New car - KimC
I had no idea what kind of vehicle i wanted. My car was 12 years old and I was finally ready for a change. My salesman was very patient while I drove almost every SUV they had, some of them twice. Finally made a purchase with the assistance of GM and Finance manager. Great experience and I could not be happier. Best dealership around.
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Service of my GMC Truck - ron471
Appointment was so oil change and tire warming lite. Arrived on time and quickly processed and truck was taken in for service with estimate of about 1 1/2 time for work to be done. Bell & Bell has waiting room with TV, coffee and clean rest room for customers while their vehicle is under going service. I my case the job was done on time, plus additional full service check. I was on my way as a very satisfied customer.
I never thought I would buy a Chevrolet - Bob
After test driving a new Colorado and comparing it to the Toyota I am a first time Chevy owner. The dealership was great to work with. I liked them so much I recommended a friend and they are now driving a new Colorado too. I have not needed service yet but I expect that too will be a good experience.
James Cristos, wonderful to deal with - Terry Graber
I live a 3 hour drive away from the dealer...I have a physical problem that makes a drive like that almost impossible. James Cristos was willing to drive the car I wanted TO ME! I had been looking for a vehicle that was comfortable for me to ride in for 3 months, visiting many dealers and trying countless number of makes and models. Although I found something before he could help me, I would highly recommend him. He was always available to answer questions and very patient.
They can’t be beat! On any level! - Two Time Buyer
I wanted a new GMC Denali 1500. ( my second one from Pro). Pro didn’t have one onsite but found it while I was there. A few days later I was in the perfect truck. Got more than I expected for my trade in and a great reasonable and honest price on the new one. if you are shopping, do yourself a favor and give them a chance to bid your vehicle. You won’t regret it. The follow up service is five star also!!
Best Service... - Pate Transport L.L.C
Never have any problems here! ..always taken care of !Starting soon my Company trucks will be serviced here..Bought a new car and a used truck from here! always the best helpful service!
All Around Good. - Buick Buyer
Good car service and genuine hospitality shown. Set up an appointment and was serviced the same day. Very professional and I will be going back.
Best Customer Service - budgirl
Customer services is the best in town. Sales team is always willing to help me find what car I am wanting. Services department is fast and very friendly!
Vaden - Niyah
The experience was very great I’ll definitely go back there in the future and send many people I know their way thank you vaden!
The dealership does great work and the staff is very helpfu. - Rrx2
Today's visit took 2 hours which I thought was too long for a oil change and tire rotation. The staff was very helpful and friendly.
Help received - Ralph
Great sales and service. I felt that Eric did all he could do to get me a good deal. Dennis has been a lot of help when needed.
Well done - Charlie
Blair Basham, our sales person, and Adam, the computer nerd, were great. New cars are full of multiple and intricate devices. We needed help and these guys supplied it. Very helpful and interested in us. Highly recommend.
Worst Service Department Ever!!!! - 2016GMC
Have purchased every vehicle I have ever owned from McElveen. I will not spend another dollar in that place for as long as I live. The service department is the absolute worst in the industry. They will do anything in their power to not warranty things on the vehicle. Refused to warranty a suspension noise I was hearing. Charged me $390 out of pocket for what they said would fix the problem and it didn’t. Had a seam on my leather seat come undone and they stated that I could have stabbed it with something. Yea because I stabbed the leather in a $50,000.00 truck. I love GMC’s but I will not spend another dime in this dealership. Buyer beware that warranty means nothing at this place.
Excellent Service-Great Car Wash - HabsCHS86
Recently purchased a new Escalade and was thrilled with the service. Today I brought it in for a car wash. I was quickly greeted by, Dean, who took my keys and showed me to the very nice lounge. I was offered water and a coffee. While waiting on my car, the General Manager, AJ and Sales Associate, Cliff who I worked with two months ago, both saw me sitting and waiting. Despite both being with other customers, they made the effort to come by and check-in on how I was enjoying my new car. Highly recommended for sales and service.
Customer Service Failure - Frank Banks
Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.
I can recommend this dealership for service only, they do... - ls2gto
I can recommend this dealership for service only, they do a satisfactory job; not exactly the best, and sometimes take too long to get the job done. If you have a good relationship with them, you can get away with most aftermarket modifications on the vehicle without any problems of refused warranty work. Sales on the other hand, they are too uptight on the pricing and the salespersons do not do a good job to make you feel important enough to call you once a vehicle is available, etc. I ended up buying my car from a dealership about an hour away because I could actually haggle a price on it.
Purchased a used Chevy Silverado - Sum123
Got a quote online from Nicki Moore...Gave me a great price, told him I would submit an online credit application. Emailed me back 30 minutes later with a great deal - good rate, low payments - took in a trade that I was way upside down on. Came into the dealership at 5pm and was gone with my new truck by 5:38pm.
Great people to deal with.
Best Dealer in Upstate SC - joel_taylor
Wakefield Automotive was great to deal! Jay Wakefield and his staff are tremendously friendly. They were able to locate the exact truck that I was looking for and we negotiated over the phone. I did not step foot in the dealership until I picked up the vehicle. Jay was quick to return phone calls or would even text me to say that he would call me back soon.
There were no processing fees and they gave me the best price out of all the dealers in the upstate SC area.
They didn't push any "extra" packages on me. I have even had some followup conversations with them after the sale.
You can't go wrong in dealing with Wakefield Buick GMC. They were highly recommended to me and I highly recommend them if you are in the market for a new vehicle!