From the moment I walked in, every single person at - jameslees112
From the moment I walked in, every single person at Fitzgerald Mazda/Kia of Annapolis made this one of the best purchasing experiences I have ever had. Michael Lardarello was exceptional throughout, transparent, committed, and genuinely invested in making the deal work. He went to bat with the manager multiple times, followed through on every single commitment he made, and never once made me feel pressured. This was actually my second purchase through MJ at Fitzgerald and there is a clear reason I came back.*
Alex Canary in finance was wonderful. He was professional, clear, and made what is often the most stressful part of a car purchase feel completely straightforward and comfortable. I will also say that I am not someone who typically agrees to add-ons in the finance office, but Alex did such a wonderful job presenting everything that he actually won me over on this one. That is no small feat and is a real testament to how good he is at what he does.
What truly set this experience apart was General Manager Rob Ward taking the time to come out personally, introduce himself, and shake my hand. That level of personal engagement from the top of the organization speaks volumes about the culture at this dealership.
I drove away in a 2026 Kia Sportage Hybrid feeling completely confident in every decision made. Fitzgerald Mazda/Kia of Annapolis has earned a customer for life.
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