1,100 New Jersey Used Car Dealers

The worse dealer I have ever dealt with, their so call - John

The worse dealer I have ever dealt with, their so call costumer service is anything but that, they never pickup the phone, there is no follow up courtesy calls. In my case i call the dealer 12 times in one day with no answer. I even spoke to the general manager at one point, same treatment no difference. The only good thing they have going is that they will pickup your vehicle from you house if need to, but other then that not worth the time and the headache.

Nancy was great to work with as was her management. - zerot

Nancy was great to work with as was her management. She went the extra mile to find the model we were looking for and the sales experience was a good one.

I recently leased my car through Travis J. - madfrag

I recently leased my car through Travis J. at Ramsey Subaru, and the experience was fantastic from start to finish. He was knowledgeable, patient, and never pushy. Travis took the time to answer all my questions, walked me through the features, and made sure I got the best deal possible. The whole process was smooth and transparent, and I felt confident about my purchase. I highly recommend asking for Travis J. if you’re in the market for a new car — you’ll be in great hands.

I have the car oil change service before maturity date of - mzolot

I have the car oil change service before maturity date of 3 years lease. when I leased a car, I was explained (and the car sticker said) that i have complimentary, no charge, service up to 3 years of my lease. Today, unexpectedly, I paid the oil change charges because in reality I have just 3 oil changes complimentary for the 4th I am supposed to pay, as I was explained today. Previously, when I brought my car, it was cleaned and washed, today I got my car dirty, NO car wash. So, service at this dealership becomes worse and worse. I do not think I will deal with that dealership once again

Completed my service in good time, had tire rotation, oil - LadyJ

Completed my service in good time, had tire rotation, oil change and an alignment. Had coupons for all the service. The waiting area is comfortable. Service tech was through. I dropped off my vehicle and it would have taken a long time to download my navigation update and he called me to let me know while my vehicle was there, which I opted not to do. All in all, I was pleased with the visit.

Key Acura of Atlantic City was a pleasure to deal with - Pat

Key Acura of Atlantic City was a pleasure to deal with and easy to get to.

Tom was very easy to work with; no pressure; helpful and - TRISHROWEN1965

Tom was very easy to work with; no pressure; helpful and genuinely a nice guy!

It was a very pleasant experience Everyone was friendly - Tunatime1

It was a very pleasant experience Everyone was friendly and patient We drove several cars We were given an excellent deal Car and paperwork was prepared ahead of time so the buying process was clean and quick Thanks to job and staff

Jeff & Kathy at Torch Light Motors are a model of how a - adflax

Jeff & Kathy at Torch Light Motors are a model of how a dealership can be run. Direct, clear communication, they deliver on what's offered, no xx. Genuine & easy to deal with too. The car was delivered very nicely detailed, no issues. Thought the pricing was very fair as well. Feel lucky to have found these guys and love the car. Highest recommendation.

They were very knowledgeable about their vehicles and - sat112500

They were very knowledgeable about their vehicles and understanding of our needs. They are extremely nice and welcoming.

Great service in the Sales Department with Matt Hess! - Steven Rosario

Great service in the Sales Department with Matt Hess! We are grateful for the service as always!

We had bought three cars from Keyless Motor. - miltonrojas28

We had bought three cars from Keyless Motor. and we have had no complaints at all. The prices have been fair and the cars in good shape!!.

I am writing to express my extreme disappointment with - mikedell

I am writing to express my extreme disappointment with the recent sales experience I had at your dealership, which unfortunately has led to a lost sale and a strong desire to never do business with your establishment again. Having spent years in the car business myself, I am very familiar with the fundamental principles of successful sales, all of which were absent during my interaction. On Sunday, I sent an email inquiry about a Corvette you have for sale. wanted to get a jump on this particular car. This morning, around 9:00 AM, I received a response from an internet sales associate named Triniti, I asked for more information and pictures. Following that, there was a complete lack of follow-up via both email and phone. When I called her directly this afternoon for a status update, her response was dismissive and amateurish. She claimed to have been in meetings all day but then told me I needed to "get there before it sells." This type of communication is not only unhelpful but also insulting to a serious potential buyer. The internet sales staff in your dealership, based on this encounter, appear to be a group of inexperienced and ill-prepared amateurs who are a detriment to your business. I would like to acknowledge that I did eventually speak with another salesperson, Star, who was very helpful and professional. However, her positive attitude could not erase the poor taste left in my mouth by the overall experience. The contrast between her service and that of her colleagues suggests that while you may have some capable employees, a serious training issue exists across your team. For any sales team to succeed, they must master the basics of communication, follow-up, and inventory knowledge. My experience demonstrates a profound failure in these areas within your dealership. I would encourage you, as the new owner or General Manager, to invest in serious training for your staff. The current performance is a disservice to your customers and your business. Penske will be buying your store soon!

I visited this dealership to have new tires put on my car - GG1

I visited this dealership to have new tires put on my car and it was a headache from start to finish. Already experiencing issues with the tires and they are brand new! Also, don't bother leaving a message for the service manager because he doesn't return phone calls (this is nothing new at either Ramsey Nissan or Infiniti). Based on my experience, it's safe to say this will be my first and last time owning an Infiniti and maybe even a Nissan.

Great dealerships, Sales Rep. - NVC

Great dealerships, Sales Rep. Michael Saviano was friendly, courteous and knowledgeable and answered all my questions and concerns in completing the loan application process for my car. I highly recommend this dealerships. Great service

Great people, excellent communication, perfectly - r_patrick_lennon

Great people, excellent communication, perfectly implemented repairs and reasonable rates. I can recommend this dealership without reservations

Vehicle taken on time for service and completed schedules - Allen

Vehicle taken on time for service and completed schedules service in a timely manner and returned vehicle washed and shiny. Great staff courteous and answers all questions without hesitation. Vincent was knowledgeable and informative on vehicle and service to be given on this visit. Everyone in service has a smile and is friendly to all.

As always the staff is friendly, courteous and - amca75

As always the staff is friendly, courteous and knowledgeable. They are prompt and keep you informed at all times. Work is completed in a timely manner and car was as clean as I dropped it off.

Gurjit Singh was very responsive before, during and after - Chris

Gurjit Singh was very responsive before, during and after the transtion. He's an excellent sales person.

I don’t usually write long reviews, but this one is well - amber.meinhart

I don’t usually write long reviews, but this one is well deserved. I purchased an Audi SQ8 from this dealership on April 1st, and my experience has been nothing short of frustrating, disappointing, and dangerous. Shortly after taking the vehicle home, I noticed one of the tires was damaged — a visible chunk was missing from the sidewall, which, upon further inspection, is clearly visible in the listing photos. That alone should’ve raised red flags during any proper inspection before sale. I reached out to the dealership immediately and got no response. I then had to call multiple times for days to follow up, and each time, I either got brushed off or heard nothing back. I was passed around with no resolution or accountability. Eventually, the tire blew out completely, putting me in a dangerous emergency situation. Because this is an all-wheel drive vehicle, Audi’s own official guidelines recommend that all four tires be replaced simultaneously for safety and performance. Driving with mismatched tread on an AWD car risks damaging the drivetrain and voiding the warranty — which any qualified dealership should know. I had no choice but to replace all four tires at a major, unexpected cost of nearly $2,000. When I finally got someone to acknowledge the situation, the dealership offered to only reimburse me for one tire. Even worse, over 7 days have passed, and I still haven’t received the promised check or any kind of follow-up. Once again — silence. To make matters worse, I also experienced issues with my trade-in. The dealership waited over a month to pay off the remaining lien, which resulted in a late payment fee and a derogatory mark on my credit. When I reached out repeatedly to get clarity, I was once again ignored. What frustrated me the most, though, was how I was treated when I finally spoke with Frank Sorrentino. Instead of listening to the valid concerns I raised and acknowledging the facts supported by Audi’s manufacturer guidelines, he talked down to me as if I had no idea what I was talking about. I came to the conversation prepared with information, photos, and documentation — but was met with condescension and dismissal. This is not just about money — it’s about safety, transparency, and basic respect for customers. I gave the dealership seven days to respond and make things right in writing. That deadline has passed with no accountability, no professionalism, and no resolution. If you’re considering purchasing a vehicle from this dealership — especially a high-performance or luxury car — I strongly urge you to have it independently inspected before signing anything. Don’t assume they’ve done their due diligence, and don’t expect much if issues arise afterward. This has been one of the worst vehicle-buying experiences I’ve ever had. Buyers, be warned.

Great people, friendly, professional. - bobkorkuch

Great people, friendly, professional. Bagels and coffee. Videos of car, updates by text, washing. Wonderful

I had a great experience at G Motors. - jeanninereilly79

I had a great experience at G Motors.. I came in to look at an Audi Q5. I had a firm price in mind. As soon as I sat down with Isaiah and explained the situation ( my car was parked in front of my house and totaled by a drunk driver) he took me seriously. Negotiations were easy and took maybe 15 minutes and he got me my bottom line quickly without trying to convince me to spend more than I wanted to. I asked if I could take a few hours to think about it, he said no problem. Came back a few hours later, took it for another test drive and signed the paperwork. They washed my car, filled the tank and o was on my way with a car I love!

Kevin Rudolph is an excellent sales man, got us into our - Randy

Kevin Rudolph is an excellent sales man, got us into our new car quickly and without any issues! Thank you Kevin!

Very good service and they told you what needs to be done - Malibu

Very good service and they told you what needs to be done and very nice people

Very helpful and very informative to me about getting my - towns13548

Very helpful and very informative to me about getting my car. He helped and explain any questions that I had.

Before Ciocca took over, I had purchased and was very - alex999

Before Ciocca took over, I had purchased and was very happy with sales and service of 3 Subarus. Now it’s apparent they fit the bill of a “typical” dealership; expensive, questionable ethics and pushy service staff. $120 to replace windshield wipers, $600+ to replace spark plugs versus $300 my certified mechanic charged for the same. I’m in the market for a new vehicle now, but as much as I like Subaru and would be happy to purchase another, it will not be from Ciocca.

I was a long time customer of Paramus jeep dodge and I - Dino.pajazetovic

I was a long time customer of Paramus jeep dodge and I came to Ramsey because of such a bad experience with Paramus. I did not regret it one bit. Everyone is great. From the sells people and all managers. Everyone seems like they really care about you and getting you a good deal. Have to give a special shut out to Robert my sells guy. I would recommend him to anyone. Best experience I had with getting a car. Just made everything so easy to deal with. I would recommend Ramsey to anyone!

I purchased a “Certified Pre Owned” 2020 Jeep Grand - kristinmicallef

I purchased a “Certified Pre Owned” 2020 Jeep Grand Cherokee from Eric Leshin (now a Finance Manager) at Freehold Jeep last October. He has been nothing but rude since the minute I signed the papers for purchase. The car has been in the Service department six times in one year, four times for the same issue. The first time was just six days after it was purchased. Each time, the service department claimed they resolved the issue. I was not given the Certified Pre Owned checklist until I requested it when all of these issues continued to arise. Not only were the two sheets filled out in different handwritings, but there were also many line items that were noted as “Meets Stellantis Standards” when the vehicle had cosmetic and technical issues. They gave me the vehicle with no rear windshield wiper blade, did not provide a spare key and made me purchase on my own in addition, said the front brakes had at least 50% tread (had to replace after only a month), and listed that the transfer case and ABS system passed but those also had to be replaced within a few months. During one of my many trips to the service department, I was told I would have to pay a $100 deductible, which was never mentioned to me at the time of sale. Additionally, after my vehicle was towed to the dealership due to error messages and it not starting, I was told I would have to pay $925 for the replacement of two batteries. After fighting that charge, it was lowered to $185, just to have the vehicle towed back to the service department for the same issue four days later. I eventually decided to have the dealership buy the car back since they were not skilled enough to fix the issues and it was unable to be driven. Their solution was to keep the car indefinitely until they could replicate the issue I was having that caused the vehicle not to start. Most recently, the dealership had the vehicle for a month and did nothing to assist me for their incompetence. I was told I would have to pay $75/day for a loaner car when the service department is just incapable of doing quality work and fixing the problem. Additionally, they notarized my signature without me present on one of the documents for the sale of the vehicle. I ended up losing $11,000 in a year on a car that they should have taken back and refunded in full since it was clearly defective. Their main agenda is to scam customers for as much money as possible. At the time of sale, the dealership had me sign a document for the Lemon Law, stating I was covered under that law. When I reached out to the Lemon Law Department of NJ for questions, they let me know that law does not apply to Certified Pre Owned vehicles and that I would have to file a dispute with the manufacturer. My family & I reached out to Jeep Corporate multiple times, opened a case, requested updates from two different Supervisors for resolution, and were never responded to. I have never dealt with a more unprofessional group of people. The service advisor I was originally dealing with was let go in the middle of all of these issues and then I was given conflicting information with each service member I spoke to. The Service Manager, Jay DaSilva, is not helpful whatsoever. He will talk down to you and does not let you speak in conversation. I constantly had to be the one reaching out for updates on my car. The Service Director, Jon Hess, contacted me and when I replied asking for an email to discuss my concerns and issues, I was ignored. Save your time & sanity and avoid this dealership at all costs!

Shopped with car gurus the car I was looking for was at - Garypierson1963

Shopped with car gurus the car I was looking for was at flemington Mercedes and a couple other places towards Bergen county. After a lot of back and forth we decided on a price and I was told I needed 3000 down for the purchase. I asked how much for my trade in and it was a low 2000 but I still went with the deal. When I got the car everything was as quoted but a few weeks later they call me saying I needed another 2000 to get the deal I signed papers for. I was already driving the car a few weeks. I was like we agreed 3000 down the manager said 3000 cash and no one believes that a trade in goes towards the cash deposit. I was like I had a better deal elsewhere so you can have the car back. He said he can’t take the car back and he was going to lower the down payment and raise my payment. What a scam. So I ended up putting 5000 down for a car I had elsewhere for 3000 down. Buyers beware of this place. They don’t stand by the words or signed contracts either apparently. I will never buy there again and the wife is due to upgrade her Mercedes and this place is not even a thought. I don’t care how good they try to make it sound. It won’t stay what they quoted to get you in the door. I wish I could take back my original rating which was done before they changed my deal.

Was charged for 3 hours of labor and the job was done in - Valentang9

Was charged for 3 hours of labor and the job was done in less than hour was told that was what the book calls for what ever that meant