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I went to Bonneville to either trade in my leased... - cookinbiker
I went to Bonneville to either trade in my leased 2019 Wrangler or buy it out.
Gary made my decision easy. I love my wrangler and decided to buy it out.
Gary made it all super easy, no stress!
My Jeep was detailed and ready in one day. Paperwork signed and I was on my way.
Thank you Gary
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sr. Sales Consultant
Thank you! Professional, genuine, relaxed! - emily.wienhold
I cannot say enough positive things about Steve, Mike, and this dealer. I pulled up around 6pm on a Monday thinking they were closed. After spending a whole day dealing with typical car salespeople, Steve greeted us and invited us to take our time looking around the lot (?!) He helped me through comparing a different model I'd seen at another dealer and let me shop at my own pace (despite closing soon). At no point was i given the "today price only" line or pushed torward something else on the lot that they were trying to sell or prequalified for what someone thought I could afford. The day of pick up Steve again (not rushing) took his time to show me every single feature on my new cherokee I am beyond happy with my purchase and really enjoyed shopping for a car at bournival! Well done!!
Exceptional FAST Experience!! - Jordan F.
Clayton was more than knowledgable on my purchased vehicle! He made the process very fast and very easy! Answered all questions throughly! Would 100% Recommend!!
Business Development Manager
We are new customer of Auto Serve. We purchased a 2020... - Sue
We are new customer of Auto Serve. We purchased a 2020 Nissan Rouge. Eric gave us a tour and showed us the service dept. Eric took the time to go over the Nissan that we purchased. We will recommend Eric and Auto Serve to friends and family.
James went above and beyond my expectations - knattie213
I recently purchased a vehicle from Key Lebanon & cannot say enough positive things to express my gratitude.
When I found the Jeep online that I was looking for, I was a little nervous on the drive there because I do not typically like or trust salesmen. Then I met James. The minute I met him I liked him right away. He was so down to earth & welcoming. James went above and beyond my expectations. He told me all of the little things that dealerships usually don't and added a human, not the typical robotic, factor that I appreciated.
The Jeep I purchased was missing a bezel on the front & when we brought it to his attention, he not only ordered it right away & paid for it himself, he had it sent right to my house.
I would truthfully recommend buying any vehicle to anyone from Key of Lebanon.
Thank you Key Auto & thank you James!!
By far the easiest and most hassle free new vehicle... - ItsAllGood NH
By far the easiest and most hassle free new vehicle purchase ever. No pressure... no haggling... great price... excellent customer service. Brian and the team at Keene CJDR are awesome. 8-)
Good overall experience. Except the survey requirement of... - dondriscoll
Good overall experience. Except the survey requirement of a minimum of twenty five words made me not want to take the additional time to complete it.
It was a really great experience. They asked what my... - HB21
It was a really great experience. They asked what my price range was and how they could best help. They also got the detailing in the car spot on! A very successful purchase.
Lucy is awesome to deal with, also Mike. They both care... - fisherjeffrey9
Lucy is awesome to deal with, also Mike. They both care about my jeeps needs, they're both knowledgeable within the scope of maintenance and vehicle requirements.
Berlin City was a very easy dealership to work with. They... - Nick
Berlin City was a very easy dealership to work with. They have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my timeframe and got me in and out.
This place is a joke I brought my jeep there cause it was... - Ericjmooney99
This place is a joke I brought my jeep there cause it was over heating only when driving down the road not sitting at an idle. I was told that they pulled the radiator (due to debris/mud) and flushed the system and did a block test and a 52 point inspection. So I paid my 504 dollar bill and was happy to have my jeep back. I made 17 miles and it started screaming and over heated. I pulled over and popped the hood to find that my belt that was only a week old ripped off and the idler pulley completely destroyed. I had to have it towed back per there request. Was told they would take care of it. I got a call the next day from a Joe the younger one. Said they are not going to pay for the tow or fix it I would be better off going else where. He also stated that they never pulled the radiator or flushed it. It took them 3 hours to diagnose that it was the "debris" and all they did was wash it with a garden hose outside. So needles to say they will never work on my vehicles again. Mind you I did buy this jeep from their sister company Autosaver Max less then 6 months ago. Check out the pics this is after the work was done and they got paid.
Very disappointed with the server at this dealership - Matt
I have been bring my 2014 Jeep Cherokee Trailhawk to this dealership since it was new which now the vehicle has 108,000 miles. I brought the Jeep in for service in January of this year for a loud grinding noise coming from the brakes. I had since January brought it back '5' separate times for the same issue. Each time that I picked the vehicle up from the dealership and drove just down the road I had to turn around each time because the issue wasn't resolved. Each time I have picked up the vehicle I was notified by the service manager that everything looks good and there is no sound. I would turn around each time and have the service manager ride with me in the vehicle and every time it was stated that "I didn't hear that when I drove the car, it's not supposed to do that". I was then after the fifth time having it serviced that the Jeep is safe to drive though the brakes are not stopping the vehicle.
Took my car in for a diagnosis on some noises that it was... - tpirob
Took my car in for a diagnosis on some noises that it was making. Within a very short amount of time they came out and said that it was the transmission and that it was on the “verge of failure.” That was almost 3 months ago and the transmission hasn’t failed yet.
The actual problem? An alternator with shot bearings, and a bad wheel bearing.
Had I taken the word of their “factory trained technicians,” I would’ve ended up paying thousands of dollars for a repair that only cost a few hundred.
On top of that, I was charged $100 for this diagnosis.
I don’t know how their sales department is but as far as the service department, I would stay away.
Very bad dealership! Bought a jeep renegade there . And... - nhi3785
Very bad dealership! Bought a jeep renegade there . And besides being overcharged for it. They sold it to me knowing it had problems. They also don't want work on it . Which proves my point. Dont buy from these guys!!
Husband and I had a great experience working with Andrew... - Sharmer613
Husband and I had a great experience working with Andrew Neville. He was patient, cared to ask everything we would need/want out of a new truck and even what we’d be using it for. It as very clear that he wanted to help us find a truck rather than just making a sale. Never pushy and seemed very honest and transparent with the answers he gave to our questions. Would definitely work with this dealer and Andrew again. We love our new truck and the process was very easy!
Me and my wife purchased a 2006 crysler pacifica from... - whitetail
Me and my wife purchased a 2006 crysler pacifica from this dealership, at 26,000 miles we brought in for engine this was a thursday Friday the called and said it would be done monday I was going away for weekend and my wife needed to transport my children so I asked if they could supply us with a car and they said no but come to find out after an hour they said we had extended warranty and they would cover a car until car was done maximum $35 a day monday came and we called and they said maybe tuesday then they called and said it needed a new engine a couple more days go by and they keep saying they are having trouble getting engine from wisconsin. At 5:00 Friday evening they call and tell my wife it would be done in a few more days but she was going to have to pay for rental that the warranty would only pay five days and we had the rental going on eleven days now and they said that was the way it was if they had told us we only had 5 days I would not have been happy but would have returned it at 5 days. The service guy said to me that we had to pay then he told me he made a call to try to get crysler to pay and they said no he said that was above and beyond what he had to do (another mother Theresa) So then I contacted the president of 1400 Andy Costello nothing but a liar told me he would take care of rental and never got back yo me after I called and left messages and email for three days, when they called back to say car was done after 2 weeks they said we could not pick up our car until we paid the other 8 days of rental so I told John aka mother Theresa that Jon Castello was going to take care of rental he said hold on and got ahold of him in one minute and said Andy aka the liar said it was our problem funny he got ahold of him in one minute when I tried for 3 days. I told them we buy alot a crysler vehicles in my family and told them we were going to switch to gmc they said that is your decision all over $250.00 great dealership they lie to you and offer no help all they kept telling me is that crysler was paying for engine and we didnt have to wow that is nice of them since it under warranty and faithfully serviced by them. John told me no dealerships cover a rental for service so I told him I just bought a gmc sierra that will give me a rental if my truck is in for service for any reason also they will give me a vehicle of equal or greater value then he did not know what to say I was going to buy 2009 dodge ram but bought gmc instead because of the treatment I got from 1400 motors. Finally I did get the rental payed for by crysler and they aggreed with me. Do yourself a favor and dont buy from 1400 motors Nashua,NH they are nothing but liars and cowards and once you buy vehicle they dont care about you from the president on down!!!!!!!!
Incredible! - Lace611
Want a purchase experience you're comfortable and confident in? Michael Maroules is the person for you. At Crest Michael took great care and showed immense respect during my latest purchase. He and his team are not afraid to work for their customers and he genuinely created the best experience possible. I couldn't think of purchasing through anyone else again.
Wouldn't honor previous deal after credit was pulled TWICE - reggie11
Had a deal worked up on a Ram 1500 but wasn't able to test drive the truck until the following week. Drove the truck and had a deal in place so I submitted a credit app and then when I verified the deal one last time they said part of the deal was not included anymore (making my last lease payment on my current car). Said that was a one day offer to get me to buy the truck last week (same month though) and they wouldn't honor it. This was done after they pulled my credit so the deal fell through.
They also pulled my credit TWICE. I have Tier 1 credit so there was no need to pull my credit twice. So now I have two hard inquires on my report on the same day for a deal that fell through because they wouldn't honor part of the deal from the previous week... Not happy at all
In New Hampshire
Bonneville and Son Chrysler Dodge Jeep Ram
General Sales Manager