Purchasing a New Car - IsabelB
I arrived at the dealership on Wednesday morning with questions about a new car. I found the staff extremely helpful and very available to answer my questions and concerns. That same evening I had purchased my first Subaru. I would highly recommend the dealership.
Excellent all around - carly123
Joe Nelson was great. We never felt pressured into anything. He worked with us to get us the best deal. I would rate him a 10 in every category.
Made it happen - Trumagic
I was looking to replace my 2009 Honda Fit and went into Dalh to test drive a 2015 which was a bit more that I could afford but wanted to get an idea of what was out there. I was very impressed with the car and my salesperson worked hard to get the price in my range and made the sale happen in days. Very happy with my experience at this dealership.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Purchasing our 2018 Crosstrek from Wilde Subaru V-Satisfied - 2018 Pumpkin Crosstrek
This is the second car we purchased from the Wilde dealerships. The purchase of our first car, a Chrysler, was hassle free and everything went smoothly. Our car has been in the service department for service work and recalls. Except for one incident, we have been very satisfied with the service department. The location of the Wilde Chrysler dealership, even though is some distance from our house, the roads getting there are easier for us to travel. Based on our previous experience with Wilde, we choose to purchase our Subaru from the Wilde Subaru dealership next door to their Chrysler dealership. The process of purchasing this Crosstrek went as smooth or better as our previous auto purchase. We were impressed with the David Lehman the sales consultant and Terrance Caldwell the business manager, neither applied any pressure to purchase addition features or products. We are expecting the same great care or better from the Subaru service department as we still get from the Chrysler service department. Nice job everyone at Wilde Subaru, we are very happy owners of our Pumpkin colored 2018 Crosstrek.
Conor Kuhnau sales consultant:outstanding !!! - Lovemysubaru
Start to finish, Conor in sales partnered with Jason in finance ensured the best car buying experience possible. no fluff not pushy. Very happy customer!
Simply top notch and low pressure - Mark
Had a good vibe right away, and Alex made sure to truly understand my needs
Real easy to communicate with, often by text, yet always got info I needed.
Real pleased with the simply classy atmosphere at Sommers, and the outstanding sales experience. I can’t believe I am even saying this! Well done!
Sales And Leasing Consultant
SALES AND LEASING CONSULTANT
Subaru Impreza 2017 - etshaver15
I came in during the week looking for a Subaru Impreza Sport-White. They didn't have any in stock, but as soon as I walked in the door I was greeted by multiple people and within 5 minutes I had someone to talk to let them know exactly what I was looking for. We sat down, discussed my options and was told it would be about 1 week before the car would be in. It was less than that, and I picked up my beautiful new Impreza and have been loving it ever since. The staff is great, and they are very accommodating.
Sales & Leasing
Our new Subaru - Subielovers
Gary and Tony and Ericka were all very nice and helpful. Everyone at the dealership was too. We feel welcome every time we go back there.
Very good dealership - Carl
Chilson Subaru is a very friendly dealership. Their sales people are very good at helping people find what they need in a vehicle. Bob Carr is a great sales person. We are very happy with our 2018 Outback. We would recommend this dealership to anyone looking for a new vehicle.
Amazing Customer Service! - libbybenson3
I recently purchased a 2017 Subaru Impreza from Mike Curtis at Kocourek Subaru. We originally weren't even planning to stop at Suburu, but then did on a last minute whim. Whereas some dealerships just handed us the keys, we very much appreciated that Mike took the time to walk us through all the amazing features offered in Subaru vehicles. Our choice to purchase was based on (1) the Impreza had so many safety features, (2) a spacious interior with soft leather, large windows throughout, and (3) was the best sedan in terms of balancing both the safety of all wheel drive with comparatively excellent gas mileage (28 city, 38 hwy). Overall the dealership exceeded our expectations in terms of their customer service, knowledge of the sales staff, products offered, and willingness to accommodate some special needs we had in the purchasing process. I would highly recommend stopping here first if you are looking for a new car (and ask for Mike)!
Great service/Great deal! - KenandDenise
We traveled quite a ways to take a look at a vehicle which was listed online. We actually ended up purchasing two used vehicles that day at Kenosha Subaru. Jim Madsen was not only personable, but patient and willing to help us with our selection (and never pushy). We believe that the sale resulted in a fair price for the vehicles; it was an honest deal for sure! Both vehicles matched their respective blue book prices. We were treated with honesty and respect. Derek processed all the paperwork for us and was truly a pleasure to get to know as well. There is no doubt that we would come back to this dealership again!
Tranny trouble - I take no bs
After questioning the salesman on the transmission, I received an extended warranty on the same thing. Brought it there for cvt inspection and said everything was fine. Needless to say I am getting another opinion. JUST DONT TRUST THEM!
Lies! Lies! Lies! - Disappointed14
I went into have my car serviced and ended up purchasing a new car. I feel as though I was lied to about everything in order for them to get the sale with an incredible amount of pressure about my credit. I love Subaru but I have major buyer’s remorse and now have a new vehicle lacking the features that were promised, including STARLINK. I feel so violated.
Too big to care. - unimpressedrob
At the lot a sale person came out while I was looking at vehicles. Overpriced pre-owned. I asked what the price would be on a new 2016. He shot back with a figure approx. $1000 over MSRP. Then stood there playing pocket pool. So I left. Called looking for help and told of my experience. Was told someone would get back with a price from someone in sales. Then a voice mail and email from Sales manager Steve Krueger. A lot of bla bla We strive to....and very sorry. Was told to call him. Still no price. Called him, oh he's in a meeting, fine. Called again, "what is this regarding" well I'm calling Steve back. Still not put through. I emailed back ( because calling doesn't work). Then tried higher up the food chain to contact Grant GM. "can I pass a message along to Grant" No Price, run around. Then another email from Steve "I've never has trouble with guests getting ahold of me if they use the number I gave them and asked for me by name" Which I did 3 times so it's my fault I guess. Then an email from him with the price. Almost $2,000 more than the best price I had ball parked. We have purchased there before. Returning customers are nothing to them apparently. And with the kids starting to drive in a year then 3 years these vehicles will also not be purchased at Bergstrom. More than enough customers and car lots that choices in the area to purchase from are few so they don't need to care. This was the 2nd bad experience which is why we purchased our CX-5 at Holiday.
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Sales and Leasing Consultant
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Subaru Sales Consultant
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