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Soon as my husband & I got out of our vehicle. A nice... - Ruby smith
Soon as my husband & I got out of our vehicle. A nice gentle ( Mr. Robert Jackson)greeted us with an amazing friendly attitude. He was very patient with us. Guess what happened!!!!😁 we left with our 2020 HighLander👏🏽👏🏽👏🏽 If you’re searching for a vehicle. Go to Olathe Toyota & ask for Mr. Robert Jackson he will do you good.
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Purchased a Certified Car and traded a 2005 Chevy PU - Sjm1942
While John and I know each other, he was very professional with working me thru the purchase process and answering all my questions. Showed me the features of the vehicle.
Great Buying Experience - emmarettae
This was our first dealership experience and I'm so glad we chose this dealership to do business! We had originally gone down the road to the Ford dealership but the salesman there didn't listen to our needs and price range. We politely declined and decided to see what Clint Bowyer had to offer. David came out to greet us. He was very nice and listened to us, and didn't try to push a car on us we weren't interested in. Once we found a car and sat down to discuss the details, we understood why David's nickname is "Simple". Everything was straight-forward and honest, and he was very happy to answer any questions we had. I would definitely recommend this dealership!
I had service oil and filter and also bought 4 new tires... - slregnier
I had service oil and filter and also bought 4 new tires and they do a great job evaluating your vehicle and make recommendations as to repairs that may be needed. And Tyler West was very helpful and made my day there great.
My daughter brought in her car for simple oil change.... - rsaubyn
My daughter brought in her car for simple oil change. Said light needed replaced. That was fine. Said coolant needed checked. Bill was 165. She was really upset. Over 100 labor. She won't be going there again.
Service on HRV - Tina Layton
He did a great job of explaining and detailing the possible cost in advance. He was very friendly and made sure to spray sanitize the keys and even my debit card when he returned it to me.
Great experience working with Ben Blake - sciarrocchijr
Had the pleasure of working with Benjamin Blake. Great service, extremely professional, would buy from him again! Highly recommend shopping here for your next vehicle!
Consistent, friendly, highly competent service - The Driver
This Toyota service department has never failed be courteous and professional, and we have always found the service personnel to be very reliable and efficient. Our latest repair work was coordinated through Huy, who undoubtedly went out of his way to ensure our needs, regarding our Sequoia, were completely fulfilled. Huy is a prime example of the good service we have had with Legends Toyota through the years. Bryan, too, has always ensured that we drive away from the dealership more than satisfied with the services completed. They have our highest recommendations.
Awesome!!!!! - Vette2
I just purchased a vehicle from this dealership and my salesman was the GREATEST that I have ever dealt with and I have purchased many vehicles but J Lynn Sullivan is the best She called when she said she would, she treated me as if I was right there with them, she was honest about everything concerning the vehicle, she was honest about everything she could do and couldn’t do and delivered on EVERYTHING she promised. I will without a doubt purchased again from here because of her!! She made the entire process simple and when something wasn’t correct she made sure it got fixed and that’s important when purchasing a vehicle online. J Lynn again than you and whomever you work for they need to know the asset you are to this dealership!!! Awesome!!!! Please thank Milton for me as well, you all are great!!!!
Excellent service as always. Quick efficient, they... - kimeokid
Excellent service as always. Quick efficient, they provide you with a precise detailed account of what needs to be done with your vehicle. The waiting area is comfortable and clean.
They did everything they said they would do. - Genenet
They do an excellent job. The salesman was very friendly and followed up on everything. All of the staff I met with were very knowledgeable and friendly.
Didn't ask them to wash my car! - Steve08
Quality Toyota Independence Kansas, here we go now update. They send my car out to Quality paints to have the scratch taken out. At first glance I thought they'd taken care of the problem. This morning when I go out to my car I realized that the spot where they scratch my car has not been taken care of! You think these guys from quality paint would cover your car so they wouldn't get splattered on the rest of your car,especially on black trim! Nobody takes pride in their work anymore! When I called quality Toyota this morning I was so mad I was shaking! The more I look at my car there is swirl marks from whoever was using a dirty mitt while they were washing my car! The thing is I never asked them to wash my car! So now I have this problem with them xxxxxxx my god is anybody professional anymore!
Service department is AWFUL! - Steve0001
Crown Toyota if Lawrence KS has by far the worst service I've ever experienced at any dealership. Appointments for oil change means nothing. Arrive on time and it's 1.5 hours to get even a simple oil change done. At 3,500 miles we hit a deer. 6 weeks before we could get it in. 3 more weeks to fix. Came to pick it up and the paint was way off. Another week. Picked it up and the windshield wipers didn't work. Collision department wouldn't fix it because they claimed it wasn't result of an accident. Never mind they worked when we drove it in. Never mind it's still under warranty - only 3,500 miles on the car. Collision department and service department spend 2 hours blaming each other while my wife sits and waits. I finally had to call and raise hell so they would quit squabbling between departments and fix it.
Appeared for a 10:30 appointment to change oil at 10:20. By 11:05 they hadn't even moved the car. Too bad, so sad was the attitude. Service manager calls after I call and complain and launches into a complaint that she can't find lube bay techs to hire. This is my problem how? I suggest she not take appointments she can't service,
Good service fair deal - Toyota guy
Looking for a Corolla found a 2017. The price was a Deal reasonable financing paperwork took a long time the coffee was good and popcorn too
Love this place! - Kansasgirl
I came in to buy a car for my teenager. I wanted a used car and I didn't want to spend too much. Abraham hooked me up and we got the perfect car at the perfect price.