Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
For a second time Troy helped me go home with my dream... - Puvs00
For a second time Troy helped me go home with my dream car at an amazing price. I highly recommend him to anyone’s I will absolutely be back!
Top Reviewed Specialists At This Dealership
Sales And Leasing Consultant
Everyone involved with the sale of our new Subaru was... - Bcst.andrew
Everyone involved with the sale of our new Subaru was very professional and helpful. Thanks for making a special day for us!! We always wanted an Outback, and a big thanks to Ken for making this happen!
Sales & Leasing Consultant
Matt was very helpful and accommodating, made my... - Mdwyer70
Matt was very helpful and accommodating, made my purchase/lfirst lease a breeze. It also is my fisrt subaru...i will always go back to Wilde Subaru
New Car Sales Consultant
This is the best dealership I have ever worked with. They... - autumn
This is the best dealership I have ever worked with. They are helpful, honest, and work to get me the best deal possible on service. I have recently moved further from the dealership and will continue to make the longer trip for service at Kenosha Subaru. When I am ready to upgrade my vehicle I look forward to working with them for a new model.
Sales & Leasing Professional
We were so happy with our experience at Don Miller. Brian... - acrowley249
We were so happy with our experience at Don Miller. Brian Tessmann was great to work with. We are thrilled with our new Subaru Outback.
. Car breaks down after they charge you 285 for fixing it... - Join
. Car breaks down after they charge you 285 for fixing it and it only lasts for 1 and half months. Now no one returns call
John Fager does excellent work. He is engaging,... - Returning Customer
John Fager does excellent work. He is engaging, respectful, and enjoyable. Over period of weeks, he located an end-of-model year vehicle consistent with our desires, coordinated timely installation of a couple options on the day of sale, and explained features new to us in a manner that was expertly organized and knowledgeable. Our purchase coincided with the Covid-19 pandemic and we appreciated his (and that of other staff) attention to appropriate precautions. John was accompanied by a sales trainee who was attentive and unobtrusive, as well as fortunate to have the quality of John's mentoring.
Service Department SCAM - l_bjork
Is this the kind of place you want to trust to install the breaks you rely on to take your kids to school? Is this the place you want to finish assembling your new vehicle? Do yourself and your family a favor and find a dealership you can trust.
What is everyones worst fear when taking a vehicle in to be fixed? It's taking a vehicle somewhere that is dishonest and unreliable. Amir Mavrkis, my service manager still deserves five stars, but the service department cut corners and do not perform safety services inspections they claim to. After my hose replacement and "safety inspection" I pulled off the lot and my check tire pressure light came on. I immediately turned around and they were happy to check my tires "again". As I watched the technician check my tire pressure, one tire was flat and the rest incorrectly inflated after it was "checked" and marked complete on my paper work. I spoke with the manager today who told me "the tire pressure gauge could be malfunctioning" (even though every tire was off a different PSI) offered to put my car on a lift to show me the work that was done was completed, but I'm not a mechanic. This isn't a tire pressure issue, its an integrity issue! I trusted this dealership to do the work they said they would, and they lied.
We bought our first Subaru (a Crosstrek Sport) at Don... - stephen.bushnell
We bought our first Subaru (a Crosstrek Sport) at Don Miller West last month. This was the best car buying experience we’ve ever had. The sales team gave us time and space to explore various models and test drive. We worked with Jon Elkins, Kyle Stites and TJ Kelly all of whom were excellent. They patiently answered all of our questions. Financing and service were quick and easy to arrange. We would not hesitate to recommend Don Miller to anyone in the market for a great car.
I just bought a new 2021 Crosstrek Sport from the... - Athena P.
I just bought a new 2021 Crosstrek Sport from the Kocourek team and all I can say is wow! From the first contact with Luke Babcock who patiently answered all my questions and really listened to my needs, we collectively concluded that the 2021 Crosstrek Sport with its new 2.5 liter Boxer Engine was going to scratch my itch for speed and its EyeSight Driver Assist Technology was going to take my idea of driving into the future.
We ordered it in late July. Well the car came in today, three weeks early, and my new Crosstrek Sport in Magnetite Gray is so much better than I imagined. I am a designer, so when I say that this car is beautifully sculpted, balancing sophistication with aggressive styling, you can take my word.
I’ve have ordered new cars in the past but my service experience has never been this good. They don’t just throw around the term “team effort” they actually coordinate to specialize in their aspect of service and go in depth to make sure you feel comfortable with each aspect of delivery and financing.
Tyler Poltrock was my delivery specialist and he kindly and patiently went in detail over all the features my new Crosstrek had. It had more awesome features than I knew about and left me feeling like I am getting so much value for my money.
My next stop was financing with Mike Curtis and he didn’t disappoint. I was firm on what interest rate I wanted as I have good credit and had shopped around with many credit unions and banks in the area, so I had little hope that they could do better. Well I was wrong! Not only did they meet my lowest interest rate they were well under! They could have just matched but they gave me the lower rate. Mike went over all my options and I opted to add the lifetime bumper to bumper warranty for a small increase that was far less than extended warranties I have purchased for used cars in the past. Who knew you could get a lifetime bumper to bumper?
Overall Luke, Tyler and Mike treated me with respect, enthusiasm and patience. As a woman shopping for cars in the past, I have felt talked down to, but not at Kocourek. I enthusiastically recommend Kocourek Subaru for all the reasons above and more.
Poor Service - Paul Couture
I have gotten 3 vehicles from this dealership in the last year went in to buy a 4th vehicle picked it out the sales person (TJ) told me the banks were closed and that he would call me on Monday guess what no call so I call him late on Monday he tells me that he will call me back in 10 min guess what no call as of today so I guess I will find a new dealership not only to buy a vehicle but also for service
Repay overcharges - Feelin Cheated
I drove off in my new Subaru 2/27. I called the next day to inform them that I was charged the wrong tax rate resulting in an overcharge of over $100. They said I they would get a check out immediately. I waited until 3/18 and called again. I was told they are sorry and the check would go out immediately. (SEE A PATTERN) It is now 4/2 and I still have no money. I was also told if I test drive the car I get a $50 gift card. I haven't seen or heard a thing about that. I did give the code to my sales guy Taylor who said he would take card of this. That was on 2/27. Sure didn't let me leave the dealership without getting their money.
Horrible overall Service - Louise5991
After doing plenty of research I decided I had wanted to purchase a Subaru for my next vehicle. I had gone to Gustmans Subaru in Appleton and dealt with a salesman named Ed. He was informed that I was interested in the Subaru Crosstrek and was interested in the orange limited version. Upon calling the dealership to inform them I found this specific car online, Ed told me he would call me when it arrived at their dealership. I never received a call or heard back.
I had purchased my Crosstrek through Sommer's in Mequon and was very pleased with their service. Unfortunately, Gustmans was the closest dealer for me to have my oil changes and maintenance done. I had brought my car in for my first oil change and the service department had "forgotten" that I had a warranty package and charged me for my oil change. Upon my second oil change, the gentlemen in the service department explained the mix-up and told me that I would receive all 4 of my "free oil changes" that I paid for in my warranty.
Upon calling to schedule for an oil change, I tried explaining to the receptionist on the phone issues I was having going on with my security system and she told me in a very rude tone "we don't have time for that". I ended up just scheduling for my oil change. Upon going in for my 5th oil change, which should have been my 4th free one, I was charged for this oil change as I was "over the mileage" that is covered for the 4th oil change. I explained to them that they told me I would not be charged for this but they didn't care. When I told the receptionist that they screwed me out of an oil change and I was upset her response was "I hope you have a better New Years."
The service department here is very slow. Every time I came in for a regular oil change and maintenance check, I was there for a minimum of an hour and a half. The last oil change I received from them they had forgotten to put a plug back in my car, leading to my car leaking oil. I took my car into Sommer's in Mequon and they found the problem immediately.
I am overall very displeased with this dealer and do not intend on utilizing them in the future. I will make the 1.5 hour drive to Mequon for my services on my car in the future.
Have purchased 4 vehicles from Chilson. We love Subaru’s... - 5767
Have purchased 4 vehicles from Chilson. We love Subaru’s but do NOT like their service department schedulers/desk reps. Condescending at best and you know there’s an issue with the department when you receive follow up calls. Just went online to check a Cooper rebate status that they filled out for submission. It was declined because they did not install Cooper tires🙄
Sommer's Buick GMC Subaru
Sr Master Service Advisor