Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Mike was incredibly helpful and very upfront about... - Aafrey32219
Mike was incredibly helpful and very upfront about everything. It was a painless process. I appreciated his time and willingness to help everything work out.
Top Reviewed Specialists At This Dealership
Used Car Assistant Manager
General Sales Manager
Because of covid-19 I was reluctant to bring my 2020... - CHUCKORR67
Because of covid-19 I was reluctant to bring my 2020 Acadia in for some warranty work. The radio was failing causing things not to work and I had a rear quarter panel bulging at a seam a little. I finally called and they got it right in. They had to order a new radio and amplifier. They kept it overnight and gave me a loaner. While they had it they took it to the body shop an got the panel aligned. Every thing works and looks great again. All staff and customers wore masks which made me feel more comfortable in these covid-19 times. Everyone I was in contact with was very helpful.
Sales & Leasing Consultant
Good salesman I’m very satisfied he sold me 3 diferentes... - SVITE
Good salesman I’m very satisfied he sold me 3 diferentes cars thank you thank you yes yes yes yes yes yes yes yes yes
Professional, prompt and friendly service. Truck was... - Greg
Professional, prompt and friendly service. Truck was serviced and ready for pickup within time promised. Based on the customer service and quality of services received I will return for future needs.
From out of town and had a issue. Was able to get it in... - Julie
From out of town and had a issue. Was able to get it in and Joel was very helpful with checking, kept me up to date on problem and gave me info to take back to my regular service center. All on a holiday weekend. Thank you!
We blew a radiator hose on our way to Oklahoma, they got... - Babar
We blew a radiator hose on our way to Oklahoma, they got us in and fixed and on our way in record time, well done!
I purchased a 2020 Jeep Cherokee, Falishia was great to... - scissors48
I purchased a 2020 Jeep Cherokee, Falishia was great to work with and everything went smoothly. Everyone else was also very pleasant, it was a good experience. Definitely glad I made the drive to Cameron! I will recommend Randy Curnow to anyone in search of a vehicle
Absolutely the worst service I have ever received. Three... - Jill0134
Absolutely the worst service I have ever received. Three weeks to repair an oil leak...twice. No vehicle if comparable value offered. Holiday ruined. Refused to work overtime to make it right. Wouldn’t take my little red wagon to Hatchett for service.
For a GM dealer they behave much more akin to a Carhop or... - SReedy
For a GM dealer they behave much more akin to a Carhop or buy here-pay here lot. Purchased a GMC Denali, with the extended warranty. In less than 6 months the A/C Actuator stuck, the battery completely died, and the catalytic converter went out. Service required us to bring the SUV into the shop, where they charged us a diagnostic. The battery cost over $100 to replace (not covered under their extended warranty). The A/C Actuator was over $500 to replace (not covered under their extended warranty). The Catalytic converter they wouldn't provide a price over the phone, and instead insisted on forcing us to drive back into the shop so they could charge another diagnostic (despite the check engine light being on following the last diagnostic) and the service tech said "I don't know if it's covered, I'm not the warranty department".
The Used Car Manager Steven Cain, when told of our debacle said, "if we replaced everything on our cars to make our customers happy, we'd go out of business". There you have it. The Used Car Manager said their profit model is based on sticking customers with whatever problems the cars on their lot have, and their customer service is more of a "not my problem" approach.
Buyer beware. Horrible shady used car salesmen. Worthless customer service. No attention to detail in the service shop. No response from upper management or "corporate". Stay far away from this unscrupulous dealer.
Great service as always - Buick
Our overall experience for both buying our vehicles and service of vehicles for almost 30 years has been 5 star. Highly recommend the entire staff.
I purchased a 2012 Chevy Malibu (37,126 miles) from LANG... - howcantheysleep
I purchased a 2012 Chevy Malibu (37,126 miles) from LANG CHEVROLET in PAOLA KS.
I told them (my mistake) that I had $4000.00 to put “down” on the purchase. At the “signing” of the contract we discussed GAP insurance. I had agreed on the $700.00 price of that. When the contract was placed in front of me there was a $2,265.00 service contract in addition to the GAP insurance. TOTAL: $2,965.00. I immediately asked about that since NOTHING had been discussed to me prior to me seeing this on the contract (is that sneaky tactic even legal?). FIRST CLUE of their kind of SERVICE! I was told by “Judy” (woman writing my contract) that this was a “bumper to bumper warranty and it is very important to get when you are buying a car that the “Factory Warranty” was out on”. I looked at my friend and asked if it was something they thought I needed. It seemed to be harshly added to a contract without any information. Miss “J” then turned around and showed me a bill of HERS from LANG CHEVROLET on her 2013 Chevy Cruze. She had the same warranty and it paid $800.00 to fix her car. The date was not recent and even then I thought “why would her car need such an expensive ‘fix’ that new and she works for the dealer?” Yet, at that moment I thought I would not have that kind of money so maybe this is necessary. I asked what all it covered. I got the “Bumper to Bumper” answer again. Before leaving with my new purchase I mentioned that the inside of the car was very very dirty and I wanted to leave it to be cleaned. I was given an “WE OWE YOU” coupon of sorts that states they are to DETAIL my car, Replace a piece of TRIM around my seat belt harness, and a free oil change. (The car was a CERTIFIED PRE-OWNED car so they were to do that kind of maintenance). I took my car back in 3 days to have it detailed. They had the car for 3 hours. When I pulled up it looked a little cleaner(washed?) although there were still bugs on the windshield, but the interior still had a spill across the dash and between the seats the shifter was still sticky. NOTHING had been done. SECOND CLUE of the SERVICE!! My friend was with me again and was furious. I talked him down and kindly left with my car asking about my “trim”, I was promised it was on order. After getting home and checking my mail I had my “Service Contract” in the mail. 15 pages of what it did not cover. I also noticed I had 60 days to cancel the contract. I called to cancel. Explaining why I did not want it, even stating at the time that it felt weird to me that no one discussed it with me prior to having it on the contract. She said, “I only put down what I am told to put down by the sales team” I was assured again that it was needed by the sales manager Joe and by Judy that it was a bumper to bumper and if I wanted a brochure of what it DID cover she could mail me one. Really? You have one and NEVER ONCE did I see it before you put it on my contract? THIRD CLUE of the service!! I asked her to please send it. I received the brochure in the mail 2 days later. It did state that I had what was called a WRAP insurance and it covered a great deal. I felt better. Still trying to be positive. 3 days later (driving) on the way to work at 4 a.m. (45 degrees) after turning on my rear defrost my back window blew up! Glass hit me on the back of the head. I was very frightened. This was Oct. 18, 2013. I called LANG CHEVROLET at 8 a.m. and they gave me to the Service dept. and he said he could fix my window for $350 dollars. I said I have a service contract and he said this would not be covered. I asked “why not, it happened when I turned on my rear defrost, I think it might be in my the heater??” He said it was in insurance thing and could not help me other than fixing my car for $350.00. I later called and talked to the OWNER MR LANG and he said he wasn’t going to fix the window because it was a “IMACT BREAK” and when I asked what that was he said “you wrecked your car”. I told him I did not have a wreck, then he said “then something hit your windshield with something”. This AFTER I had asked the service department to look at my car to see WHY it happened. I hung up called back and asked to cancel the warranty and get my $2,265.00 back. I was told that they applied that to my LOAN and I could not get it back. I was then sent to talk to MR LANG and he yelled at me asking if I “what do you want?? Me to pay for you WINDOW??” and I said I wanted him to look at my car to see why it happened. He snottly said to “bring it in then”. I hung up and decided to call back and have my money refunded for the warranty. They again refused. I demanded to have it canceled!! I got a letter today FROM VEHICLE ONE stating it was cancelled on Oct. 21. I have not received payment and looking at my note it is still there. I am paying interest on this warranty when I GAVE THEM $4000.00 ON THE DAY I bought that car. The sales man was nice when he was lying to me though. I actually told him several times how nice he was. THEY STILL HAVE MY MONEY!! I HAVE NO SERVICE CONTRACT.
I am looking into the legal aspects of how to get them to be fair but I did sign that stupid thing even when I felt like I NEEDED a SHOWER Afterwards. I have my friend who can state that the "service contract" was on the contract before it was discussed with me but they have 'all of them" and they are so good at lying. I will still try, but mostly felt I needed to help anyone else from making a mistake and believing in the "kindness" they seem to give.
SLEAZY CREW all the way around. I have so much more. To say. NO TRIM piece was ever ordered. I could go on and on and on…
If you read this and would like to get more information, please respond to this post! I am being FULLY HONEST here. I am writing other posts elsewhere. I hope this helps someone else!!!!
Love this place! - Kansasgirl
I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.
Happy in our new Buick - BUICK#1
Had a very good car buying experience the sales person Jeff Gomez extremely knowledgeable when it comes to car buying western motors is a great place
Robert Brogden Buick GMC
Holm Buick GMC
Finance Service Manager