Excellent service! - AIKENMA
Worked me really got in without an appt for oil change and service! Quick work and left driver area clean. Very easy in and out.
Top Reviewed Specialists At This Dealership
Internet Sales Professional
Chevy Equinox - Kristopher L. Waggoner
Employees did a wonderful job informing me about the vehicle and getting financing. I would absolutely recommend anyone buy a new vehicle from this dealership.
Internet Sales Manager
Sales and Leasing Consultant
Sales & Leasing
Good friendly service and nice cars! - Mesmoak01
Came in not planning to buy today and leaving with the car we had in mind. Brandon was super nice and did a great job converting us to a sale.
Worth the drive! - Amanda9754
We found this dealership online and drove from about an hour and a half away to look at a vehicle. Our experience here was the best I’ve ever had from a dealership. The salesman helped us every step of the way and the sales manager did everything he could to accommodate us. We highly recommend this dealership!!!
Brand new - Heather Chase
Purchased a brand new escalade..love it!! The car is absolutely beautiful and runs perfect!! Couldn't be happier!! Joey has been amazing and took great care of me!!
Outstanding customer service - Bc52
Charlotte and the team go the extra mile to ensure its done right and only what needs to be done is serviced. You can trust charlotte and her team. Always do an excellent job for me!
No complaints - Shev
My sales guy didn't waste my time and acted exactly like I would expect. I'd go back to him if I was interested in another vehicle.
Good but expected better - EID
Service department is second to none. Availability of collision center adjusters is questionable. Don’t expect them to answer your calls or call you back after leaving several messages. Otherwise reputable dealership
David Adams - gwaresr01
After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle.
Gatt & Cynthia Ware
Denali - Denali
Great buying experience,5 Star Dealer,Have bought several Vehicles from integerty Buick,Cadillac,Gmc,have always had a great experience,wouldn’t think of going any where else to pirchas or service
stranded in cleveland - debfin414
driving back to michigan and our car overheated on 75 pulled onto first exit which was cleveland. it was 4:00 am. after waiting a few hours in our car we called and talked to Steve (he even answered the phone 15 minutes before the opened). He arranged a tow truck to pick us up that took us to the dealership. within a couple of hours we were back on the road. Thank You Steven!
Excellent - troy
Danny Spradlin was excellent to work with. He went out of his way to make sure I got the Cadillac I was looking for, while also being very patient. I would recommend Danny any day
Body shop - tmontgomery73
The experience that everyone displayed was outstanding, they eased the pain of someone hitting my truck. It wasn’t the first time and I am sure that it wouldn’t be the last, but be clear I will not take my vehicle anywhere else.
Disappointed in loaner car policy. - Wiseguy
I had a warranty issue with my 2014 Chevrolet Traverse. When I dropped it off the job was going to take more than an hour. I was told they do not do loaner vehicles.
ESTIMATE - Rediron
Freindly clean fast. They were good about explaining what’s good or bad. My only issue is that when there’s work to be done on your vehicles ??. They need to PRINT THE ESTIMATE out by computer ?? NOT A HAND written paper on back of something else. A complete break down of what work.... parts... charges will be done
Love Lucas - Just a guy from Van Nuys California
I have been doing business with Lucas since 1991 with with Randy as my salesperson. Just bought a 2017 Malibu hybrid and love it. Thank you
Not satisfied! - Jackkay
I took my car in for rear axel recall. Later I start to hear this scrubbing from rear. Took it back they was going to charge 150.00 to tell me what they screwed up! No thanks Bud Davis!
Terrible experience. Non professional. - Ronnie2018
After shopping for a vehicle for a week, I was assured my 160 mile trip to Serra GMC would be worthwhile. Man was I fooled.
I've negotiated million dollar deals with a fortune 500 company. During my career (29yrs) when two parties are really into the deal and fully prepared to discuss the final details you DO NOT go back to day one and start over. SERRA GMC did exactly this non professional strategy. This was not only frustrating but time consuming and prevents serious discussion from taking place.
I have negotiated nearly 20 new vehicles in my life and SERRA GMC of Jackson, TN has the worst management of all my experiences. When I presented my shopping numbers to an experienced salesman, his reaction was that I may be fabricating the real numbers. Furthermore when stating my credit score of over 800, he said "I've heard that and after working with a customer for three hours he had a 500 credit score". My response, go check it!
That's how I was treated and let management team know how upset I was when I stormed out. Never will I return to GMC SERRA of Jackson, TN.
STAY AWAY and save yourself frustration. You can thank me later.
Judd is a dud - dsteele95
Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.
Incompetent service staff - Kyle6487
Wouldn't let them touch my bicycle let alone my 30000 plus Subaru their staff isn't Subaru certified they poured over a gallon of oil in my engine compartment and sent my wife away for.the car to start smoking and almost catch fire, any cleanup efforts were less than that of a toddler
Stan McNabb Chevrolet Buick GMC Cadillac
Chevrolet Buick GMC Cadillac of Murfreesboro