28 Texas Audi Dealers

I have dealt with numerous dealers in the DFW area for - tinadeb59

I have dealt with numerous dealers in the DFW area for car purchases and service and Audi Dallas has been my most trusted experience.

Ricardo, our service advisor, was very accommodating and - sherilynmercer

Ricardo, our service advisor, was very accommodating and helpful. Richard, our technician thoroughly explained the repair on our Audi Q5, and Richard, our technician, answered our questions upon pickup. I highly recommend Audi North Austin.

Because of Jorge amd Eliah dealership service department - cotuoro

Because of Jorge amd Eliah dealership service department is a delight. Jorge is always a delight, very knowledgeable, patient and listens to the customer. Thank you for a wonderful experience Jorge. Till my next service ❤️🤩

Excellent Stress free Courtesy Customer friendly - Valerie Veasley

Excellent Stress free Courtesy Customer friendly Accommodating Salesman very knowledgeable about Audi cars Salesman was very passionate about the company

Super helpful. - dilodovico

Super helpful. Random drop in and they jumped in to help find a great used car for my daughter.

Great service and salesmen . - 27karni27

Great service and salesmen .buying was a very pleasant and easy process ,paperwork and informative.

Excellent service oriented dealership; Mark, particularly - Susan

Excellent service oriented dealership; Mark, particularly went above and beyond to ensure my ride was taken care of timely and well. Love my Q5. Highly recommend from purchase to extended service

Great staff, customer service, and highly respectful and - Benunez153

Great staff, customer service, and highly respectful and communicative, would absolutely recommend Audi to everyone!

Pricing was competitive and reasonable, I had no issues - tstuck1317

Pricing was competitive and reasonable, I had no issues with timing. I made some calls to the dealership during the appointment and I was quickly to connected to my rep Anthony who was transparent and helpful.

Service customer service is under trained and rude. - zandorsmom

Service customer service is under trained and rude. Will take the extra time to go to round rock for service

Probably an ok dealership. - turner8482

Probably an ok dealership. I bought a vehicle back in March. It’s now April 29 and I still don’t have it. It’s been in the shop receiving repairs for items that should never have been overlooked by the so called quality inspection each vehicle goes through. I am driving a loaner car but I want the vehicle I purchased

Staff was friendly informed and very helpful. - amikemont

Staff was friendly informed and very helpful. I enjoyed that they were not pushy and willing to help make the experience enjoyable.

Zero integrity. - benryan07+dealerrater

Zero integrity. Zero accountability. Avoid at all costs. I arranged to fly in from out of state to purchase a car from this dealership. The deal was worked out, flights were booked, and the dealership itself had even arranged a ride for me from the airport. Everything was set. Then, two days before my trip, I received a one-line email from the salesman I'd been working with: "The Audi Q7 you where interested just sold." That's it. No phone call. No apology. No acknowledgment that I had spent money on flights and rearranged my schedule based on our agreement. Not even an offer to make it right — no alternative vehicles, no reimbursement for travel costs, nothing. Just a single throwaway sentence with a typo. This dealership had no problem rolling out the red carpet when they thought they were closing a sale — arranging airport pickups and all — but the moment someone else waved cash in their face, I ceased to exist. They will gladly waste your time, your money, and your trust if a better offer walks through the door. If you're considering buying from here, especially from out of state, think twice. A dealership that treats customers like this doesn't deserve your business.

I can't say enough about how incredible my experience - mcoleman

I can't say enough about how incredible my experience with Rene at Audi San Juan has been! From the moment I began the process of purchasing my Audi Q8 e-tron out of state, Rene went above and beyond to ensure everything went smoothly. His communication was prompt, informative, and he took the time to address all of my questions, making a long-distance purchase feel seamless. But what really blew me away was how he continued to offer exceptional service even after the sale. After the paperwork was signed and the vehicle delivered, Rene stayed in touch, offering help with any questions and ensuring I was fully satisfied with my vehicle. It's rare to find someone who genuinely cares about their customers like Rene does. I’ve dealt with plenty of salespeople, but I’ve never encountered someone so dedicated and helpful. If you’re in the market for a vehicle, you need to reach out to Rene Gomez at Audi San Juan—he’s truly in a league of his own when it comes to customer service. Thank you, Rene, for everything! You’ve made me a lifelong Audi customer!

I was very close to finalizing a purchase with this - pinkbarb

I was very close to finalizing a purchase with this dealership and had already involved my bank, provided my credit information, and was fully prepared to move forward. The experience took a very disappointing turn when i asked General Manager Chris Diaz if they would be willing to meet me halfway on approximately $8,000 in add-on charges. Within 10 minutes of asking that question, I was told the vehicle had suddenly been "sold". What makes this especially concerning is that at no point prior to that moment was i ever informed that there was another interested buyer, that there was urgency, or that I needed to place a deposit to secure the vehicle. There was no indication whatsoever that the vehicle was at risk of being sold. The timing of being told the vehicle was sold immediately after questioning the add-ons felt extremely questionable and unprofessional. Additionally, I was initially told that I could not finance through my own bank, which is not typical and raised concerns from the beginning. I would have expected a much higher of professionalism ... especially from a General Manager at an Audi dealership. When I previously purchased my Audi from an Audi dealership in Atlanta, the experience was completely different. I felt valued as a customer, and the process was transparent and respectful. This experience, unfortunately, was the opposite. I was a serious buyer , ready to move forward, and instead felt dismissed the moment I asked reasonable questions. I would strongly encourage others to ask detailed questions upfront and proceed with caution, especially when dealing with Mr. Diaz.

I leased a vehicle from ANH/Sewell and the lease - CBrunson100

I leased a vehicle from ANH/Sewell and the lease experience was fast and precise. Today (15 months later +/-) I visited for maintenance and was even more impressed. I had a noon appointment and ‘my’ service advisor met me at the covered service reception area at noon, sharp. I had called yesterday with a recall notice and he said ‘can you bring it in tomorrow? Will you need a loaner or can you hang around for an hour?’ Wow. I’m amazed because other dealers are making appointments for a week to ten days. Andrew was terrific. ‘Do you have time for us to wash the car?’ I’m blown away. I’ve been driving ‘prestige’ German vehicles for 20 years and never been treated this well. Very courteous (and seemingly genuine) and while I think a buyer of BMWs/Audis/Benzes could/should expect better service than a Nissan customer (no offense), the reception and service and treatment I received at ANH/Sewell was waaaaay better than anywhere I have ever been before.

Best car buying experience EVER! - Sabine

Best car buying experience EVER! In to look around, and two hours later the owner of an awesome car! Robert was great to work with. Very attentive. I got exactly what I wanted. Can’t wait to experience all the perks that come with purchasing at Sewell.

I wish I had read the reviews before going here. I guess... - mari0605

I wish I had read the reviews before going here. I guess since I was buying a used vehicle they thought I was a waste of time. At first the sales person Hector was nice but as soon as he closed the deal with me he was a totally different person; arrogant and rude. I got a call 2 weeks later to ask how the car was so I told him that the vehicles inspection sticker was expired 03-10 bought the car in May (that sticker should have been taken care of before they let me drive off in it); he said he was going to talk to the manager and NEVER called me back. I took care of that myself. They need customers to make money so I DO NOT understand why they lack customer service. Used or new its a sale, right!? I WILL NOT recommend anyone to them. Not nice!

After months of diligent research for my new business - james

After months of diligent research for my new business venture, I found myself searching for a practical yet capable SUV. Despite my longstanding preference for Audi, I was determined to explore other options. However, fate intervened when I stumbled upon a 2022 Audi SQ7 at Audi McKinney. Intrigued, I reached out and connected with Jamie, a sales professional whose expertise and personalized approach immediately impressed me. With years of experience in sales, I've developed a keen eye for evaluating customer service. Jamie's dedication to understanding my needs and providing a seamless buying experience far exceeded my expectations. From the initial consultation to the final delivery, Jamie's patience and knowledge were invaluable. Even as I hesitated between the SQ7 and other models, she remained supportive and understanding. Ultimately, the SQ7's versatility and Jamie's exceptional service convinced me to make the purchase. To make the process even more convenient, Jamie graciously delivered the vehicle to me in Austin, Texas. Her commitment to ensuring a smooth and hassle-free transaction was truly commendable. Moving forward, I will undoubtedly choose Sewell dealerships for all my future automotive needs. The personalized experience I received from Jamie at Audi McKinney sets a new standard for customer service. In today's competitive market, businesses must prioritize creating lasting relationships with their customers. Jamie's approach is a prime example of how to excel in this regard.