my local dealer. They called me and said "the reason the lights went out was because whoever did the accident repair did not put the headlight assembly back together correctly". I said just to clarify, are you telling me this truck has been in an accident? They said "yes". We contacted the owner on the dealership and he pretty much told me there was nothing he was going to do about it. What a jerk!!!
My advise is to not but anything from these crooks.
Showed up looking to purchase a Corvette at Sibbitt... - PUBoiler_98
Showed up looking to purchase a Corvette at Sibbitt Chevrolet. The one they had in stock was not a convertible, so we asked Tim Sibbitt if he could get one. We got a one word reply - "NO". He said the allocation was not there and simply walked away. Never attempted to call GM about getting one, never attempted to call another dealer for a trade, simply just said no. This was a $60,000 car!!! Wound up purchasing from another dealer.
Years later showed up again looking to trade my S-10 for a new Colorado. Sticker price on the Colorado was $28,000, and the initial offer was $24,000 difference - the S-10 had 168,000 miles on it. I offered $20,000 and was told "Oh, no, no, no, we just can't do that." A few days later returned and offered $22,000. They came back at $23,000; I told them the offer was $22,000. Once again "Oh, no, no, no, we just can't do that." Next day went to the same dealer I bought the Corvette from and they beat Sibbitt's price by $3,000. Called Sibbitt back and told them I was walking away because I got a better deal. Then their story changed to "OK, we'll trade for $20,000." After they turned down $22,000 24 hours earlier. They tried to give me some story about how they just got a new rebate in that morning. It was a Friday & the last day of the month - I am not that stupid! Since then I have NEVER been back, and will never go back. I would stay far away from this dealer.