Excellent Experience! - acorrea
I had a great experience leasing my new S4. The staff was great and made it all go very smoothly. John Rachmiel's dedication and service level were outstanding. Jon Budd was expedient and straight forward with the paperwork. Thank you!
Top Reviewed Specialists At This Dealership
Amazing Service - Kamil
Outstanding service. I went in to purchase a vehicle for my wife. Ron and Dimitri were knowledgeable, professional, and were able to guide me in purchasing a quality used Audi. They worked with me so that i was able to get the best financing options available. Very respectful and knowledgeable staff who truly shows care and concern for ensuring their customers are happy. They went above and beyond and thanks to them I was able to surprise my wife with a beautiful exquisite condition Audi vehicle.
Audi Brand Specialist
Awesome Dealership!!! - Arianna2018
I live over 1 1/2 hours away in Queens,NY and the reason I travel the distance to make my purchase at this dealership is due to the amazing customer service as well and there unbeatable pricing. I did an extreme study and traveled to 3 Audi dealerships in NY one in CT and no one beats Audi, Toms River I cannot say enough about the VIP treatment I received.
Terrific Buying Experience - Jrs
Trading in a car and purchasing a new one can often require extreme fortitude. By comparison, my recent experience with Michelle Sabine and the Audi Princeton team was as pleasant as it was straightforward from the initial discussion through the tutorial upon vehicle pick-up. I highly recommend the group.
Master Certified Sales Consultant
Audi Maestro Of Technology
Great Experience! - juliet.dilillo
Adam helped us find the perfect certified pre-owned Audi A6. He was very helpful and answered all of our questions. Everyone at Jack Daniels Upper Saddle River was very accommodating and welcoming. We definitely loved the experience and would recommend them to family and friends!
The Audi Brand Specialist
Consistently Best Car Buying Experience - duderino
When the time came to purchase my Audi A7, I knew Audi Meadowlands was the place to go; I've gotten my Audi Q5 from them and Edwin was a pleasure to deal with while getting my Q5. For my A7, Michael Boden was the salesperson. Michael went above and beyond in this process, it took over 4 months to be able to locate the right car and delivery it since there was a stop sale on the vehicle. However, during this time, Michael was extremely responsive and patient. He always kept me up to date, and went above and beyond until the exact car I wanted was secured. Furthermore, Audi Meadowlands consistenly delivers up-front and extremely competitive pricing, other dealerships in the area do not even come close. I highly recommend Audi Meadowlands and look forward to go back there in the future for my next Audi.
Skylar - Happy Mom
I entered and was greeted by the receptionist immediately. As we walked through I was met by Alexander. He showed us around and the different models on the floor. We currently had the Q5 which I love but needed more room. Alex showed us the Q7 & Q8 but Q7 fit the best.
We purchased the showroom model Q7 Galaxy Blue!
I just love it!
Thank you Alex and the entire crew
Great Service! - ARodriguez
I made the right decision in purchasing the vehicle from Town Audi. Michael made the process as smooth as it can be. Gave me great insight in the vehicle purchased. I was in and out of the dealership in an hour. I recommend Michael to anyone who is looking for a 5 Star experience.
Finance the way it should be - RWilson82
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
Steve Saltz - Ronsaudi
I purchased my Audi Q5 in Late August 2018..... I had a wonderful experience and the service was amazing through the whole process.... I had a little noise when stepping on the brakes... I brought the car back in today there was a small stone in between the rotar and pads. Steve replaced not one but both pads so that they would be even! I’m so thankful and happy for the service I received and for my salesman Steve. Rhonda
Professiona and on point - Q5 guy
I previously leased 2 Audis from another dealer. Bell Audi gave me a better deal despite not having a prior relationship with them. Great pricing and service Aubrey (sales person) is the best.
Went above and beyond to help - VolhaSta
Just wanted to say thank you from the bottom of my heart to Keith Richman and Bill Haines for all your help. Those guys went above and beyond to help me and my husband during our car sale. And I cant express how grateful I am to Keith for having so much heart and patience while dealing with us.
Thank you again!!!!
Internet Sales Consultant
Service like it used to be. - gregscarp
I just want to thank Ms. Cindy Goglia ( service manager) for exemplifying what every auto dealer service department should be like. Every concern is addressed.
Not a Satisfied Customer - Unsatisfied Customer
This review is based on My experience with sale Rep Don Kim . I have made an appointment through internet sales team and when I have stopped at dealership, they tied me up with Don Kim who has no interest to provide details about Q7 and was rushing to finish discussions . I was talking with him over a phone to get more info and deals about Q7 3T vs 2 T and got the same treatment . Really do no know whether he deals all the customers the same way or just me. Very Unprofessional .
Excellent service at Paul Miller! - Mayra
Our recent experience servicing our Q7 at Paul Miller was excellent. Our service advisor Lou Berardino was incredible. He listened to all our requests and answered all our questions very professionally and clearly. We are very satisfied Paul Miller’s customers. Thank you!
Great experience - B
Purchased a Q7 from audi bridgewater last month. It was a great experience. From our blast of a test drive with Enzo Brando through finishing up the paper work with Christie Reichert, the staff at Audi Bridgewater took all the stress out of purchasing the Q7. Our salesman, Arthur Dilworth, was knowledgeable, professional and a pleasure to work with. We had specific requirements for the vehicle, which necessitated Arthur having to search to find the exact car we wanted. He kept me updated on a virtually daily basis on the search and patiently answered all of our questions.
Audi Bridgewater gave us a price we were comfortable with and everyone we dealt with at the dealership was friendly and professional. I would absolutely buy another vehicle from them and stongly recommend asking for Arthur if you visit the dealership.
rude customer service, long long wait - crazyaudi
I recently did my 30K service at Mendham Audi. I made an appointment at 9:00am. I dropped my car there on time & asked roughly how long the car service will last, was told it would take ~ 1.5 hours. We came back after 2.5 hours & was told my car was not ready & we have come back again. The customer service people were very rude & blamed us for communication problems. It is just a lube job, what kind of fine communication do you need?
Horrible Experience! - TDaut99
Beyond annoyed with this dealership. I waited before writing my review but It’s been bothering so much since buying my new 2018 Q7 I have to share my experience.
Before stepping on the lot, I was approved with Audi financial. I wanted to go through Audi because of the *$1,000 loyalty bonus. This dealership also had the exact Q7 I wanted, at the price I wanted too pay. I figured no braininer, I am already a customer and they serice my current Q7 I purchased from them.
Sales rep starts off by putting an application in my face and ask me to fill it out? I told him AGAIN I was already approved with Audi financial and VW credit already pulled my credit. I didn’t want or need my credit pulled again, I am already approvaled and had a confirmation # to pull up my application?!!
He promised me my credit would not be pulled and it’s just to have my info for the file and to find my VW credit app. Within seconds of him leaving, I get an alert on my phone, my credit was pull with Credco?!! xxx! I just said I didn’t want my credit pulled and he didn’t anyway!?!
At this point I should have walked out!
Few mins later he comes back and says ok we have to go through Audi, here is your rate, term payment, sign here. He actually seemed annoyed? I guess they get paid more money using a different finance company other then Audi?!!
Of course I called him out and he swore that Credco was to find my app and wouldn’t hurt my credit? REALLY, do you think i am stupid!!! VW credit and Credco are 2 totally different companys! Again so pissed I didn’t leave!
But I was approved, it was the EXACT car I wanted, the price i wanted to pay and the payment I wanted. I said whatever let’s get this done, so purchased the Q7.
As I am driving home, I realize I didnt get a demo on the car, no one showed me anything and my Audi connect was not even activated?
I had to call Audi connect myself and register everything online. The Audi rep was great! She helped me through everything I needed to set up the car, she was SHOCKED the dealship didn’t do any of these things for me?!
I live out of state (30 miles from the dealership) and was only given a 30 temp tag. I told them I would go to the DMV the next day to get the paperwork so my title and registration could be competed.
I purchased on 10/23/18 and I returned to the dealership 2 days later 10/25 with all the paperwork they needed to submit to complete my title work. **I didn’t have to do this**
I was just trying to make it quick and easy for everyone because I know my state is slow procceing title work and didn’t want my temp tag to expire.
I waited about 2 weeks and no one calls me, about my registration? So I called them and was told it’s all submitted and should be in any day. Another week goes by.... no calls?! So I call back Again, leave 2 voicemails. Then I get a text message from my sales rep telling me I have to go back to the DMV and basically they didn’t submit anything?!
At this point I am furious, I call him and explain I already went to the DMV and they have EVERYTHING they need to complete the tile work! Then he says “O yeah, they are working on it?”
Obviously I was not happy with answer and called back later in the day and asked to speak with someone in the title and registration department. They tell me I better go to the DMV and get another temp tag?!
I told him that’s not an option, they need to drive down and figure it out with the DMV!
I have done more then enough to get this done they need to figure it out!
Of course nothing is DONE! My temp tag expires and after being pulled over twice! I decide to take time off of work, to get the 30 temp tag. DMV asked for a bill of sale that i didn’t have with all of my paperwork? I had to have the dealership fax it over to get my temp tag. I leave the DMV with my 30 temp tag and look at the bill of sale they sent over and realize the ripped me off for my $1,000 loyal bonus!?
Instead of taking the 1k off the price of the car they gave me 1k less for my trade and hid it in the paper work!! xxxx Bags
Competent Service - gregscarp
Attentive to all my concerns. Every items was discussed and thoroughly reviewed. Made sure that I was happy with the results. Service like it should be.
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