Noble is the place to go - Lynda
The personnel were very friendly and accommodating. Made certain all of my questions were answered and I was happy with everything. Kassie was awesome to work with!
Top Reviewed Specialists At This Dealership
Chrysler Sales Consultant
great service! - james d conerd
when i purchased a car from birdnow the salesman cary was fantastic. made the whole process easy...and the service department is the best ive ever seen!! no matter whether you walk in the front door or the service door the staff makes you feel like your number one!! ive never seen a business do such a great job in customer service and customer care.!!
Easy New Car Purchase! - jackerinbutler
Easiest car purchase! They were fair with our trade-in and a great price on the 4-runner we purchased! Shelby was helpful and knowledgeable in Sales. Andrea made our financing smooth and simple. Would definitely go back! Love our Toyota!
Great Service & Sales! - abby516
I started out working with the service department because I was having some issues with my 2012 Edge. The service department and technicians were great! They diagnosed the issue right away and worked with me on getting the problems fixed They were very accommodating and did a great job at keeping me informed- everyone in the service department was also very friendly and they were great to work with. After having the work done I decided now was the best time to trade my vehicle so the service department referred me to Tom, one of the Sales Consultants. Tom was awesome! He is very quick to respond and listened to what I wanted. I had to go into the dealership on a day he was out of the office and the Sales Manager and other consultants took care of me and knew exactly what was going on. I would recommend this dealership to anyone I know. They are very friendly, prompt, knowledgeable and can get the job done!!
Very easy to work with! - RoyT
It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group.
Great Job Steve LInk!!!!!! - Truckguy19
I just purchased my 3rd new Ford F-150 from Steve Link. I couldn't be happier with the whole process from start to finish. I wanted a very specific truck and they were happy to locate me one from another dealership. They didn't charge me extra to get it and made the trade and finance process seamless and very easy. I recommend them to all my friends and family!
Best Customer service from Sales to Service! - Tacy Hyberger
I just took my 2017 Fusion in for the first oil change. I got "The Works" which was both affordable, fast and all inclusive. I was given a loaner car so that I could run my errands while they serviced my car. This dealership does everything right from greeting every person eho steps foot on the lot to maintaining their car for years to come. Thanks Moffitt Ford team!
Would definitely recommend! - mollymcdowell
I’ve been looking for the perfect Ford Edge for a year. When we found one at Deery Brothers in Iowa City, Jacob Soppe was a wonderful help and didn’t pressure us one bit! He worked with us after the purchase by helping us arrange a fix of a chip in the windshield, which was great customer service! I would recommend going straight to Jacob for all of your new car needs!
Worked hard at getting me what I wanted. - husker
Good people. Want to take care of customers. Got me what I wanted. Had to search hard but got it done. Got me the vehicle we wanted by searching all over the place.
Smooth Deal - Patrick Lamb Lamb
Great to work with! Gave us what we needed in trade and there was very little haggling involved. Straight-forward and honest people. Offered us the opportunity to make the decision as to whether the vehicle was a good fit for us.
Dishonest dealership - Kelley Felts
This dealership absolutely RUINED my son's 16th birthday present! He picked out a truck from this dealership. We got all of the price and financing worked out. My husband told the sales people that he would be there in the morning to get the truck and they said they would be waiting on him. Late that afternoon, the salesman called my husband and told him that someone just bought the truck. We had everything worked out. We wanted to surprise our son on the day of his birthday with this truck in the driveway. But now, there will be NOTHING waiting on him because his birthday is 2 days away. When I called to talk to the general sales manager, Greg O'Grady, he was simply unapologetic for what happened and gave me the robotic policy/excuses that they must have to give quite often for their shady business practices. I would advise anyone to NEVER do business with this dealership because if they are heartless enough to ruin someone's 16th birthday, then they are capable of most anything!!!
Very disappointed and out $500- Get EVERYTHING in writing! - KMorse1086
Attempted to purchase a new vehicle long distance as a courtesy to a friend of the family who is in the sales dept. My fault for trying to do business with a company 2 hours away. Communication was via text, messenger and phone calls twisted among the salesman, the sales manager and the finance manager. I knew what vehicle I wanted and they found it for me in Minnesota. They required I put down a deposit and the salesman assured me if the deal didn't work out, I could get my money refunded "because it's YOUR money, not ours". Unfortunately that conversation was over the phone and using my credit card- not in writing. Again, my mistake for taking him at his word and not getting it in writing. We never came to an agreement on price or had a signed purchase agreement when they went to get the car in MN. Communication broke down using too many forms of electronic communication and the phone with 3 different people. The deal did not work and I was pressured by the sales manager to finalize the deal before close of business "that day" 5/31/18 because rebates and incentives would likely go before they KNEW I could get up there on 6/5/18. The sales manager wouldn't guarantee the price would be the same... I had to come up that night, and they would even be open late. There was no way dropping everything and trying to get 2 hours away to do a car deal could happen that day. They knew that. They all knew that. After 6 weeks of dinking around with this deal I was tired and DONE. No more games, no more number twisting, no more! I said just to refund my deposit, sell the car and maybe some other time... I was told under no uncertain terms that I would not get my $500 back because they had incurred expenses to go get the vehicle (before we had a signed agreement). I even called the dealership GM and he backed his sales team instead of doing the right thing, instead of keeping a potential customer happy. He said that a verbal agreement to purchase the vehicle was made over the phone (which it was not) and that verbal agreement was a legal contract and they don't have to refund the money if they don't want to.
Great customer service, huh?
They may be great to do business with in person, but DO NOT do business with them without getting everything in writing & without being face to face. Caveat Emptor!
good job adam - dale w
go see Adam tigges like I did. Nobody else was giving me a fair price but Adam stayed positive and cheered me up cuz I hate car shopping. It's a relief off my mind to not have to worry about it anymore. Adam did a fine job and I'll buy another one from him next time.
Poor communication, attention to detail, - Unsatisfied!
One of many examples! Went for a test drive with service manager, he verified the complaint on the truck, scheduled follow-up appointment to get it fixed on Friday. Called Friday evening to check status on my truck sorry we never got to look at it the appointment was at 9:30 AM! Been dealing with this dealership for six months trying to get my truck fixed!
We love Krieger's! - apc
My family and I have always bought our vehicles from Krieger's. The sales people are always extremely helpful, and they truly care about our wants and needs, and to me that is important. When it comes to buying a car, I will choose Krieger's every single time.
Horrible Experience - blam66
My wife and I bought a car from Pinicon in Independence, Iowa, but it wasn't until after we had signed the papers and handed them the check when they told us the transmission had recently been changed. They also told us it comes with a life time warranty. Needless to say we started having trouble with the transmission and the engine light was coming on within 6 months of buying the car, so we gave them a call and setup a time to bring it in. Once there we sat an waited for over an hour until the guy from the shop finally comes out to tell us it is a wire rubbing next to the transmission that is causing all the problems and it will take just a few minutes to fix. They fix the wire and then hands me a bill for $171.74 and tells me it is all labor charges. A wire the shop manager said would take just a few minutes to fix and should not have cost us one cent. They sold us a piece of crap and the service agreement for the life time transmission is a joke! I will never return to this dealership!
Noble Auto Group