Great experience - Jdisc
John was very knowledgeable, patient, kind, and helpful. He never pressured us and made the entire process of purchasing a new vehicle as smooth as possible. Would definitely recommend him!
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Assistant Sales Manager
Terrific buying experience - JWEBS1983
I was in a pinch and needed a new vehicle sooner rather than later. I knew I wanted a Hyundai because of that fantastic warranty--that was about all that I knew. I went to Boucher Hyundai in Waukesha and met seller Kevin Hart not only knew where to point me but how to answer my questions. I'm not sure if he drives an Elantra but he knows it front to back and even offered to sync my phone to it. I received knowledgeable, friendly service from Kevin, from a dealer with a large selection and at a fair price I got a car that I'm very happy with.
Professional - Coopermax2
Tim was professional, polite and not pushy. We felt he was honest with us and both my husband and I felt comfortable working with him. We feel his offer to assist us in any future needs or concerns was genuine. In future purchases we may start our search with Tim and Scaffidi Motors!
Great car buying experience! - Ann53
I had not bought a car for 12 years, but knew I wanted a Forester. Gene Arentz made the process so easy. He found me exactly what I wanted. Thanks Gene!!
Sales & Leasing Consultant
Loving the veloster - erick3608
Answered all my questions and gave good advice, give me the opportunity to finance a car, Got good interest rate even being my fist time financing a car from a dealership. And nice price for a 2015 and 39,000 miles car.
John Amato is Phenomenal - Jamesca14
Customer service is outstanding. Phenomenal in all areas when it comes to making sure you get what you want and need as well. They are going to work hard to make sure you walk out with your dream vehicle. This is my second time buying from them and I will be there for my next. The sales reps, Lisa and Mike where really professional and seem to care for not just selling a car but the customers needs!
Best Experience Buying A Car - ron.moddes
Bergstrom Hyundai gave my wife and I the best experience ever when looking for a new car! Dave Berg immediately made us feel comfortable by his relaxed and friendly manner. He wasn't pushy at all and completely understand what we were looking for in our new Sante Fe Sport. He explained every new feature compared to our previous 2016 Sante Fe Sport. We were very impressed with his knowledge. We are now very happy Bergstrom customers and we've told all our friends what a pleasure it was working with Dave!
Good experiencing - judykallin
Good experience. Sales representative was very knowledgeable. Was able to test drive the cars I was interested in. The car I purchased is the car for all my needs.
My review - laron1
Good people two work with, I will be looking for a pick up some time and I will come here first. Hope to find some there, I am done
Unreasonable wait time! - Santafe21
It took 2 hours for an oil change and tire rotation. The service wait time was fair, but the service advisor Andy Frick took 30 mins to print the xxxx paperwork. It makes no sense to keep taking in customers if you can't get any out. That is the one person to avoid!
Poor sales experience - Jeff moore
03/9/18 My wife and I were interested in purchasing a 2015 sonata sport limited that was on sale for 18.5k. After my wife test drove vehicle and liked it, I offered to purchase if they would throw in the extended service contract ($1600 value), at no charge which would come to $20k out the door after licensing and fees. Our salesman Tim ( very nice gentleman) went to talk to a sales manager and came back and asked if I'd be willing to go half on the warranty, which would make the total $20.8k out the door. I said no at the time, in which he said they will get back to me about my original offer. Long story short they turned down my original offer and after a couple of conversations I decided to cave in and pay for half the warranty and purchase for $20.8k out the door. To my suprise they now decided to turn that offer down after only 24hrs! Frustrated i called Don (General manager) to ask why the sudden change of offer originally given to me?? He said he would look into it and get back to me. Few hours later I got a call from Tim offering the vehicle for $21k out the door with the warranty ($200 over their original offer to me) Which I politely explained i would decline strictly on principle because I believe strongly that they should stand behind their original offer. I will happily update this if I hear back from them, however at this point It saddens me that i cannot recommend this dealer at this time.
after the owners response on google review I was asked to call the general manager Don chesebro. He was off and instead talked to Dave Johnson, a sales manager who insisted to help me with my matte, who immediately wanted to make things right and offered me the car for $20.8 out the door, if i change my review, I agreed that I would change it to a 3 star rating and was going to take the deal. But still upset with the original experience, I asked if it would be possible for $20.5 out the door for a 5 star rating for going up and beyond my expectations. He sounded positive and understood our situation, and said he will call Don the general manager and get right back to me. Only 10 minutes later, I get called back NOT BY DAVE but by TIM (original salesman), to be told not only did the general manager say no to $20.5, but also to the $20.8 offer that was just given to me and was going to take just 10 minutes earlier!! I'm totally disgusted with this dealer and regret calling after I was asked to. I strongly do not recommend this dealer and will be shopping elsewhere, where customers are treated properly.
2017 Tucson Value - cindytweedt
I went in expecting a Knight and came away with a Value. A great Value it turns out. I really was comfortable right from the first drive. Thanks
Hyundai Tucson 2017 - jresch2
Had a great experience with Hyundai Tucson. We're a younger couple and I don't think appeared as someone serious about borrowing a brand new car, so some of the dealerships we went seemed to just be 'going through the motions', probably thinking we were just test-driving. Not the case at Hyundai Greenfield. Our salesman was super inviting from the time we opened the door, and most importantly to us, not at all pushy throughout the initial line of questions, the test drive, or sitting down for business talks. Made it much more enjoyable to buy a car. Regardless of whether you're looking to buy a Hyundai product, would surely recommend hanging out over there to establish what should be the norm from other dealerships.
Pleased with our purchase - caybaker
Key Vance Hyundai was reasonable, time efficient and had a no-nonsense personable approach to the services they offer. In no way did I feel pressured to make a sale, walked in explained what I was in need of and they assisted with meeting my expectations and had me out the door in a time efficient manner. This dealership I would highly recommend to anyone who is looking for a friendly-hometown approach to the purchase of your next vehicle!
Purchase vehicle - Joe S.
Received excellent service from Trevor on purchasing our "used" Santa Fe Sport SUV. He was patient and helpful in offering selection of vehicles we liked in our price range.
They bought back two cars from us that were junk! - Happy Family
We purchased a Charger in 2017 and immediately it had one problem after another, we contacted them to buy it back, they agreed to buy it back for a better price if we traded it on another of their cars. We traded it for a 2011 Sonata that also immediately had problems, bad ball joint, clunking, clicking in steering column. I finally emailed the president and told them, I did not want the Sonata, it was plagued with problems as well. He agreed and we lost part of our trade value and now have no car. Apparently, this is normal practice, I have spoken with many large dealership managers in WI. They buy buy back and lemon lawed cars. There are so many great dealerships, do not be fooled by their lower prices, you will pay!
Will Continue to buy cars here - BillandJoy
We had a horrible experience at another dealer. Jim went out of his way to make sure we felt welcomed. We got an excellent deal thanks to Jim and the finance team.
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