921 Washington SRT Service Centers

Got the job done quickly with very little hassle. - Jlhankster

Got the job done quickly with very little hassle. Woul use them again.. I like being able to schedule online.

This was my first visit to Sunset Ford and was impressed. - Denny

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service.

Knowledgeable when there is an issue and cognizant of - greenback48

Knowledgeable when there is an issue and cognizant of appointment time relative to other appointments in the city when initial appointment setup for a timely result when coming from outside the community

My wife and I own 2 KIAs (2020 Sportage and 2020 - rmorgan460

My wife and I own 2 KIAs (2020 Sportage and 2020 Telluride) and have them serviced mostly at Sunset Kia of Auburn. Our experience with Jennifer and Dean in the Service Dept has been very good. Easy to schedule and complete as promised are 2 big positives. We miss the included, on site car wash but see it was dropped during the pandemic. Hope it comes back someday.

Staff is always pleasant. - marshac141

Staff is always pleasant. David takes the time to explain what I don't understand for service or billing. I had to drop my car off for an oil change. Many, many cars in line for drop off. I was delighted when David called me a bit later to say my car was ready!!

Kevin is a great guy really hard worker and was very - hmendoza061

Kevin is a great guy really hard worker and was very clear and has great communication skills, workers like him is what keep me coming back to do my services

My needs were met they backed their word, service - babeer1959

My needs were met they backed their word, service department was very accommodating, went above and beyond

Bad service is not in their vocab. - Joaquin_

So today I went in for an oil change and had them shuttle me to and from work. The only thing was there was a miscommunication and was left at work... I called to check if they were on their way and they arranged someone to pick me up ASAP. Life happens, people aren’t perfect and sometimes things like this happen. It could’ve happened at any dealership. When I arrived they were busy but that didn’t stop them from greeting me and assuring me they’ll be with me shortly. After being held up for a while, Susana made up for everything by deciding to cover the charge. I didn’t have to pay😃 these things only happen at excellent dealerships like Nissan. Bad service is simply unacceptable to them! Bravo Nissan, bravo 👏.

Kevin Sampson is worth his weight in gold . - Jskogmo

Kevin Sampson is worth his weight in gold . Very knowledgeable and helpful, I used to buy cars in the old days from Mel Rabenstein at Blade Chevrolet , he was a great guy and very well liked . Very grateful that Kevin is working for Blades. Been almost 6 month since I purchased my pick up and he is still helpful and caring when needed . Will defiantly send new customers his way . I had heard good thing about Kevin is why I decided to purchase from Blades . They were correct. Thank You Kevin .

My husband John and I have been doing business with... - kat

My husband John and I have been doing business with Gillis for over 18 years. Since he passed, I have continued to business with them. From buying a Jeep from Randy Johnson to having all my maintenance work done by Daniel, Aaron and the rest of the crew. Today, I had my car detailed for the first time since buying it in 2018. OMG, I swear I got a new car. Now only did they detail the inside the washed the outside and shuttled me home and then picked me up. I am so impressed and will never go anywhere else ever. I love all the guys and ladies down there, their family like atmosphere, friendly attitudes and always smiling. I truly recommend buying cars, suv's and trucks and having all the maintenance work done at Gillis Auto Center, their #1 in my book!! Thank you all so much!!

John was great to work with. He knew I was on a budget... - Jewelscap1

John was great to work with. He knew I was on a budget and he was honest with me and told me what could wait until I had more funds and what needed to get done right away. He was also nice enough to help out with what I thought was going to be an expensive fix. I had an area where the seam was coming apart from the back seat and into the front. He was able to mess with it to get it lined back up the way it should be.

Always a great experience. - eddieg325

Always a great experience. Met with a smile upon arrival, kept advised of progress, quick payment. The best!

I took my Subaru into the Carter Subaru service center - tracy

I took my Subaru into the Carter Subaru service center for repair. Carter Subaru made a mistake in their initial diagnoses but they owned it and made it right. Finding a repair shop you can trust is becoming more and more difficult to find. Carter Subaru proved to me that not only are they trustworthy but that they value their customers and are concerned about earning their future business. That’s something that I’m not sure you can put a price tag on. Thank you Paul for the genuine concern you showed and your excellent customer service.

This is an updated review. There were some issues... - rickh340

This is an updated review. There were some issues initially. However, dealership management reached out to me and we are working to resolve them. My vehicle does need some warranty items repaired, and Dave Smith Nissan is currently working with me to get that taken care of. After the initial hassle and frustration, they have been excellent about reaching out to me and trying to make things right. My initial rating was very low. Their desire to work things out and make things right is impressive! We all have missteps sometimes, but how we respond to them is where we learn about the character of a person or business. These guys have responded very well to me!

Professional, trustworthy, and courteous! The entire... - hayleyknighten

Professional, trustworthy, and courteous! The entire staff was very friendly without ever being pushy. We bought a used car from Eduardo at a fair price and could not be happier! Our new car is amazing! We drove it home from Kirkland to Wenatchee and didn't experience a single issue. I would definitely buy another car from this dealership!

Super fast professional service. - Gdaddy

Super fast professional service. So many great people. Dropped my car off and it was ready on time as promised. This is the place to go!

Rich Kim was an amazing service Technician. - Gayathri

Rich Kim was an amazing service Technician.He did a great job in helping us out with the service requirements and went all the way to give us a great advice of what was needed.Will highly recommend him for future customers going to Honda of Kirkland.He deserves "The Best Employee award".

Had my Elantra in for service and was getting a noise.... - mukilteobaseball

Had my Elantra in for service and was getting a noise. Nate greeted me right away and I felt like he really cared about what was going on with my car. He had a technician ride with me to hear the noise and they got it fixed right away. They even washed and vacuumed the car when it was all done!!! Best Service Experience I've had!

Had a problem with my 2022 Ram media system. - pjmpal

Had a problem with my 2022 Ram media system. Dropped by to see if I could make an appointment to have it looked at. Scott in the service dept. said they were backed up and couldn’t get me in until following Monday. After explaining problem to him he wanted to go out and look at the truck and see if he could maybe get it working properly. He saw the problem with the CarPlay and then took my phone and cleaned the open apps and all worked great. Never made me feel like the old guy I am just took care of me. Thanks Scott .