Minnesota Subaru Dealers

They were able to resolve the issue I was having with the... - arfoht

They were able to resolve the issue I was having with the check engine light. Tried to keep the cost low. Made sure they kept the car long enough to determine problem. It wasn't being rushed.

I was so for the sales associate Nick for his friendly... - TDUMETA

I was so for the sales associate Nick for his friendly help in fixing the problem by connecting his manager. The company is so blessed to have such a carrying and business-oriented manager who cares for the customer and the company's reputation.

I was traveling from Brainard to Minneapolis andI stopped... - Daryl V

I was traveling from Brainard to Minneapolis andI stopped in to test drive a used Honda Ridgeline and Hector Espinoza assisted me. I truly appreciated his sincere approach caring about my needs. He also told me to follow up with him if I had any other needs or issues. I believe he will help with anything I need. GREAT JOB HECTOR, I APPRECIATE IT>

Very pleased with Kate’s low pressure sales approach and... - Satisfied customer

Very pleased with Kate’s low pressure sales approach and Finance person. Our 1st Subaru & are very pleased with our vehicle. Great mileage and safety

Quick ,courteous, & excellent service every time I visit.... - teriken

Quick ,courteous, & excellent service every time I visit. Whether it be to talk to salesmen or to get work done. Always the best at what they do.

I purchased a pre-owned 2021 Outback with 3000 miles.... - jkurkoski

I purchased a pre-owned 2021 Outback with 3000 miles. Bronwyn did such a fine job selling the car that I never realized that she was the salesperson. I've never been treated so grandly before by a sales rep Thanks Bronwyn; Penny and me really enjoy the new ride. John

DO NOT SHOP HERE!!!!! A good experience that went BAD... - SarahM

DO NOT SHOP HERE!!!!! A good experience that went BAD VERY FAST! I bought a fully loaded 2017 Volvo S60 about 2 weeks ago, Found the ad on Cars.com ~ listing all of the many amenities including remote start. While shopping for a car, there were specific things I would not budge on. Color and it had to have an automatic start. AND I KNOW IT LISTED IT HAD ONE! I got it home and the next morning I went to start it from my kitchen. Wouldn't work. I looked up if I was doing it right...Still wouldn't work. I finally realized it doesn't have automatic start. I contacted the dealer and they first tried to ignore me by not responding to me emails. My sales person told me that the ad is gone now so there's no way to prove it. I asked to communicate with the manager. Didn't hear back for OVER A WEEK until last night. I got a snarky voicemail from a manager out in IOWA... laughing, mocking me and assuring I am wrong and he trusts my sales person over me. I am outraged. DO NOT SHOP HERE!!!!!!! Now if that doesn't sound bad enough, I clearly remember my sales person and I talking about the car after I test drove it and another sales person walked over telling me how cool the car was. Said it has massage seats (I've never even heard of that in a car) ...A: I don't care about massage seats. BUT B. Shocker, It actually doesn't have massage seats. SO the fact that I was told that and it doesn't have them is ridiculous. whether I'd want them or not. My sales person also is denying that. I will be blowing up all of your social media, google business, every car website I can find, MY social media & anything else I can find to spread the word until this is resolved in one way or another. (Walser Subaru St. Paul)

Called on a used car, made appointment to drive car,... - danrkersten377

Called on a used car, made appointment to drive car, drove 89 miles one way when I got there, car was at a different location, drove over there, car still could not even be seen, sales person said I will CALL you, let you know when car is available. NEVER CALLED BACK, obviously they could care less about their customers.They made a appointment then wasted my time. THEY DON'T CARE. beware beware!

Wes Darling went over and above! - Josie

I worked with Wes Darling when I leased my new Subaru Forester! He told me at that time that if I had any problems I was to call him. Well, I went to start my car on Thursday and it was completely dead. Not only that but when I park it, I have to go forward enough that the front end is partially under a storage unit. I called Wes and he came out himself and was able to get unit the storage unit and get the hood up far enough to get the jumper cable onto the battery and get my car started!!!! This was way above and beyond what he was hired for I'm sure, but since I have no one to know what to do since my husband died, I 100% appreciated that he was willing to do that for me! He was aptly named when he was brought into the Darling family!!! Thank you so much Wes! You are the absolute best!!!