19 Kansas GMC Dealers
Fantastic buying experience. - TMERAZ6628
Fantastic buying experience. Great customer service. I would recommend the dealership to anyone. No complaints at all!
Top Reviewed Specialists At This Dealership
Super awesome people made buying a car super easy and - smdavis91
Super awesome people made buying a car super easy and fun. Very very nice people
Used Car Assistant Manager
I stay in the Ft. - mexilicious
I stay in the Ft.Riley area & decided to head to Salina to look for a van upgrade & am so glad we did! Our salesgirl Ms. Disney was very kind as well as the two gentlemen in the office! Everything was explained thoroughly & our overall experience with them definitely played a deciding factor towards our purchase! Jamie & the staff found what I was looking for within days. Thanks to you guys at Holm , my family is driving in a safe vehicle!
They were professional, explained what they would be - marian.cordill
They were professional, explained what they would be doing, and preformed the needed service in a timely manner. They explained the service needed at the next service call and why it is suggested.
The great staff always have a smile on their face and do - jwiens28
The great staff always have a smile on their face and do great work. have been going their for 2 years and plan to continue.
I live in Wichita, but visit family in McPherson - freda
I live in Wichita, but visit family in McPherson frequently and purchased my vehicle at the Midway in McPherson. I had planned on visiting family Saturday Sept 24th, but I had noticed a screw in my tire which I felt needed to be repaired before traveling to McPherson. I contacted 3 facilities in Wichita only to be told they were booked up. After contacting the Walmart in McPherson to hear they were booked up as well, I called the Service Dept at Midway. I was told they were booked up but the person answering the phone said they would fix my tire if he had to do it himself. I risked driving on the interstate to get to McPherson to have my tire fixed but was rewarded with beyond excellent service. I have purchased 2 vehicles from Midway and have always gotten superior service. When the time comes I will purchase another vehicle there and recommend the dealership in the interim.
Took 3 days before I was able to speak to someone who new - markwhite3045
Took 3 days before I was able to speak to someone who new anything about the car I was interested in (I had to call him) only to find out the car was already sold, yet still on the internet. I will walk before I buy anything at this dealer. I was shopping for a Porsche Carrera.
Don't buy a used car from Dale Willey! - andygillku
Don't buy a used car from Dale Willey! I bought a used car last weekend, and had the expectation when paying almost 10K that there are no active critical problems with the car that were not disclosed. Fit for purpose, basically. It was represented as safe and drivable. I took delivery, and that night found that the car was leaking excess fluid when parked. (I have pictures on my Google map review) The next business day, I took it back to the dealer, and got it diagnosed. The part that connects the passenger-side front wheel to the axel was losing lubricant, and was going to fail shortly. When it fails (in the next few days, I'm told) it could cause several thousand dollars of damage. The fix was quoted as $450 out of pocket in a local repair shop. I asked them to address this, in their repair center, at their expense, given it was a problem before I took possession of the car. Dale Willey refused, despite several reasonable attempts to hold them responsable.
- Steve Cain, sales manager, representing that they did not know, because they do not check the hubs, because they only check for safety issues, and this is not something they would have looked at. However, when talking to the mechanic the next day about the needed repair, they had just replaced the *other side connection* a few days ago, and choose to leave the (slowly leaking) connection alone. So a reasonable conclusion is they do check the hubs, and if one needs to be replaced, it would be common sense to assess and/or replace the other, especially if leaking.
- Steve then fed me a line about how he can not help customers with problems like this, because it would show favoritism, and open him up to a class action lawsuit. After reflecting on this, I politely called BS, and he started yelling at me, stating to the effect of "The answer is No! I will not fix your car!". At this point I promptly left the store.
- I talked to the general manager the next day, and he said that it is unreasonable to expect that the car does not have problems like this, and even if they knew about the issue, it was my responsibility to take the car for an outside assessment first. Which means that they do not stand behind their cars, and when buying there can be many, perhaps known to them, issues that are not disclosed. Caveat Emptor, basically. Fit to drive off the lot, but not fit to drive. Don't buy from them, because they do not consider a wheel seizing up as a safety issue.
In summary, it seems completely unreasonable to need to spend $450 on fixing an issue that was known, or should have been known, by the dealer, and would leave the car undrivable in a handful of weeks. It might be that the sales team did not know what the mechanic did, but in that case you say sorry, and fix it, not yell at your customers. One star, will not be going back, will encourage others to also not use the dealer.
I have contacted Victory about scheduling a day for my - msharp7703
I have contacted Victory about scheduling a day for my car to be towed for repairs and needing a loaner. Keep getting the same response: Someone from our Service Department will contact you ASAP..... NOTHING!!
Took it to a local auto repair shop and they stated it is needing engine work. Car is still under warranty, so I contacted them and they said I would need to take it back to the dealership. Welp, I been doing that since last Friday. Starting to feel like they are avoiding me for the simple fact of not wanting to deal with the extent of what maybe wrong.
I just want my car fixed!
The service/repair department is awful. - RimadonP
The service/repair department is awful. No customer service (service writers keep calling in “sick”). Both our cars have been in the shop for days with no follow up calls as to what the repairs will be or what the delay is. We have had to call to find out the status. One car was not fixed and we had to return it the next day. This whole department is a disappointment since CD bought it from Bozarth.
Alan was our salesperson. He went above and beyond to... - aff1190
Alan was our salesperson. He went above and beyond to make sure we got what we wanted. The overall experience was easy and fantastic. The process was simple and it didnt take an entire day to accomplish. Cant say enough good things about our experience.
Love this place! - Kansasgirl
I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.
Great service as always - Buick
Our overall experience for both buying our vehicles and service of vehicles for almost 30 years has been 5 star. Highly recommend the entire staff.
Happy in our new Buick - BUICK#1
Had a very good car buying experience the sales person Jeff Gomez extremely knowledgeable when it comes to car buying western motors is a great place
Robert Brogden Buick GMC
Holm Buick GMC
Finance Service Manager