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Great service - Shirley1962
Thank you to everyone involved for treating us like family. Will be back for our next new car. We really enjoyed the staff and love the new Toyota.
Top Reviewed Specialists At This Dealership
The best dealer I ever bought a new car from. - Gene Ulrich
I bought a new 2020 Prius Prime this month and is was a pleasure in making the deal no high pressure sales to add on a lot of dealer things that I didn't want and they made me a good deal. Gene Ulrich
Sales and Leasing
Very easy, no pressure - Scott
Reached out through email, quick response. Felt like I recieved a good price. Showed up for a test drive. Everyone was very pleasant, price as expected, no high pressure for additional add ins. No problem going back.
Excellent Service by Mark Guilfoile, Asst. Service Mgr. - Irish
We have been a customer of AutoNation Toyota for many years since moving to Summerlin. . The principle reason for staying with AN Toyota is the excellent advise and personal service given to us by Mark Guilfoile for our two Toyota cars. We rely and trust on his recommendations for the service of both of our cars. His honest assessment and recommendation is always followed by us and he has kept both cars in excellent operating condition. He is truly an asset to your Service organization and for that we are truly grateful.
Kathy and Ken Ryan
Great experience, got the car I wanted at a fair price - JimB
In early March 2019 I did my research (2016 Avalon), new what I wanted, what it should cost and scheduled a test drive. I got a fair price on my xxx trade (1997 Avalon without reverse!) and we met halfway on OUT THE DOOR price and made a deal. Very painless. If their computers network did not crash, we could have been out in two hours, Instead we had lunch next door and came back to pick up paperwork.
Our salesman Fred new his cars well, and was no nonsense! Excellent deal, great salesman, fantastic car!
Thank You, Mike McDermott - MichaelC
Mike McDermott is a great guy. He is always knowledgeable and professional! Everyone at Toyota of Las Vegas is awesome. I look forward to a long-term relationship!
Horrific Service! We will never return here. - Upsetcustomer
We called from Reno to get an oil change. Service said to come in at 11:30. My wife makes the 30 minute drive and waits, while they take people ahead of her who arrive after she did.
She asks the service representative why they take others ahead of her. He states one employee didn’t show up for work, and another quit.
When she asks when they would service our car, the person said they were having a bad day, and the wait could be four hours. My wife was angry they didn’t specify this before she made the drive from Reno to Carson City. They told my wife not to make an appointment initially, just to drive down. There was no mention of today’s situation.
In my opinion, they are not capable of understanding what customer service means.
There were other upset customers angry for the same reason today.
Service not sales defines a dealership.
My evaluation is one star, because a zero option is not available.