14 Ohio Lexus Dealers

We have leased or purchased 9 vehicles from this dealer. - Nriddl186

We have leased or purchased 9 vehicles from this dealer. That in its self should explain the 5 star rating

I don't recall being advised of the location your service - Rkleman

I don't recall being advised of the location your service dept. All texts I received advising of date and time of scheduled service carried the new car address leaving me to assume that that is where I need to bring my car. It wasn't until I showed up at your new new location only to find your sign that said your service dept had moved

I have been buying cars from Jim Schenk for over 25 - Troy.soncrant

I have been buying cars from Jim Schenk for over 25 years. He truly is one of the most Honest and nicest car sales rep I have ever worked with. So I would call him If you truly want to be treated right, there is no games just a great deal every time. Believe me I know a great car deal I used to be a car salesman myself. So see Jim tell him I sent you.

After 15 years continued experience, Germain Lexus - rbenson6665

After 15 years continued experience, Germain Lexus remains a quality enterprise we enjoy dealing with. Quality products supported by knowledgeable Staff is a positive experience.

Very good customer service from the moment driving in to - drwilliams

Very good customer service from the moment driving in to leaving. The team members are pleasant to work with and the waiting area is nice.

Joe Toth was a class act from start to finish! - Bdlaganke

Joe Toth was a class act from start to finish! Very knowledgeable and helpful. Dylan Dacar was as well. Just a pleasure doing business with them.

Made service appt online for my free 5k tire rotation. - Carson

Made service appt online for my free 5k tire rotation. Got a brand new loaner to drive around while they were working on my car. No complaints.

April 11, 2025 It is with great pleasure that I submit - tatumca

April 11, 2025 It is with great pleasure that I submit a small survey on my experience with Classic Lexus. I had the opportunity to receive a great deal of excellent service from the Finance Manager, Mr. Aaron Williams. Mr. Williams was exceptionally helpful to me. He made me feel very comfortable. He took the time to share information with me that I would have otherwise not known, and some that I did not think about until I talked with him. When you visit Classic Lexus be sure to request a sit down with Mr. Aaron Williams. It’s not every day, in this era, that you get kind, undivided attention and service in such a busy establishment as Classic Lexus. Mr. Aaron Williams was a gentleman and a scholar, and very knowledgeable about his position and others with regards to Classic Lexus as a whole. I had many questions and he stepped right in and took care of me. He was great. As I am very meticulous, I did not find exactly what I was looking for, but it’s a Lexus; this is my third Toyota. There’s always next year or so. Also, the Parts Department was also very helpful, as I had to return to the Dealer Ship to get a working key. They took care of me with great customer service; they were not your everyday over the counter Parts Department. They were very accommodating. They even gave me a Lexus gift, asking me if anyone had given me one, and I replied, no. I will be returning to Classic Lexus to see if I can get service regarding the operation on some of the electronics, etc., on my vehicle. I will be setting up an appointment with Mr. Aaron Williams, as I was so very comfortable with him, and he is always very responsive to many questions that I have. When I picked up my car he offered his help by saying “give me a call if you need anything”.