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Oil change - TBEHR
Would have been a 5 but did not reset reminders yet my oil change notice & tire notice are still on. Asked if they were cleared & was told yes.
Top Reviewed Specialists At This Dealership
Very good, very helpful. - Pjohnson17
Overall very pleased with my experience at Russ Darrow! Very friendly and they were able to help me with anything I needed, also answered any questions I had.
Sales and Leasing Consultant
excelent experiences - CMATRUN221
Everyone there is great and take good care of me and my vehicle, keeping me informed. Always choose them for any service, every oil change and tire rotation, too.
Quick easy professional - Ayefee
This place and these guys are amazing I will continue with them with all my auto needs for sure.. they always provide a1 service and are polite and professional
Very satisfied - Freddy12
Called for oil change the day before I wanted service done and they got me an appointment with no problems also they provided me with a ride home much appreciated keep up the great work
REPEAT CUSTOMER - Kris B
Got great service from Alex. Listened to what I wanted in my next vehicle and matched me with the perfect one! Very happy with my experience and new model.
The most understanding/helpful dealership I’ve ever experien - Rcrump19
I would love to give a big applause to Mr.Kory Branton as well to his colleagues that supported me in my visit in at the Rosen Nissan of Madison thank you all for the time and support/ best option of vehicle that was a very much reasonable price that you all gave me. I must say I would love to recommend anyone to go take advantage of their many great offers and service. Best customer service and more....
Best Vehicle Buying Experience Yet! - MidnightEdition
When I stopped at Van Horn I had already put a down payment on a vehicle elsewhere, I wasn’t expecting to purchase from Van Horn but was looking to compare before completing my sale.
Van Horn offered me a lot more for my trade, searched & found the exact vehicle I wanted & provided outstanding customer service. I will not be going to any other dealership in the future that’s for sure!! I highly recommend working with Joe! He’s very honest & compassionate about his career. Thanks Joe!
Horrible experience - sam0922
Gandrud Nissan- Service
We had service done with them and were told it would be $1,600 to make the repairs. We hesitated at first due to the high cost but agreed to have the repair work done when they insured us this would take care of the issue. After picking the vehicle up and paying the repair bill, we made it less than a ½ mile down the road before the car broke down again with the exact same problem. They were unable to help us get the car back to the shop and we were forced to find our own tow truck. After claiming to look at the car all day the next day with their most experienced technician, we were told they had no idea what was wrong with the car. To make matters worse, they could no longer start the car. They justified the previous repair work by telling us they were just reading what the sensors were telling them and making their best guess. Their $1,600 best guess left us with a car that would no longer start, this was worse than when we originally brought the car in and after we spent nearly $1,600 in repairs.
Gandrud Nissan- Sales
We went to buy a vehicle. It was the worst experience ever. We were very open to what we needed in our vehicle. We have a son with special needs that has a wheelchair and lots of medical equipment. We needed an SUV with a third seat so we can have the extra room. The salesperson brought up the first one, we went to try our son’s wheelchair. The wheelchair didn’t fit, he then told me to just lay the wheelchair on its side and push it in. This way it will fit and we can go finalize the sale, after all, we can always leave his wheelchair at home. It was the worst experience we had looking for vehicles. We understand that we were in a unique situation needing room for a wheelchair but telling us to put our son and his wheelchair in sideways or to leave our son at home was unprofessional and ridiculous.
Oil change 8-16-10 - Pmpierce@wi.rr com
Could have been a little faster for an oil change appointment. But service was fine. Employees all nice and polite. Thank you. It was hard getting through to service to make appointment. After two attempts, I scheduled online.
Great buying experience - VBon129
Awesome buying experience at Rosen Nissan. Sam Sommers was incredibly knowledgeable and made the lease of my new Rogue easy and painless. I would highly recommend.
Purchase - Tricia
Great customer service! Everyone was so friendly and considerate, they stayed open late just to assist us. Made the sale nice and easy. I would highly recommend Janesville Nissan!
Marlon Loving, Milwaukee - TeeHarris
I recommend John Amato Nissan.. I give it a five star..Marlon Loving is an overall great and humble guy. He's the salesman to help you in your decision of purchasing your vehicle.
Very satisfied! - MrsB
My service advisor was Melissa. Very courteous, met me at my vehicle when I drove in, explained all necessary service and anything that should be done in the near future.
Slow service. - working man
Took my vehicle in to have the ecu reprogrammed. The ecu was reprogrammed but it then died as I was leaving the lot. It's on day two now and they haven't even looked at it yet. Poor communication. The attitude there seems apathettic.
Do not trust - Serenasue2
I went to Rhinelander Nissan to find a Nissan Altima and the salesman said he would look around and try to find the the one I wanted. I didn't hear from him so I called 5 days later and it was obvious that he didn't look so he quickly went On the computer to see what he could find. He listed some overpriced vehicles and when I let him know I found one in my price range at a Stevens Point dealer he asked me a lot of questions about it and said he could possibly get it up here for me to buy. He calls back and said that he couldn't get the car and the ironic thing was Rhinelander Nissan already bought it today to give to another one of their customers. Wow, isn't that ironic! I didn't believe him so I called Stevens Point Honda and asked if I could buy the car on Saturday and told them the story that I was given by Rhinelander Nissan. The salesman talked to his manager and called me back to say that Rhinelander Nissan called right before I did and bought the car out right to give to someone else and there was nothing they could do to help me. So I helped the lazy salesman find a car for him to resell to someone else and now I am out of luck for my dream car.
My experience with Wilde Nissan is par with many other... - glf
My experience with Wilde Nissan is par with many other car dealers I've had experience with in the past, in the area. Unless you get everything, and I mean everything in writing when you first purchase the vehicle, service may turn into a nightmare, especially when warranty items are involved. It wouldn't be a bad idea to take others maybe even a tape recorder along with you when you first buy the car. I purchased a Sentra. I will never buy again from that dealer.
Gordie Boucher Nissan of Greenfield
Russ Darrow Nissan of West Bend
Express Service Advisor
Russ Darrow Nissan of Milwaukee