I originally bought a 2019 Nissan Maxima on 12/06/2025 - sawoods74
I originally bought a 2019 Nissan Maxima on 12/06/2025 from Dolan. FORTY-ONE DAYS LATER (well past the 20 days the law allows) Mark Miller from Dolan Auto got in touch with me to let me know they couldn't get me financed for the Nissan Maxima and that I had to bring it back. My first payment should have been due in 4 days. Even with it being after the 20 days allowed by law, when they started calling me at my place of employment, I had no choice but to take the car back. After taking the Nissan away from me, they sold me a vehicle that had 18,000 more miles on it. There was only a difference of $3,000 +/- between the 2 vehicles. I had already given them $2,000 for a down payment and they made me give them an additional $500 for a vehicle that cost less.
When I did the paperwork to purchase the Nissan Maxima, they included a drivetrain warranty and charged me $2,805. When they sold me the Lincoln with much higher mileage, they excluded the drivetrain warranty and raised the price of the Maximus Auto Group Warranty that ONLY covers tires and wheels even though they tell it that it covers a bunch of other items. I also told them I wasn’t paying for the Starguard vehicle tracking and it’s on my loan anyhow.
They falsified the DMV Disclosure Form. The Nissan and the Lincoln were both sold to me, 41 days apart, under the same customer number (427735) and deal number (112218). I purchased the Nissan on 12/06/2025 and they took it back on 01/16/2026 and sold me the Lincoln. They indicate on the DMV Disclosure Form that the there was no second vehicle and that the terms of the loan were being changed on the Lincoln. That is an outright lie, and they were very aware of it.
The vehicle had over 75,000 miles on it and they cannot show me where it had a thorough inspection.. All they could produce (which I did not get at the time of purchase) was a generic form handwritten by a service tech with yes or no written next to each part of the vehicle. It is stated that they replaced all 4 of the tires on the Lincoln. If that was true, why did I have to purchase 2 new tires in the short 4 months I had it? It is also stated that the vehicle passed smog, but there is a leak in the EVAP system and there is no way that vehicle passed a smog certification. They also signed off that the battery was in good working condition. If that was true, why did the car leave me stranded 4 times in one day right after I bought it, due to a dead battery. That was on a Friday. Saturday, they sent a salesman to my apartment to pick up the Lincoln and he left a Toyota Tacoma as a loaner vehicle. This was one of the many times I asked them to also make sure they looked into the noise the car was making. They had my car for 3 days. When I went to pick it up on Tuesday, I was told by one of the guys in the service department that they can't diagnose a vehicle every time someone brings "her" car in stating that it's making a noise. I reported the noise to my sales guy, the guy in finance, and the salesman who picked the Lincoln up at my apartment. I drove the Lincoln for less than 4,000 miles and then the transmission went out. I had to have it towed to a transmission shop. The estimate I received for a rebuilt transmission, transmission cooler and the leak in the EVAP system is $7,414.47. That is 50% of the high end value of the vehicle that I was able to drive for less than 4,000 miles and 4 months. I was also told by Mark Miller that he cannot fix every vehicle that comes through their dealerships with mechanical issues. No, of course not, they just turn around and sell them to unsuspecting customers.
Chris Pitaro offered to pay for the Lincoln to be towed from Auburn, CA to their dealership in Reno so that they could also look at the vehicle. The Lincoln is still sitting at AAMCO in Auburn because that was another lie I was told. It also now has a mechanic's lien on it because it was never picked up.
Read More
Dealer Reviews
Cars for Sale
Dealer Log In