14 Ohio Lexus Dealers

I can't say what an unbelievable experience I had with - trwise23

I can't say what an unbelievable experience I had with Lexus of Akron-Canton. Randy is the ultimate professional! He called me back quickly and put together a great deal for me. He understood the fact that I was going to come from Cincinnati to purchase the car. When I got there the whole dealership welcomed me and presented the car to me like I have never experienced before! Thank you Randy and Lexus of Akron-Canton for a WOW experience!!

Thank you Lexus for making this purchase nice and easy! - oliviakindred08

Thank you Lexus for making this purchase nice and easy! It was straightforward for it being mostly over the phone and out of state! Thanks Andy Butler for great communication and Noah and Bryan for the sale!

Sales financing and tech person were all great Bob spent - 12345

Sales financing and tech person were all great Bob spent a lot of time explaining everything about the vehicle. He’s a fantastic salesman.

I have been buying cars from Jim Schenk for over 25 - Troy.soncrant

I have been buying cars from Jim Schenk for over 25 years. He truly is one of the most Honest and nicest car sales rep I have ever worked with. So I would call him If you truly want to be treated right, there is no games just a great deal every time. Believe me I know a great car deal I used to be a car salesman myself. So see Jim tell him I sent you.

Service is excellent. - Happy with service

Service is excellent. They are out of my way, but I drive down there every time I need service. But I would NEVER buy a car there after a salesman lied to me and then threatened to hit me.

I had an outstanding experience at Classic Lexus! - Sjustavick

I had an outstanding experience at Classic Lexus! Mitch Harper, Sales Consultant, worked diligently to get my payments where I needed them to be. He stayed in contact with me throughout the entire process and even came in on his day off to complete the sale. His dedication and commitment to customer service were truly appreciated. Aaron Williams, Finance Manager, made the financing process seamless. He thoroughly explained the vehicle, reviewed the available protection options, and ensured I understood everything before moving forward. Last but certainly not least, Jillian Haith, Technology Specialist, took the time to walk me through the vehicle's technology and helped set everything up to match my preferences. She made sure I felt comfortable using all the features before I left. Classic Lexus delivers top-notch customer service from start to finish. I highly recommend them to anyone looking for a professional, knowledgeable, and customer-focused car-buying experience!

Made service appt online for my free 5k tire rotation. - Carson

Made service appt online for my free 5k tire rotation. Got a brand new loaner to drive around while they were working on my car. No complaints.

April 11, 2025 It is with great pleasure that I submit - tatumca

April 11, 2025 It is with great pleasure that I submit a small survey on my experience with Classic Lexus. I had the opportunity to receive a great deal of excellent service from the Finance Manager, Mr. Aaron Williams. Mr. Williams was exceptionally helpful to me. He made me feel very comfortable. He took the time to share information with me that I would have otherwise not known, and some that I did not think about until I talked with him. When you visit Classic Lexus be sure to request a sit down with Mr. Aaron Williams. It’s not every day, in this era, that you get kind, undivided attention and service in such a busy establishment as Classic Lexus. Mr. Aaron Williams was a gentleman and a scholar, and very knowledgeable about his position and others with regards to Classic Lexus as a whole. I had many questions and he stepped right in and took care of me. He was great. As I am very meticulous, I did not find exactly what I was looking for, but it’s a Lexus; this is my third Toyota. There’s always next year or so. Also, the Parts Department was also very helpful, as I had to return to the Dealer Ship to get a working key. They took care of me with great customer service; they were not your everyday over the counter Parts Department. They were very accommodating. They even gave me a Lexus gift, asking me if anyone had given me one, and I replied, no. I will be returning to Classic Lexus to see if I can get service regarding the operation on some of the electronics, etc., on my vehicle. I will be setting up an appointment with Mr. Aaron Williams, as I was so very comfortable with him, and he is always very responsive to many questions that I have. When I picked up my car he offered his help by saying “give me a call if you need anything”.