929 Virginia Used Car Dealers

Great experience. - Jim

Great experience. - Abraham’s communication by phone and video brought us in as we had just had a bad experience with another dealer. He worked the negotiation, prep and follow up. - Isaiah and Joshua as Isaiah mentored Joshua. on customer service and documentation. Product knowledge and customer service seemed natural. to Joshua and Isaiah. - Joseph , General Sales Manager and Finance were definitely calm, fair leaders. They made the purchase process work through their salesmen and customer interface. Plus the General Sales Manager understanding when I noted three things that would make me “feel”” good about the purchase. We as customers can be understanding and not demanding which allows a dealership that operated as I saw. The vehicle was just what we wanted and the couple of things agreed sealed the buy. Dealer focus on process including initial list of questions made sense especially as Isaiah calmly and professional noted reference the questions to start. He noted the list of questions allows the dealership to understand and respond to all customers. Thank you. Good job

Great dealership Quan was a fantastic salesman and they - Corey.karabin

Great dealership Quan was a fantastic salesman and they were very accommodating. The rest of the staff was fantastic as well.

I knew what I wanted when I came in. - Tim

I knew what I wanted when I came in. They had the best price around and made the process easy.

I’m 56 and have purchased quite a few cars over the - James Martin

I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars

I just bought a used car from Glen he really was a - billco_1

I just bought a used car from Glen he really was a pleasure to work with and the sales manager Tim was also very easy going without all the back and forth I originally expected. Thankfully these gentlemen at DACARS Volvo in Fairfax, VA were able to help me make what I believe could be one of the best car purchases.

The best financial Mr Vincent help me a lot hi is the - Zelayatomas

The best financial Mr Vincent help me a lot hi is the best! Thank you

I recently purchased a GX550 Overtrail+ from Pohanka - phdskip

I recently purchased a GX550 Overtrail+ from Pohanka Lexus. From the moment I initiated an online inquiry to stepping onto the lot, Matt Vasenko helped me with the buying process, which was seamless and enjoyable. His communication was efficient, and he always responded quickly to my questions. What really stood out to me, however, was Matt's personable and genuine nature. There was no pressure, just a thoughtful approach to helping me find the perfect vehicle for my needs. Moreover, I'd be remiss if I didn't give a shout-out to Sales Manager Kirk Schwartz! His transparency throughout the entire process was refreshing, and he went above and beyond to ensure I had all the information I needed to make an informed decision. It’s rare to find such a dedicated team that truly prioritizes the customer's experience. In addition to making sure to help a Veteran! This was, without a doubt, a remarkable car-buying experience. I highly recommend both Matt and Kirk to anyone looking for a professional, stress-free, and honest approach to purchasing a vehicle. Thank you, Team Pohanka! ~Skip P.

Noman made my car-buying experience smooth and - Danish

Noman made my car-buying experience smooth and stress-free. They were knowledgeable, patient, and truly listened to what I needed. I highly recommend [Name] if you're looking for a friendly and trustworthy salesperson!

We had the best experience with Moore Subaru. - MLewis

We had the best experience with Moore Subaru. Our salesperson, Keith Nelson, went above and beyond in finding us the perfect used car and ensuring everything was in working order. We will definitely be coming back for any future car-related needs!

Went to honey cars on 3/20 and my experience couldn’t - Kelsea

Went to honey cars on 3/20 and my experience couldn’t have been described as anything less than perfect! I worked with Daniel and he was phenomenal! Very on top of things and professional. About two weeks after my purchase, a light did pop up in my car (it was just a sensor going bad), I got ahold of Daniel and he very quickly got me an appointment with their service team. Highly recommend Honeycars and working with Daniel! Thank you again for a great car buying experience! :)

My son had the pleasure of working with Tiffany to buy - Kevin

My son had the pleasure of working with Tiffany to buy his first new car. The one he wanted wasn’t available for about a month, so he put down a deposit and waited. Unfortunately, while waiting, his current car started having issues, and he had to find something else quickly. He ended up needing to cancel his order and get his deposit back. Tiffany was incredibly understanding and kind throughout the whole process, even though it meant losing a sale. We really enjoyed working with her and getting to know her! In fact, we had such a great experience that we ended up chatting with her about a car for ourselves—and today, we made that purchase! Huge shout-out to Tiffany for making the entire process smooth, stress-free, and enjoyable. Highly recommend working with her!

i loved this dealer i had a grand experience those 3 - killjon66

i loved this dealer i had a grand experience those 3 coffees made the wait worth it

Continuing my previous review which was only Farhad and - Mohammad

Continuing my previous review which was only Farhad and his assistance, he is truly a five star guy. Unfortunately, with the other departments I had a very disappointing experience. I got ripped off, plain and simple. Dishonest, manipulative, and totally unprofessional. Avoid this place unless you enjoy throwing away money and being lied to.

Enjoyable experience and very well taken care of. - Pamcoan56

Enjoyable experience and very well taken care of. Maxxx was a great sales person. It was the small things he did that made it all worthwhile.

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Keith Wyatt goes above and beyond to take care of his - Tammy V

Keith Wyatt goes above and beyond to take care of his customers. Ask for him!

Salesman was very knowledgeable, professional and - Spiderbaba

Salesman was very knowledgeable, professional and helpful. A delight to do business with. Will recommend to friends and acquaintances.

Great staff and service. - JTV

Great staff and service. Alex, in particular, was very responsive and accommodating. Plan to return again.

My son needed a car immediately (he had hit a bear near - jsaur002

My son needed a car immediately (he had hit a bear near Roanoke with his 2013 Yaris, and the airbags deployed...), so we went down to the dealership and spoke with Chandler Price on a Saturday afternoon. We wanted a Corolla hatchback, white, new. He was able to find one, and get deliver it to us Sunday afternoon! Very pleased, and very thankful!

My automobile was serviced on February 16th, 2024, for an - Manny

My automobile was serviced on February 16th, 2024, for an oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated professionalism, transparency, and honesty. Rarely do I feel at ease while visiting a dealership, as I usually sense someone attempting to use or take advantage of me. Thank you, Charlie, for your support and assistance!

I mistakenly left a review last week slamming their - willsonwr

I mistakenly left a review last week slamming their responsiveness with One star. Turns I was using the wrong emails to contact them. Ig nore that post.

Now let me began with this has been a rough few months - latoyaharvey444

Now let me began with this has been a rough few months but it was all worth the time and patience I'm amazed at how the team got together and got me into a new vehicle so soon and with nothing changing and me not taking a loss thanks to Christopher Williams auto sales manager Ron Carter sales rep and Mike Zaremba finance manager here at Parks Chevrolet Richmond I will be driving off today in a new vehicle these three guys at Parks are the people to see they stand on the customer's satisfaction guaranteed I really appreciate you guys thank yall so much for everything.

I couldn't have asked for a better experience in buying a - eifferblue1

I couldn't have asked for a better experience in buying a car. Pauline helped me test-drive and purchase a Nissan Altima. She was polite, honest, informative, and helped me through every step of the way. I am very thankful to everyone at Fairfax Motors who helped me with the car-buying process!

Bodie sigmon did a great job when we bought our wrangler - Connerfreda2

Bodie sigmon did a great job when we bought our wrangler and gladiator! He was very knowledgeable and helped explain everything! If you go to Duncan, ask for Bodie sigmon!

I had Domita she make sure you leave the lot with a car - lonewxlf14

I had Domita she make sure you leave the lot with a car this was amazing experience

Wonderful buying experience with Fredo Romero. - peachezinthe757

Wonderful buying experience with Fredo Romero. I drove from Fredericksburg VA just to work with him. He's a problem solver with great customer service skills! He was quick AND efficient, seeing as how I didn't walk into the dealership on a "FRIDAY" night until 745pm and they closed at 900pm. He was patient, listened to what I wanted and absolutely delivered. Going above and beyond is what great salesmanship is all about. Great job Fredo and keep it up!

The sales person is as kind and answered all my - elsa

The sales person is as kind and answered all my questions. I got a good deal also.

Jorge, Tony & Tom in service were AMAZING! - jerzgirl77

Jorge, Tony & Tom in service were AMAZING!! They helped out a Jersey girl stuck with a flat tire 300 miles from home on a Sunday. They got me right in even though it is appointment only on Sunday for this emergency! Wonderful people! Can't thank them enough and recommend more!

On my way between Montreal and Florida, my jeep - Jeff

On my way between Montreal and Florida, my jeep experienced bad misfires on the 95 near Washington. I managed to go to Ourisman's in Woodbridge and John Davitt took care of us very professionally. Once the diagnosis was made (very quickly), he worked hard to get us back on the road as soon as possible so that we could enjoy our family vacation. Simply the best! Thank you, John!

I asked them to do the annual safety inspection earlier - Harvey723

I asked them to do the annual safety inspection earlier than the month required. They said “yes” and didn’t do it. I asked them to make sure my Michelin tires were at a specific air pressure and they didn’t do it. They took the car back and put correct air pressure but only in tires on the driver’s side. They asked if I wanted a car wash. I said no because I had just washed and wiped the water spots off the car. They returned the car to me wet from a car wash. They took the car back and wiped it down. Now I’m wondering if they did the additional $600 service they suggested and I approved. I don’t have a way to check that unless the car breaks down on the road. Also, the service representative I saw only once, Olivia. Others did her work – she’s young so I guess she was in the back having fun with the guys. Is this normal service under the new Safford management or just disregard for female customers as usual under the old Brown management? Not sure. Everyone was polite and pleasant. But I need correct service.