Oil change, tire rotation, and check up, 114,000 miles. - Sparky Wpc 3
Purchased my 2012 Nissan Titan pro 4x at Mad City Motors, used. My year warranty was up and although they did a good job with check ups and maintenance, I wanted to get my truck in where the technicians are used to working on trucks. I called and was told to stop in after work and they would get me in. Showed up at 3:45 and drove up to shop overhead door, I drove right in and met service manager. Told him I had called the day before and what I needed done on truck, he took down all my info and my truck was in garage being worked on in 10 minutes. I was told it would take 30 to 45 minutes, so I looked around the show room at all the new trucks and info and was out of there in 45 minutes. The Rosen dealership is very nice and everyone I met was very nice. I'll be back !
Top Reviewed Specialists At This Dealership
Business Development Manager
Wonderful - aneils
I purchased my first ever brand new car this past weekend, a Jetta. The overall purchasing experience was simple, and much less stressful than even looking at used cars and test driving them at other dealers. I did not feel pressured at all. I worked primarily with Nathan, but all the employees I met along the way (calling the dealership, paperwork, etc) were great and helpful. I am extremely happy with my purchase, and would not hesitate to buy another vehicle from here when the time comes. Keep up the great work!
Helpful Nice - harlyredxx
I drove to West Bend from Oak Creek to look at a car. Patrick was great he found the wrong car which I'm grateful for. We took a drive and he did bring out the car I was looking for and let me compare side by side. Melanie was also very helpful. I lost air in my tire on the way there and she helped me to get it filled and recommended some great places to eat. One of the best dealers I have been to so far.
Sales and Leasing Consultant
Sr. Sales Professional
Helpful, Informative - Nissan
Jamey was super helpful and made sure we knew what type of car they had to offer. He helped guide me through the whole process.
Great experience - JAGAWRONSKI
The Nissan service department is awesome. From the ease of making an appointment to a friendly arrivial to the final pick up, everything was great. The staff was friendly. My advisor Rob was knowledgable and quick. Thanks
Great experience - Lex123
Everyone was kind and courteous. I had questions and they had answers. I hope to be able to purchase my next vehicle with Russ Darrow.
Purchase - Funpair
Johnny found the model we were looking for. We got a better off on our trade in than expected. Johnny and Ryan were great with helping when an outside issue popped up. They were easy and great to work with
Friendly sales staff and great customer service - Corey
Jim with the sales staff was great. Any questions that I had about the vehicle,Jim got the answer for me.Jim also made sure that all the concerns that I had with the vehicle was taken care of.
Great place to do business - Very satisfied customer
Jamie Ast was my sales person. She was very friendly and knew her stuff. I have bought 2 Altimas from this dealership and would definitely come back to buy a 3rd. Great car and great dealership!!
Great and wonderful experience - Jose8919
I was amazing the quick and great service including sales, and the entire team involved from picking me up from the airport to the great treatment
Service - Phyllis
Phil was really great in the purchase of my new Kia Sedona, I would recommend him to my friends looking to buy a new car.
Sales, communication, follow-up & service - Ms Jain
I am extremely happy with all of the service I have had (sales & regular maintenance).
They always answer all my questions. I just had my oil changed & he was excellent in answering questions I had & checking on me & keeping me informed while I waited.
Excellent in everyway!!! - barbara jo
I am on my second lease with Nissan and highly recommend this dealership. I drive from Rockford, IL to get my oil changed because I know that they will treat me right. Everyone from Baker to the lube techs treat you with high respect. Which is very hard to find in the automotive industry when you are a woman. Give Baker and his team a call and they will find the car you want at the price you can afford.
Disappointed.. ! - Sud
Although the service till the sale of the vehicle (Nissan Pathfinder) was good, once the car was sold it was an extremely disappointing experience.
Many of the promises given during sales process were not kept. The most frustrating part was all my mails/phone calls to the topmost personnel in the office went to deaf ears and not answered..
Even after I indicated about escalating the issues, there has not been any response !
I am atleast now expecting attention and quick response to the issues I am undergoing and fulfill the promises rendered by the topmost chair in the office/showroom, that are also documented on paper/email.
Slow service. - working man
Took my vehicle in to have the ecu reprogrammed. The ecu was reprogrammed but it then died as I was leaving the lot. It's on day two now and they haven't even looked at it yet. Poor communication. The attitude there seems apathettic.
My experience with Wilde Nissan is par with many other... - glf
My experience with Wilde Nissan is par with many other car dealers I've had experience with in the past, in the area. Unless you get everything, and I mean everything in writing when you first purchase the vehicle, service may turn into a nightmare, especially when warranty items are involved. It wouldn't be a bad idea to take others maybe even a tape recorder along with you when you first buy the car. I purchased a Sentra. I will never buy again from that dealer.
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Russ Darrow Nissan of West Bend
Russ Darrow Nissan of Milwaukee
Express Service Advisor