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We only stopped to look and found what we had wanted in a... - linda66kilgore
We only stopped to look and found what we had wanted in a used car! Thank you for having what we wanted and having a great experience buying it.
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Great service from the staff at this dealership.Mr.... - brendacrismon
Great service from the staff at this dealership.
Mr. Danarius Toliver, my first contact salesman, was patient, helpful and understanding to the end of the transaction.
Mr. James Bugg was also great and helpful.
The manager, Mr. Lawrence Madison, was helpful and professional.
Thanks for a Great Experience!!
We received great service from John while we were there... - 2018 Camaro
We received great service from John while we were there to purchase our car. I would recommend his service to anyone! We had emailed/texted ahead. He was outside waiting to greet us when we arrived and with us every step of the way.
I just wanted to say a big thank you to a great... - tina lowery
I just wanted to say a big thank you to a great salesperson at Integrity Automotive Group her name is Bridget. She wasn’t pushy or trying to pressure us in anyway on purchasing a vehicle. She explained everything to our son about his new Encore and he was very happy when he left the dealership. So if anyone is looking for a new vehicle look Bridget up at Integrity and she will get you a great deal.
Service with a smile.It made me feel better when I heard... - Susan
Service with a smile.
It made me feel better when I heard Dewayne's voice telling me they would get to my truck asap.
I've never had a relationship with a Dealership before this.
Dewayne is always professional and polite.
I purchased a new Buick Lacrosse in 2017. I could not be... - Lawyer Logan
I purchased a new Buick Lacrosse in 2017. I could not be more pleased with the introduction to the new technologies which this vehicle had. The salesperson took valuable time demonstrating each aspect of what was available. he pointed out the portions of the manual which I should review if I wished. Better yet he took a piece of paper and recorded my passwords for me and wrote some simple steps to follow. This piece of paper stay with my manual and saves time if I do not recall something. My wife purchased another vehicle and the rapid run through of the the tech features was not helpful. Patience in instruction means so very much to the new car owner. The Service Department has been so kind and discussed every possible need and future need for service.
Car listed one price on website and 1,000 more on the lot. - Weezy
The salesman was courteous but I was told I was getting a discount of $2500.00 off a car when it was actually $1500.00. The salesman let us believe he was giving us more of a discount than he was. He only admitted it when confronted with what the car was listed for on the website. Ironically the same salesman said he was somewhat offended that I said something he felt indicated maybe I didn’t trust him and we ended up having a serious discussion about that. Once we had decided we wanted the car we purchased it anyway the next day. I like honesty when dealing with a salesman. It is what it is and the TRUTH MATTERS! The website listing and the lot price should match. That way when the salesman is telling you he is giving you a certain discount, there is no confusion with the two listing prices. That way you don’t have to question why your discount was taken from the price on the actual car on the lot as opposed to the lower listing on the website. On the positive side Kenny R. was very courteous and excellent to work with and Brian was excellent with demonstrating the operation of the car and was very courteous to us.
Great dealership and friendly staff got exactly what we... - Mark
Great dealership and friendly staff got exactly what we wanted at a great price.Jay Hall excellent an knowledgeable of the vehicles we looked at. Jay helped us pick the right truck.
Outstanding in every way. - Saab driver
My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.
I had a wonderful experience with Johnny Farrar at James... - sgrooney91
I had a wonderful experience with Johnny Farrar at James Corlew Chevrolet. I recently purchased a 2021 Blazer with my fiancé. Johnny was patient and knowledgeable, he answered all of our questions. He even stayed after hours for us! We can’t recommend him enough, if we purchase any other vehicles Johnny will be the first person we call. Thank you Johnny!!!
Always very nice to do business until I needed service... - trmartin1147
Always very nice to do business until I needed service department on brand new vehicle. Service adviser, Danny Palazza, is evidently to important to return calls about service on vehicle to a long time customer of theirs!!
Bait & Switch Scam - Ripped off
Champion sent me multiple flyers promising a deal on an oil change and tire rotation and safety inspection at a certain price but when I went in to get it done the price was different because they add on bogus charges for shop supplies and such when they're done. What a racket.
I have bought two brand new Chevy pickups from them but I won't be buying anymore vehicles there and I certainly won't be falling for anymore of their service scams either, I can guarantee you that.
Appointment was at 10:30, for oil change. Still here at... - Pjbarber07
Appointment was at 10:30, for oil change. Still here at 2:30, hadn’t heard from anyone. VERY VERY DISAPPOINTED in this new staff and administration. Won’t recommend to anyone!!! -0 stars
Stay away!! Lies is the reason. I went to buy a truck... - joseph.quinn77
Stay away!! Lies is the reason. I went to buy a truck here and the sales person pulled a bait and switch. They told us the price was mid 20s and when we got to the paper work the price jumped to 32,000. I told them my income and they doubled it on paper. They where going to set us up for failure!!!
THE EASIEST CAR DEAL I HAVE EVER MADE! - JS Nashville
I have a strong phobia about buying a car. After years upon years of watching and hearing about my father's deals and dealings with car salesman, I have always had this sense that no matter what or where I would go buy - I would always have that little voice in the back of my head telling me I could have done better. One Saturday morning in December, I woke up and said to myself... "I'm buying a car today." I went to an Audi dealership, where the salesperson approached me with ambivalence at best. The approach was so annoying I left and was about to head home, my history with car dealers reaffirmed. On a whim, I decided to go see the new Cadillac XT5 that I had seen so much about. I called ahead and the sales manager connected me with Gerry Vermillion, who was waiting for me when I arrived. I immediately liked Gerry and his attentive yet casual way of doing business. He allowed me to navigate my way up through the inventory and really listened to what I was looking for - pivoting as we went along . On the test drive, he let the car do the talking and we just simply took a nice ride. I loved the car - although didn't want to show it.... When it came to making a deal, it was not a grind... or a game... it was a conversation. Gerry and the entire team made me feel like both sides of the transaction were happy by the end - and I must agree. The deal was done and easy and I drove home that night ecstatic. The follow up has been solid - not too much - just letting me know they are there if I need them. As someone who hated the car buying process... couldn't be more happy with the XT5 and couldn't recommend Andrew's Cadillac any higher.
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
Judd is a dud - dsteele95
Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.
GMC Canyon - AMDykes77
Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.
David Adams - gwaresr01
After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle.
Gatt & Cynthia Ware
Stan McNabb Chevrolet Cadillac of Columbia
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