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The dealership did a good job in making the buying... - DAYLE.DUFFEK
The dealership did a good job in making the buying process quick. Kip was very knowledgeable and experienced.
Top Reviewed Specialists At This Dealership
The service was quick and the waiting area was very... - ELVIS1835
The service was quick and the waiting area was very pleasant. Getting a
appointment was easy to get in and micahel was very pleasant on the
phone. He answered all my questions.
Sales & Leasing Consultant
All of the staff was professional, very helpful and... - MITCH
All of the staff was professional, very helpful and friendly making my buying experience a very positive one. My sales person was especially helpful in working with me to get the deal i wanted and ensuring I understood all of the features of my new vehicle. The did an excellent job getting my new vehicle ready for delivery.
I really appreciated Mike for his kindness. He is very... - Martial
I really appreciated Mike for his kindness. He is very Friendly and makes the customer comfortable. 😊
Steve was so cool as well.
I like it.
Sales and Leasing Consultant
Got me in right away and worked with me very well. Very... - Chance
Got me in right away and worked with me very well. Very friendly people and seemed happy to be at work. Happy with the car
I was looking at rogues in the Green Bay Area and was set... - TOwls94
I was looking at rogues in the Green Bay Area and was set up to buy one there but then came across one at Van Horn. It was easy to set an appointment and when I arrived Jess had the car pulled up front and ready. She greeted my mom and I and proceeded by coming with us on our test drive. She thoroughly explained my options of warranties to make me confident in my purchase. They were able to secure me a really good interest rate that beat my previous approval. I have never been more comfortable in a car purchase and that is all thanks to Jess and the Van Horn team.
Liars from the get go! Car had No WiFi as claimed by... - Olsonlana
Liars from the get go! Car had No WiFi as claimed by Sandi! Finance done through wrong place resulting in higher APR for me! Cons!
Always available to enlighten me about my Rogue.... - Nancy1936
Always available to enlighten me about my Rogue. Immediate attention. Inquire if there any thing else thy mean do. .
Invite me for refreshments while waiting for my car.
Ryan had been our salesperson for several years and since... - cullenkjk
Ryan had been our salesperson for several years and since my husband passed he has been SO helpful, understanding and supportive. He truly has become a friend. His sense of humor is infectious. Thank you Ryan!
2011 Xterra, mint condition 80k on it, never had 1... - Ron O
2011 Xterra, mint condition 80k on it, never had 1 problem....Until I had an airbag recall. Took it in to find it was simply a"flash" no parts were replaced. took 40 minutes while I waited. the next day my airbag light came on, called dealer they could not get me in for over 2 weeks, Being an Ex ford employeree for 25 years, I did some studying, replaced 2 common parts that often had an issue with the this problem, to no avail. So I called the dealer again a month later, they were still booked and I could not get back in to have the problem they created fixed. So I did more studying, the only part left in the system was the module, I found a used one at local recycling yard, and when I went to put it in... OMG one of the 3 main harnesses that goes to it, was not completely locked into its coupler. PROBLEM SOLVED. the dealer either failed to do its flash correctly, purposely left it disconnected to get me back for more repairs. Either way the bottom line is, even if this was simply an accident. they messed up my AIRBAG SYSTEM, could not get me in to repair their own problem, MADE ME DRIVE AROUND WITHOUT FUNCTIONING AIRBAGS for a long time. I do not recommend Service at this dealer !
Horrible experience - sam0922
Gandrud Nissan- Service
We had service done with them and were told it would be $1,600 to make the repairs. We hesitated at first due to the high cost but agreed to have the repair work done when they insured us this would take care of the issue. After picking the vehicle up and paying the repair bill, we made it less than a ½ mile down the road before the car broke down again with the exact same problem. They were unable to help us get the car back to the shop and we were forced to find our own tow truck. After claiming to look at the car all day the next day with their most experienced technician, we were told they had no idea what was wrong with the car. To make matters worse, they could no longer start the car. They justified the previous repair work by telling us they were just reading what the sensors were telling them and making their best guess. Their $1,600 best guess left us with a car that would no longer start, this was worse than when we originally brought the car in and after we spent nearly $1,600 in repairs.
Gandrud Nissan- Sales
We went to buy a vehicle. It was the worst experience ever. We were very open to what we needed in our vehicle. We have a son with special needs that has a wheelchair and lots of medical equipment. We needed an SUV with a third seat so we can have the extra room. The salesperson brought up the first one, we went to try our son’s wheelchair. The wheelchair didn’t fit, he then told me to just lay the wheelchair on its side and push it in. This way it will fit and we can go finalize the sale, after all, we can always leave his wheelchair at home. It was the worst experience we had looking for vehicles. We understand that we were in a unique situation needing room for a wheelchair but telling us to put our son and his wheelchair in sideways or to leave our son at home was unprofessional and ridiculous.
My mom lost her keys. They could not make one, said they... - lcdrjd
My mom lost her keys. They could not make one, said they sent it to a locksmith, they could not make one. Paid 170.00 and no key. Waned to charge 800.00 said no and another locksmith made one easy
I had a terrible experience with this dealership. I had... - BC
I had a terrible experience with this dealership. I had an appointment to test drive a car and drove three hours to see it. When I got there they told me it had sold two days before that. I never got a call for an apology. It had been on a three day hold before it was sold- they never told me that when I made the appointment. Bait and switch. DON’T TRUST THIS DEALERSHIP!!!!
Do not trust - Serenasue2
I went to Rhinelander Nissan to find a Nissan Altima and the salesman said he would look around and try to find the the one I wanted. I didn't hear from him so I called 5 days later and it was obvious that he didn't look so he quickly went On the computer to see what he could find. He listed some overpriced vehicles and when I let him know I found one in my price range at a Stevens Point dealer he asked me a lot of questions about it and said he could possibly get it up here for me to buy. He calls back and said that he couldn't get the car and the ironic thing was Rhinelander Nissan already bought it today to give to another one of their customers. Wow, isn't that ironic! I didn't believe him so I called Stevens Point Honda and asked if I could buy the car on Saturday and told them the story that I was given by Rhinelander Nissan. The salesman talked to his manager and called me back to say that Rhinelander Nissan called right before I did and bought the car out right to give to someone else and there was nothing they could do to help me. So I helped the lazy salesman find a car for him to resell to someone else and now I am out of luck for my dream car.
Nate Pfefferkorn did an excellent job helping me get my... - jamiestrommen
Nate Pfefferkorn did an excellent job helping me get my mother into a vehicle that suited her needs. Great experience! I will definitely be coming back for future business.
My experience with Wilde Nissan is par with many other... - glf
My experience with Wilde Nissan is par with many other car dealers I've had experience with in the past, in the area. Unless you get everything, and I mean everything in writing when you first purchase the vehicle, service may turn into a nightmare, especially when warranty items are involved. It wouldn't be a bad idea to take others maybe even a tape recorder along with you when you first buy the car. I purchased a Sentra. I will never buy again from that dealer.
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General Sales Manager