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Service - amuston1604
Courteous, quick, considerate, professional and accommodating. The service waiting area was clean and they even washed my vehicle when the service was finished which was unexpected
Top Reviewed Specialists At This Dealership
Thank you to Chris Meeks and the staff at Stan McNabb... - davidmthrower
Thank you to Chris Meeks and the staff at Stan McNabb Chevrolet! We love our 2020 Yukon Denali! Everyone was very courteous and service department even made time to apply the environmental protective coating before we left so we didn’t have to make an appointment later.
Sales & Leasing
Sales and Leasing Consultant
Laura went above and beyond to get all my options in... - JLeila04
Laura went above and beyond to get all my options in front of me so that we could make a decision between a Escalade ESV and Yukon XL Denali. We have a family of 6 so this was a very important decision. Both Laura and Matt were very professional, detailed and knowledgeable. We knew exactly what to expect start to finish! Thank you!!
Sales and Leasing Professional
Sales and Leasing Professional
Sales and Leasing Expert
Service with a smile.It made me feel better when I heard... - Susan
Service with a smile.
It made me feel better when I heard Dewayne's voice telling me they would get to my truck asap.
I've never had a relationship with a Dealership before this.
Dewayne is always professional and polite.
Matthew Thank you for your service, your help and... - alonsoyurisan2014
Matthew Thank you for your service, your help and dedication in my problem.I went for 3 recall and it turned out that my transmission was broken. thanks to matt's good job i am already with my car
Bait & Switch Scam - Ripped off
Champion sent me multiple flyers promising a deal on an oil change and tire rotation and safety inspection at a certain price but when I went in to get it done the price was different because they add on bogus charges for shop supplies and such when they're done. What a racket.
I have bought two brand new Chevy pickups from them but I won't be buying anymore vehicles there and I certainly won't be falling for anymore of their service scams either, I can guarantee you that.
Significant Tag Issues - kblongmire
We purchased a used truck from Don Ledford (2019 F250 Diesel) in May 2020 and wanted to keep our personalized tag. We wanted to do a simple tag transfer. Keep in mind that it's May! Supposedly, it was sent to the tag office and they sent it back stating that they couldn’t do that. The dealership resubmitted it and asked for a “J” tag due to the weight of the vehicle. Because they were unable to read what the dealership submitted, they returned it again! In the mean time, I’ve gone to the tag office and stood in line for 4 hours attempting to get a tag to find out that they don’t have paperwork. We were pulled over last week from a GA police (we live in Chattanooga,TN) and told to get this taken care of promptly!!! I don’t have a dealer drive out tag because it’s expired… both of them that they have provided. The truck was purchased in May and I should have a tag... it's mid July! Someone from Don Ledford needs to drive their happy self down to the tag office and stand in line and get this taken care of but they won't. I called Don Ledford twice today and no one would talk to me or return my call. They were suppose to call me “right back!” Guess what.. no one ever called me back!! Now the excuse is that I have to do an emissions check on the truck. Back in May when the truck was purchased, no emissions was required. If they had taken care of it then... we wouldn't be having this problem. They want to blame it all on me when I don't have any control of the situation. Excuses... Excuses.... I will never darken their doorstep again. If you're smart, you won't either.
THE EASIEST CAR DEAL I HAVE EVER MADE! - JS Nashville
I have a strong phobia about buying a car. After years upon years of watching and hearing about my father's deals and dealings with car salesman, I have always had this sense that no matter what or where I would go buy - I would always have that little voice in the back of my head telling me I could have done better. One Saturday morning in December, I woke up and said to myself... "I'm buying a car today." I went to an Audi dealership, where the salesperson approached me with ambivalence at best. The approach was so annoying I left and was about to head home, my history with car dealers reaffirmed. On a whim, I decided to go see the new Cadillac XT5 that I had seen so much about. I called ahead and the sales manager connected me with Gerry Vermillion, who was waiting for me when I arrived. I immediately liked Gerry and his attentive yet casual way of doing business. He allowed me to navigate my way up through the inventory and really listened to what I was looking for - pivoting as we went along . On the test drive, he let the car do the talking and we just simply took a nice ride. I loved the car - although didn't want to show it.... When it came to making a deal, it was not a grind... or a game... it was a conversation. Gerry and the entire team made me feel like both sides of the transaction were happy by the end - and I must agree. The deal was done and easy and I drove home that night ecstatic. The follow up has been solid - not too much - just letting me know they are there if I need them. As someone who hated the car buying process... couldn't be more happy with the XT5 and couldn't recommend Andrew's Cadillac any higher.
Outstanding in every way. - Saab driver
My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
I have purchased two Cadillacs from Keith Dial and highly... - Cadillac lady
I have purchased two Cadillacs from Keith Dial and highly recommend you visit him the next time you are looking to purchase a great car at a great price.
Congratulations Keith on being top salesman once again.
Collision center is horrible - Slenon123
It took a month for me to get my car back and I was given several different dates. No alignment, window tint chipping and awful detail job
Car listed one price on website and 1,000 more on the lot. - Weezy
The salesman was courteous but I was told I was getting a discount of $2500.00 off a car when it was actually $1500.00. The salesman let us believe he was giving us more of a discount than he was. He only admitted it when confronted with what the car was listed for on the website. Ironically the same salesman said he was somewhat offended that I said something he felt indicated maybe I didn’t trust him and we ended up having a serious discussion about that. Once we had decided we wanted the car we purchased it anyway the next day. I like honesty when dealing with a salesman. It is what it is and the TRUTH MATTERS! The website listing and the lot price should match. That way when the salesman is telling you he is giving you a certain discount, there is no confusion with the two listing prices. That way you don’t have to question why your discount was taken from the price on the actual car on the lot as opposed to the lower listing on the website. On the positive side Kenny R. was very courteous and excellent to work with and Brian was excellent with demonstrating the operation of the car and was very courteous to us.
This place is GREAT!!! Great people,great... - Samanthabaker1987
This place is GREAT!!! Great people,great service,quick,and easy! They were there every step of the way!! Even met us half way with our car!
Soldier buyer BEWARE!! Do not purchase ANY used vehicle... - ka9698586
Soldier buyer BEWARE!! Do not purchase ANY used vehicle from this dealership, the salesman to the mechanic to the finance officers will absolutely LIE to your face in regard to the trash vehicle they pressure you into purchasing!!!!
I will never do business with this dealer again because I... - Jerry
I will never do business with this dealer again because I purchased a new 2020 gmc Sierra with tire problems and they will not do anything about it every time I call they keep making you talk to the same rude lying person and they will never let you talk to the gm
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
service - cw
Dewayne and all the folks in the service department are great came in for service and Dewayne sold me a truck he is just a great person and friend because of him and his staff is why I have returned as a customer and send others for 30 plus years.
Judd is a dud - dsteele95
Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.
David Adams - gwaresr01
After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle.
Gatt & Cynthia Ware
Stan McNabb Chevrolet Cadillac of Columbia
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