Oil change - Amy
Great service! Same day appointment. Had my oil changed, tire rotation, fluids checked and all and was done within an hour. Very friendly and courteous.
Amazing!! - Cindy Puschmann
After Visiting a Local Car Dealership and Being Terribly Disappointed, I Went Online and Came Across Stan McNabb Chevrolet Buick GMC Cadillac, Located In Tullahoma, TN an Hour Away From Our Residence In Murfreesboro, TN. I Was Interested in Leasing or Purchasing a Buick Enclave. My Husband and I Drove Out to the Stan McNabb Car Dealership and Must Say.... "The Team of Professionals Employed There Were Some of the Finest Individuals" ..... From the Greeters at the Front Doors of the Dealership to Our Sales Consultant, The Hour Drive Was Well Worth Our Time and Energy.
A Huge Shout Out.... Thank You.... To Our Sales and Leasing Consultant, Darren Perry, For His Knowledge and Expertise, His Kindness and Patience and For Placing Us in The Beautiful Buick Enclave We Now Call Our Own. I Would Be Remiss If I Didn't Thank Each Person We Had Contact With That Made Our Purchase A Happy and Stress-Free Buying Experience!! Darren Perry, Sales and Leasing Consultant Went The Extra Mile For Us, For That We Will Always Be Thankful.... He's Family Now... Along w/the Rest of the Stan McNabb Team of Car Professionals. If You Are In the Market For a Vehicle, Stan McNabb Chevrolet Buick GMC Cadillac, Is By Far The Best Dealership To Work With... Ask for Darren Perry, You Will Be So Glad You Did!!
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales and Leasing Consultant
Good Atomsphere - gARY777
GREAT GREAT GREAT iT WAS A GREAT EXPERIENCE wILL BE BACK AGAIN,wHAT MOREV CAN I SAY IT WAS SO GREAT, QUICK SERVICE AN WE WILL BE BACK.
Great Experience - RickyDDC
This was a very professional experience, first time customer , but definitely will not be the last.
Good selection, very quick response for questions and delivery of the vehicle.
It was a real pleasure!!!
Brand new - Heather Chase
Purchased a brand new escalade..love it!! The car is absolutely beautiful and runs perfect!! Couldn't be happier!! Joey has been amazing and took great care of me!!
No complaints - Shev
My sales guy didn't waste my time and acted exactly like I would expect. I'd go back to him if I was interested in another vehicle.
service - ronald franks
Jay always friendly ready to take care of your service needs ,knows who you are makes sure the job gets done and gets you on you way
Dec 2017 Oil Change - Crleamon
I usually interact with Mr Stinnett and he is always great. He helps make the experience pleasant I would definitely recommend this dealership for the service department
Great customer service - MG23
This was my second time purchasing a vehicle from them. I feel as if I got a great deal and the staff was very helpful about getting the purchase within my budget. I also appreciate the fact that they ask you to send a loan approval to a financial institution, rather than just shotgun your credit to 20-25 institutions and lower your credit score tremendously. Which has happened to me at the past at Larry Hill Ford!
excellent car buying experience - LOVE OUR RED DENALI
we were looking to purchase a late model nice all wheel drive suv with low miles and found just what we were looking for at cadillac of knoxville. our sales person Michael Petsuck was just the best! Michael answered all our questions without hesitation didn't try to hide anything and didn't try to sell us something that we didn't want so if you are looking to buy a car go to cadillac of knoxville and ask for Michael and you will not be disappointed. Jennifer Collins took care of all the paperwork and she was super nice and did a great job also
great service - CrazyCatLady101
Best car buying experience. My salesman was outstanding. She made my experience well worth it. I highly recommend her to all my family and friends.
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
ESTIMATE - Rediron
Freindly clean fast. They were good about explaining what’s good or bad. My only issue is that when there’s work to be done on your vehicles ??. They need to PRINT THE ESTIMATE out by computer ?? NOT A HAND written paper on back of something else. A complete break down of what work.... parts... charges will be done
Love Lucas - Just a guy from Van Nuys California
I have been doing business with Lucas since 1991 with with Randy as my salesperson. Just bought a 2017 Malibu hybrid and love it. Thank you
Terrible experience. Non professional. - Ronnie2018
After shopping for a vehicle for a week, I was assured my 160 mile trip to Serra GMC would be worthwhile. Man was I fooled.
I've negotiated million dollar deals with a fortune 500 company. During my career (29yrs) when two parties are really into the deal and fully prepared to discuss the final details you DO NOT go back to day one and start over. SERRA GMC did exactly this non professional strategy. This was not only frustrating but time consuming and prevents serious discussion from taking place.
I have negotiated nearly 20 new vehicles in my life and SERRA GMC of Jackson, TN has the worst management of all my experiences. When I presented my shopping numbers to an experienced salesman, his reaction was that I may be fabricating the real numbers. Furthermore when stating my credit score of over 800, he said "I've heard that and after working with a customer for three hours he had a 500 credit score". My response, go check it!
That's how I was treated and let management team know how upset I was when I stormed out. Never will I return to GMC SERRA of Jackson, TN.
STAY AWAY and save yourself frustration. You can thank me later.
Judd is a dud - dsteele95
Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.
Excellent, after a slow start - jcurler
I had a difficult time getting my salesman to respond quickly. I approached management and I was immediately impressed with their responsiveness, patience, and attitude. I like my dealer to be honest with high integrity. I think I found that in the people at Bud Davis Cadillac. Thank you Justin, Bobby, Keith, and Jon for a great experience!
Incompetent service staff - Kyle6487
Wouldn't let them touch my bicycle let alone my 30000 plus Subaru their staff isn't Subaru certified they poured over a gallon of oil in my engine compartment and sent my wife away for.the car to start smoking and almost catch fire, any cleanup efforts were less than that of a toddler
Stan McNabb Chevrolet Buick GMC Cadillac