68 Texas Kia Dealers

Jerry is your go to sales man ! - Brookie

Jerry is your go to sales man !! Will make sure you get a good deal & walk out satisfied.

I've had many dealings with the service department and - rfroerer4

I've had many dealings with the service department and will say they have worked hard for me to get the work done on time and explained everything that I needed to do to maintain the warranty. They worked beyond the call of duty to get my repairs completed. Frank Tadora was attentive and kept me informed of all progress. I felt comfortable in all my dealings with them and felt they were very honest. I'd highly recommend them for any service.

Staff was awesome. - pajohnson68

Staff was awesome. Acknowledged me from time walked through door to buying of my vehicle.

I am 84 years old and Hyundai of Leander Service has - jimsparks

I am 84 years old and Hyundai of Leander Service has been, without question, the best dealership I have ever had the pleasure of doing business with. I especially want to thank Mr. Victor Cabrera, the service manager, MS. Micah Faurie, the Servicer Administrative Assistant, and especially Mr. Houston Johnston, my Service Advisor. Every contact has been outstanding and they have exceeded my expectations. Jim Sparks Major, USAF (Retired)

Carmax Lubbock offers excellent communication, fast - Christopher Lee

Carmax Lubbock offers excellent communication, fast processing, and friendly customer service, making the car buying experience smooth and professional.

Everyone was very nice. - Becky

Everyone was very nice. I liked Luis first let us test drive by ourselves.. Then I think her name was Ashley finished our paperwork. Izzy at sales made it super easy and explained everything to us

New to Austin, and being 76 years old, I used GPS, which - sereia

New to Austin, and being 76 years old, I used GPS, which directed me to the Main Customer Gate entrance of the Dealership. I arrived for my scheduled 7:15AM appointment at 6:45AM, only to find out from a lady who was standing on the other side of the closed gate, waiting for an Uber to take her to work, that the Main Customer Entrance Gate stays locked until 8AM and I would have to drive around to enter the dealership from the side road, which she had to do to drop off her vehicle and be able to get to work on time... Pitch dark outside, it was dangerous and impossible for me to back out on a one way street! The dealership has changed Management and has done a great job updating the EXTERIOR, with the new Kia Log, and a new coffee machine for customers and staff...., but it begs the question why the dealership/keeps such a large inventory of used and new vehicle on such a small lot/piece of property, which is like "junk yard" and a race track when trying to get into the service area from the Customer Main Entrance gate or trying to get out after service is completed! The inside of the Service area, just outside the Service Managers & Advisors offices is junky with boxes and equipment... My Rating is only for the Service Center and the Service Advisor Ashley Martinez, the only woman in the Service Department who is intelligent, with great customer skills and a pleasure to work with. She has been with the dealership 2 years - why is her name not listed below??

Buyer beware. - LucasT

Buyer beware. I love my Kia. I wish I could say the same about the experience of buying it from here. Here is a bit of advice: When you say "no add-ons," read every line of the paperwork they put in front of you. I found dealership products included in the initial paperwork despite making my wishes clear. When you're told "zero down," check exactly how that number was reached and which rebates or incentives are being applied. If your new vehicle is being transferred from another dealership, ask beforehand whether it will be transported or driven. Better yet, ask for documentation of the mileage before and after the transfer. Mine was driven nearly 300 miles from Amarillo to San Angelo without that being disclosed to me beforehand. Most importantly, check the physical odometer against the Odometer Disclosure Statement before signing. My executed disclosure stated 15 miles. The dealership later confirmed the vehicle had approximately 332 miles when I took possession. I served this country for over a decade. I don't expect special treatment because of that. I do expect transparency and accuracy when I'm signing a major financial contract. Love the Kia. The buying experience is another story.

I was sold a maintenance plan after clearly stating I - Mrs.Shena.Williams

I was sold a maintenance plan after clearly stating I wouldn’t be in El Paso long. I was told it wouldn’t be an issue. Since moving, I’ve called almost daily trying to cancel — no help. Nick keeps taking my number and promising a callback that never happens. I only left my first review because they offered free gas — now I regret it. This has truly been the worst experience ever. I was even hung up on today by NICK, so unprofessional.

Angel and Ben were both extremely helpful and made my - robertconqueso

Angel and Ben were both extremely helpful and made my first Kia purchase effortless. Thank you guys!

Friendly service. - charles.sakugawa

Friendly service. The lack of junk fees and charges make the buying experience a lot less stressful in terms of negotiation. Steven Salazar was amazing and friendly. I didnt feel like I was just another deal to him. Great experience!

Oh, the sales part went well enough. - Bujafour

Oh, the sales part went well enough. They were supposed to pay off my trade in. Papers signed 7/16 but then I received a phone call from my trade in’s finance company telling me they hadn’t received payment. Per Parkway, they sent the payment to an incorrect PO Box but never bothered to let me know the payment was returned. I now have a mess with the trade-in’s finance dept., as they say Parkway’s payment was late and therefore I owe another month payment plus late charges, for a car I no longer own. Aside from the $, my credit report will now reflect a late payment. To this Parkway’s representative, Hervey, responded that he was “sorry.” I”m also sorry. Sorry I didn’t do better diligence in researching Parkway’s reputation and representatives.

I would like to describe my car buying experience from - madison

I would like to describe my car buying experience from start to finish. I was buying my first ever new car. Me and my husband went in to browse. Our dealer was Jerome. We told him we had a large family and needed a 7-seater car. He showed us a couple and after deciding we liked the Sorento, he should us some of those. He told us that it had 7 seats. (I know I should have checked, but also why would I doubt that.) It also had screens and we were told they could screen mirror and our kids could watch shows in the back. We bought the car. When we got home and loaded up the kids, they told us there were only 6 seats and our family wouldn't fit. Bummer but still loved the car and we made it work by taking 2 cars everywhere. We fought and fought and fought to get the screens to work. Hours of youtube and chat GPT and asking friends who had a Kia. I called Kia and they said it was a service issue. Service said it was a sales issue. I called again and they told me to leave my car for the day and service would take a look. After having my car up there for an entire day, I went to pick it up after work. When I arrived the service guy (Noel) said, let's look in the back. I got in the back and turned on the screens and he said, "Ok what is it doing? I was like, "You had my car all day!! Did you not even turn it on?" I then proceeded to update it myself, in front of them, for 25 minutes. Then we tried again, still no luck. He then said, "why don't you google it or ask a friend?" I JUST BOUGHT A BRAND NEW CAR!!! You are the service department. I went home and called the manager the next day. The service manager got us in the next day. Again, had my car an entire day. They weren't able to figure it out and so they had to open a techline case on it. It had been there for 3 days with still no answer. I complained about not having a car for almost a week now, being lied to about the amount of seats, and now being passed around when I bought a brand new off the lot car. I was then passed to the sales manager. I explained what was going on and he said he wanted to make this right, "How about we get you into what you want. Something that has the right amount of seats and screens that work." I bought the lie and we traded out the Sorento for a Telluride. I was told it has all the same features. It did not. It does not have wireless apple car play. It did not have the sensors. It did not have the full sun roof. I drove it over the weekend and it kept saying that we needed to update with a USB. So, I took it back today to be detailed (they hadn't done that yet since we bought it) and updated manually. Again, I was without a car all day. I picked it up at 6 and it was still dirty. They washed the outside... and the dealer (Israel) said, "oh they said everything was updated already so you should be fine. So they didn't need to update anything." I pulled up the update and it had still not been ran. I have been lied to, jerked around, spent more on the car than we wanted and I am fed up. I will never go to the Kia lot here again. BUYER BEWARE!

I have been very satisfied every time I've taken my car - MIKER3591

I have been very satisfied every time I've taken my car in for service. Everyone there is very friendly and helpful.

We’ll start with the good. - mwintxk

We’ll start with the good. Denise Epps was amazing. She was helpful, kind, respectful, and worked hard for me. The not so good. The men (Travis Jones was one) in the finance department tried bullying me into a higher payment for a vehicle than I was comfortable with. Then, had the audacity to ask who was paying for the car - me or my husband- and why my husband wouldn’t let me buy it. They asked why my husband wouldn’t give me X amount of money a month to pay for a car. How rude and disrespectful. They would have never asked a man that. Moreover, they marked up the value of a used vehicle and claimed it was priced below market value. They had the vehicle listed on the website as a higher trim level, but the purchase agreement and VIN was for a lower trim level. When I sent a screenshot of the market value (JD Power) for the actual year/model/trim/mileage, they acted like I was stupid and didn’t know what I was talking about. There are dealerships that don’t treat women like they are incompetent, just not this one. I was able to purchase a used vehicle from a different dealership and had a wonderful experience. I will never go back to Classic Kia and recommend you don’t either.

The dealership had great, helpful staff and gave more - Nathan

The dealership had great, helpful staff and gave more than a fair deal to me! Robert was my sales man and he walked me through all of the details and features the car I picked had to offer!

Came for headlight issue as it was a bulb out, they... - Sue2459

Came for headlight issue as it was a bulb out, they replaced as they vacuumed out my car, was a good day with no issues, thankyou

Highly recommend this dealership. - peggylewis_56

Highly recommend this dealership. Be sure you ask for Deadra Skinner as you car dealer. I found her to be honest, trustworthy, and willing to go above and beyond to satisfy you. I went in wanting a car that was out of stock and just so happens her daughter had the same type I wanted. So she let me drive her daughter’s car! She helped me get mine ordered and was good to communicate with me on all details. I’ve enjoyed my car and will always use Deadra and refer others to her!

If 0 stars was an option, I would give them a zero! - rrwadejr

If 0 stars was an option, I would give them a zero! Was told that my service was to be covered under the 100,000 mile power train warranty, so I dropped my daughters car off for a VERY common known issue with this make. The repair ended up being $3000.00. The day after we took it in, I was notified that the vehicle was no longer under warranty. Since we weren't the original owners, the warranty stopped at 60,000 miles. The car had 60,230 miles at the time we dropped it off. I opened a case with KIA and the claim was denied. Kia customer service told me that it was a joint decision between the dealership and Kia. I escalated this to Jim Wadzinski(with Community), who told me that their hands were tied, but in the same conversation a few minutes later he said that if I had bought the car from their dealership, there might be something they could have done. How did we get from it's out of their hands to we could have done something if I'd bought the car from them...Very dishonest and will not be doing business with any of their stores in the future (service or new car purchases). They have a very bad reputation and it doesn't seem that they are working very hard to improve it. Beware of this place!

I am very grateful as I write this review. - rickjudson

I am very grateful as I write this review. My husband and I were on our way from AZ to TX. My son-in-law had died that morning and we had to get there as quickly as possible. Unfortunately, our car broke down. We called the other Kia dealer in town and they could not see the car for 3 more days no matter the circumstances. So we called Casa. They said to bring the car in and they would look at it. We had the car towed there. They fit it into their schedule. We had to wait a few hours in their waiting room, and the whole time we were there, Hector Campa, our service advisor, made us aware of the process and checked on us to be sure we were okay. He went above and beyond to help us. It was getting near the end of the day and mechanic Adrian Fonseca did everything he could to complete the job before they closed. Sure enough, it was completed and we were on our way to be with my daughter and family during this awful time. We will always be grateful to Hector and Adrian. If you want a company that truly cares about people, this is the place to go.

This review is to sincerely warn anyone considering - rgoodhue

This review is to sincerely warn anyone considering purchasing a vehicle from this dealership. My experience has proven that their "Certified Pre-Owned (CPO)" guarantees are completely invalid, and their sales team relies on empty promises to close deals. Two massive red flags based on my experience: 1) Incomplete CPO Inspection: I purchased a Certified Pre-Owned vehicle that supposedly underwent the 150+ point inspection, but after taking the car home, it became apparent that some inspection items were never actually completed—particularly item #70, which requires verifying both keys. They signed off on this standard without actually providing the second key. They are selling cars under the guise of CPO standards without actually doing the work. 2) Three Years of Broken Promises: During the sale, my salesperson, Rachel, explicitly promised me a spare key. Over the course of several months post-purchase, I followed up repeatedly with multiple sales representatives and was even told a manager would handle my situation directly. Every single time, the staff gave me verbal assurances that they would "get it taken care of." It has now been three years, and absolutely nothing has been done. A spare key is a significant expense, and the staff's repeated commitments were clearly just empty commitments to string me along until I went away. If you expect honesty, transparency, and a dealership that stands behind its word and its guarantees, go somewhere else. Their follow-through is nonexistent, and their word cannot be trusted.

Amazing Staff , great sales people and friendly. - Kasey Blizzard

Amazing Staff , great sales people and friendly. Definitely recommend 100% for a good experience in purchasing a vehicle. Miguel Z is the best in pre-owned cars.

DO NOT SHOP at this location. - Mikebib

DO NOT SHOP at this location. They consistently use classic bait-and-switch tactics to lure in customers. Here’s what happens: They’ll advertise a vehicle at an attractive price to get your attention. But when you call to ask about it, you’re told it’s “in service” and conveniently unavailable. After repeated follow-ups, they eventually claim the car is ready—but now the story changes. Suddenly, the mileage is dramatically higher than originally listed, and they’ve tacked on mandatory add-ons that inflate the price by thousands of dollars (often around $4,000 more). Even then, when you go to the dealership to actually see the car, it’s still “not available.” This isn’t just an isolated incident—it’s a deliberate business practice designed to mislead customers, waste your time, and pressure you into spending more than you intended. Save yourself the headache and take your business elsewhere.

Do yourself a favor and stay far away from the finance - pricejordan41

Do yourself a favor and stay far away from the finance and management team at University Kia Waco, especially Finance Manager Brandon Burnell and New Car Director Tanner Connot. I bought a new 2027 Kia Telluride Hybrid X-Line SX-Prestige AWD here. My sales rep, Tony, did a great job and gave a very thorough presentation of the car, and he was the only positive part of the experience. Everything went downhill the second I stepped into the finance office. I specifically asked only for GAP coverage and a direct Kia extended warranty, not third-party plans. I did my research pre-visit and knew it should have been around 2k for a 100k miles/10yr service contract. While negotiating the sale, I was told my payment was right on target with my requested amount, including the two contracts. Instead, I found there was a large jump in my monthly payment when I got to the finance office. It was presented to me as the bank coming back with a higher interest rate, rather than four separate third-party add-on plans being packed into my loan. When I asked for details in person, Brandon barely flashed the iPad screen at me and acted like me asking questions was a problem. Turns out, he got me for a 6 yr/100k plan for $4.5k (on a car that already comes with a 5 yr/60k basic and 10 yr/100k powertrain warranty from Kia), plus three other plans I never asked for. It's laughable! I also wasn't given paper copies of my documents when I left, or even offered printed copies. Brandon promised to email all of my paperwork that day, but he only sent the bank loan contract and left out all of the warranty agreements. When I emailed him asking a basic question about where the coverage could be used and how to get copies of the full agreements, he replied to me in all caps, tried to make excuses when I called him out for being rude, and sent an email with nothing attached before eventually sending the documents over after I had to ask multiple times. Once I understood and was able to fully read the finance docs, I immediately sent written notice cancelling the third-party add-on plans well within the 30-day window. New Car Director, Tanner, falsely gave me the runaround and told me I had to come into the dealership in person to cancel. When I pointed out that neither the contract nor Texas law requires an in-person visit, he pivoted to claiming in writing that he refused to process the cancellations until he verified my miles. Even after I sent a photo of my odometer, they kept stalling until I contacted the warranty company directly and escalated to the General Manager, Ty Bullard, who finally admitted in writing that an in-person visit is NOT required to cancel. On top of the finance experience, their service department lazily "denied" a cosmetic factory warranty issue on my brand-new Telluride without even properly investigating it, forcing me to call Kia Corporate myself, who approved and covered it. Once they have your money, you are nothing to this dealership. I will happily drive an hour out of my way to another Kia dealer for service before I ever let University Kia Waco touch my vehicle again. If you do decide to buy here, ask for Tony on the sales floor, demand printed copies of every single page before you sign anything in finance, and double-check your loan breakdown so they don't pack thousands of dollars of unwanted add-ons into your payment.

Excellent customer service. - Calimlimdavis

Excellent customer service. Randy and Robin understood what I wanted, respected my time and gave me what I wanted. Would highly recommend them.

Dealer made the process easy and painless. - AG

Dealer made the process easy and painless. Never made me feel pressured into purchasing a vehicle. Finance was simple and quick! Wasn't perfect but was happy with my purchase.

Just bought my Kia Seltos 2021 and i am very satisfied... - gracie

Just bought my Kia Seltos 2021 and i am very satisfied with the help from our sales consoultant Daniel Vallejos. Would recommend coming here for new vehicles.

Do yourself a favor and stay far away from the finance - pricejordan41

Do yourself a favor and stay far away from the finance and management team at University Kia Waco, especially Finance Manager Brandon Burnell and New Car Director Tanner Connot. I bought a new 2027 Kia Telluride Hybrid X-Line SX-Prestige AWD here. My sales rep, Tony, did a great job and gave a very thorough presentation of the car, and he was the only positive part of the experience. Everything went downhill the second I stepped into the finance office. I specifically asked only for GAP coverage and a direct Kia extended warranty, not third-party plans. I did my research pre-visit and knew it should have been around 2k for a 100k miles/10yr service contract. While negotiating the sale, I was told my payment was right on target with my requested amount, including the two contracts. Instead, I found there was a large jump in my monthly payment when I got to the finance office. It was presented to me as the bank coming back with a higher interest rate, rather than four separate third-party add-on plans being packed into my loan. When I asked for details in person, Brandon barely flashed the iPad screen at me and acted like me asking questions was a problem. Turns out, he got me for a 6 yr/100k plan for $4.5k (on a car that already comes with a 5 yr/60k basic and 10 yr/100k powertrain warranty from Kia), plus three other plans I never asked for. It's laughable! I also wasn't given paper copies of my documents when I left, or even offered printed copies. Brandon promised to email all of my paperwork that day, but he only sent the bank loan contract and left out all of the warranty agreements. When I emailed him asking a basic question about where the coverage could be used and how to get copies of the full agreements, he replied to me in all caps, tried to make excuses when I called him out for being rude, and sent an email with nothing attached before eventually sending the documents over after I had to ask multiple times. Once I understood and was able to fully read the finance docs, I immediately sent written notice cancelling the third-party add-on plans well within the 30-day window. New Car Director, Tanner, falsely gave me the runaround and told me I had to come into the dealership in person to cancel. When I pointed out that neither the contract nor Texas law requires an in-person visit, he pivoted to claiming in writing that he refused to process the cancellations until he verified my miles. Even after I sent a photo of my odometer, they kept stalling until I contacted the warranty company directly and escalated to the General Manager, Ty Bullard, who finally admitted in writing that an in-person visit is NOT required to cancel. On top of the finance experience, their service department lazily "denied" a cosmetic factory warranty issue on my brand-new Telluride without even properly investigating it, forcing me to call Kia Corporate myself, who approved and covered it. Once they have your money, you are nothing to this dealership. I will happily drive an hour out of my way to another Kia dealer for service before I ever let University Kia Waco touch my vehicle again. If you do decide to buy here, ask for Tony on the sales floor, demand printed copies of every single page before you sign anything in finance, and double-check your loan breakdown so they don't pack thousands of dollars of unwanted add-ons into your payment.

It was ok not sure I got the best deal. - Natalie

It was ok not sure I got the best deal. Took a long time to close it

I bought a new Kia K4 from Kayla at World Car New - kelsihopkins1010

I bought a new Kia K4 from Kayla at World Car New Braunfels! She was so personable and made this a 100/10 experience. Super kind and easy to work with. Very thankful that I got to work with her. Plus this car is absolutely stunning. Finance man was cool too!