One of the best experiences - Donnie 1987
Because it was a GREAT experience. I drove from olive branch Ms to purchase my vehicle. Torren is a great salesman and has a great attitude.
Top Reviewed Specialists At This Dealership
Chrysler Sales Consultant
Great experience - H&D
Jay was great to work with and the service department is great. Everyone at Jensen Ford is very friendly, easy to visit with. Very clean and neat showroom and office.
Very easy to work with! - RoyT
It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group.
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Easy New Car Purchase! - jackerinbutler
Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Andrea made our financing smooth and simple. Would definitely go back! Love our Toyota!
Best Customer service from Sales to Service! - Tacy Hyberger
I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car so that I could run my errands while they serviced my car. This dealership does everything right from greeting every person eho steps foot on the lot to maintaining their car for years to come. Thanks Moffitt Ford team!
purchase of a pre-owned Explorer - BJ2017
I've dealt with Don Krier on the purchase of at least 3 vehicles over the years. Don is a trustworthy, "straight shooter" and NOT a high-pressured salesman. He's my "go-to" guy. I've always had my cars serviced at Sioux City Ford including the purchase of tires. They do a great job. I shall return.
These guys are awesome! - summer42
These guys were great. I was looking for a new truck and they were able to help. Not only were they friendly, but they also made me a great deal and worked around my budget. After I bought the car they took the time to show me how everything works and how to run all the features. All I can say is great things about the staff and experience.
Smooth Deal - Patrick Lamb Lamb
Great to work with! Gave us what we needed in trade and there was very little haggling involved. Straight-forward and honest people. Offered us the opportunity to make the decision as to whether the vehicle was a good fit for us.
Dishonest dealership - Kelley Felts
This dealership absolutely RUINED my son's 16th birthday present! He picked out a truck from this dealership. We got all of the price and financing worked out. My husband told the sales people that he would be there in the morning to get the truck and they said they would be waiting on him. Late that afternoon, the salesman called my husband and told him that someone just bought the truck. We had everything worked out. We wanted to surprise our son on the day of his birthday with this truck in the driveway. But now, there will be NOTHING waiting on him because his birthday is 2 days away. When I called to talk to the general sales manager, Greg O'Grady, he was simply unapologetic for what happened and gave me the robotic policy/excuses that they must have to give quite often for their shady business practices. I would advise anyone to NEVER do business with this dealership because if they are heartless enough to ruin someone's 16th birthday, then they are capable of most anything!!!
Great Job Steve LInk!!!!!! - Truckguy19
I just purchased my 3rd new Ford F-150 from Steve Link. I couldn't be happier with the whole process from start to finish. I wanted a very specific truck and they were happy to locate me one from another dealership. They didn't charge me extra to get it and made the trade and finance process seamless and very easy. I recommend them to all my friends and family!
Very disappointed and out $500- Get EVERYTHING in writing! - KMorse1086
Attempted to purchase a new vehicle long distance as a courtesy to a friend of the family who is in the sales dept. My fault for trying to do business with a company 2 hours away. Communication was via text, messenger and phone calls twisted among the salesman, the sales manager and the finance manager. I knew what vehicle I wanted and they found it for me in Minnesota. They required I put down a deposit and the salesman assured me if the deal didn't work out, I could get my money refunded "because it's YOUR money, not ours". Unfortunately that conversation was over the phone and using my credit card- not in writing. Again, my mistake for taking him at his word and not getting it in writing. We never came to an agreement on price or had a signed purchase agreement when they went to get the car in MN. Communication broke down using too many forms of electronic communication and the phone with 3 different people. The deal did not work and I was pressured by the sales manager to finalize the deal before close of business "that day" 5/31/18 because rebates and incentives would likely go before they KNEW I could get up there on 6/5/18. The sales manager wouldn't guarantee the price would be the same... I had to come up that night, and they would even be open late. There was no way dropping everything and trying to get 2 hours away to do a car deal could happen that day. They knew that. They all knew that. After 6 weeks of dinking around with this deal I was tired and DONE. No more games, no more number twisting, no more! I said just to refund my deposit, sell the car and maybe some other time... I was told under no uncertain terms that I would not get my $500 back because they had incurred expenses to go get the vehicle (before we had a signed agreement). I even called the dealership GM and he backed his sales team instead of doing the right thing, instead of keeping a potential customer happy. He said that a verbal agreement to purchase the vehicle was made over the phone (which it was not) and that verbal agreement was a legal contract and they don't have to refund the money if they don't want to.
Great customer service, huh?
They may be great to do business with in person, but DO NOT do business with them without getting everything in writing & without being face to face. Caveat Emptor!
DO NOT BUT FROM HERE - Cat
BUYER BEWARE WHEN BUYING AN USED CAR FROM THEM!!!
We bought an used 2010 Chrysler Sebring at the end of March 2016. It had issues right after we drove it off of the lot. They fixed 1 thing but wouldn't a few other things even though it was within the 90 day time frame. Today we had to take it to a different dealership and traded it off. Stivers said that they couldn't do anything for us, because we didn't buy the extended warranty. The car was$9,000 and the warranty was $4,900. So we did purchase it. The issues we had today the other dealership said they could've hid it because it was warm when we purchased it from them. There 170 point inspection is a complete lie!! Lesson learned will never do business with them and will hopefully prevent future customers for them. I have already spread the word with fellow employees and people in the community I live in not to do business with them. So far 2 people went to Stew Hansen's to do business with them instead of Stivers. They both bought brand new vehicles. Glad that they lost out on at least 2 sales and hopefully a lot more in the future.
good job adam - dale w
go see Adam tigges like I did. Nobody else was giving me a fair price but Adam stayed positive and cheered me up cuz I hate car shopping. It's a relief off my mind to not have to worry about it anymore. Adam did a fine job and I'll buy another one from him next time.
Poor communication, attention to detail, - Unsatisfied!
One of many examples! Went for a test drive with service manager, he verified the complaint on the truck, scheduled follow-up appointment to get it fixed on Friday. Called Friday evening to check status on my truck sorry we never got to look at it the appointment was at 9:30 AM! Been dealing with this dealership for six months trying to get my truck fixed!
Service Dapartement - backlash365
My engine light came on in vehicle, so I decided to take it to Junge to get diagnosed. They stated they could not get to it that day, but if I could drop it off they would get to it. 3 days later, I receive a call from the Service Department with the issue, along with requesting my permission to continue the work. I declined their services and requested, to leave my vehicle as is. 3 weeks later, I get a phone call from the Service Department, stating I have a $133 bill that's over due and needs to be paid today. I informed the gal, that I was totally unaware of any charges as that wasn't brought to my attention when I dropped off the vehicle. I clearly stated, if I would have been aware of the diagnostic fees, I would have waived their services and would have went to Auto Zone for a FREE diagnostic test. She started to get a little irate and push real hard to get the $133 collected. I simply stated, I wasn't paying, because the diagnostic fee was never discussed before hand. She continued to yell and scream at me, until she eventually hung up. Now that's good ole' customer service. I very rarely deal with dealerships service departments, if this is a common charge, I'm fine with it, but shouldn't they disclose the fee before they do the work? Bottom line is, Junge Service Department didn't inform me of any fees, before they did the test and now their scrambling to collect.
We love Krieger's! - apc
My family and I have always bought our vehicles from Krieger's. The sales people are always extremely helpful, and they truly care about our wants and needs, and to me that is important. When it comes to buying a car, I will choose Krieger's every single time.