74 north carolina Dodge Dealers

Do your homework before buying from this dealership ! - Konkrete22

Do your homework before buying from this dealership ! Bought a used car that was supposed to be certified pre owned car had 8100 mi at time of purchase and was given a 3rd party warranty car had several irregularities after I bought it home and to top it all off wasn't issued a temp tag was sent home with the plates and registration from my trade in! That's misuse of plates my fault for trusting pics before buying not even a return phone call from general manager when I left him a message all my friends and family have been advised not to deal with these people..

I recently bought a 2024 Jeep Grand Cherokee from CDJR. - Krys Bing

I recently bought a 2024 Jeep Grand Cherokee from CDJR. My salesman, Chip Chamberlin, was amazing. He went above and beyond to send me multiple car pictures and videos of options. He gave fast, friendly, and professional service continuously throughout the sales process. I highly recommend you give him a call.

Please AVOID this Dealership at all costs! - ElizabethB

Please AVOID this Dealership at all costs! My Aunt has been sold 2 vehicles with issues. First one 2 1/2 yrs. ago , they NEVER disclosed this vehicle was involved in an accident. 2 yrs. later while finding out how much the car was worth, we find out this information through Car-fax. After being confronted we were told that the dealership didn’t used ca-fax back then. That they used a different Car report company, and that the accident didn’t show up in it. That this was the reason for not disclosing the accident the car was involved. So, I asked for the name of “this other” company the used. I researched it pay a fee to get the car report, and boom! guess what? The accident showed up as well on this car report. Now the “it was not listed on the car report we used if so, I would have told her” TO ah! Since is there I did let her know, I would have seen it and told her.” I HAVE JUST CATCH HIM IN A LIED. After this, my Aunt didn’t trust keeping this vehicle anymore and have lost trust in DeaconJones Dealership(mind you this was the 3rd vehicle my aunt had purchased from DeaconJones) At this point the Supervisor and sells person Micheal Reeves “tried” to rectify the situation. Offered a 2021 Nissan Altima at a “good” price and had her trade in her other vehicle. Not even 5 months after this Nissan started making weird noises in the in the engine area and when the AC was turned on. She took it into the dealership and was told this is “normal” she kept driving it and it got worse. Back to the dealership, this time they decided to check it out. Some parts were replaced, she got over charged (bill when to insurance)m she paid the copayment. Was offered to trade in this car, she would have been in the hole $47K. Now let me tell you how DeaconJones took and wanted to keep taking advantage of my aunt…..My aunt speaks little English, has 0 knowledge of vehicles, or finances, as well as other things. She was given this “nice” pitch that “they” will help her find the vehicle she needed. Instead was taken for a ride that has caused her thousands of dollars. NO MORE! This Dealership needs to be reported to the “License & Theft Bureau” which is exactly what I will be doing. I don’t want to see older people that have a language, knowledge, or financial barrier to fall victim and be taken advantage off. My Aunt gave them multiple chance to rectify this problem of deception, or as they put it ‘an oversight” however, to rectify what wrong has been done. It’s NOT by selling them a more expensive vehicle in so putting them in a financial hardship. P.s. there is more to this story. However, I just wanted to share the main problems. So, that other people that are thinking of going to this dealership DeaconJones to purchase their “dream’’ for retirement or everyday car KEEP driving by. Go to a different dealership, where you will not be taken advantage of. Best of luck.

Just bought a van from them. - keith.24.thompson

Just bought a van from them. The salesman was very pushy and seemed to be in a hurry. After I got home I started checking the papers I had signed and seen they had charged me more than what Carfax had it listed for. So don't do like me and trust these people. If you deal with them check everything because they are not trustworthy. BEWARE!!!!

Great service great inventory quick and easy process very - stoks5

Great service great inventory quick and easy process very appreciative of the experience I will buy there again

Karla, the service advisor was great! - taz28333

Karla, the service advisor was great! She had is in on our appointment time and we were out in a timely manner. Karla kept us updated while we waited and was always polite and pleasant. Steve in parts was also a big help and very knowledgeable. It was a very pleasant experience.

The service department is absolutely horrible. - krichards0513

The service department is absolutely horrible. Would not recommend to anyone!! I have purchased 2 jeeps from there now. The sales guy i had and finance guy are wonderful. But service is a joke. I purchased extra stuff on my first jeep, like oil changes and if i ever had an issue with a tire they would fix it Well first time i go to use it they tell me i dont have that coverage. I took my contract up there and showed them they were wrong! They will not work with you around your schedule, and are down right rude. I ended up canceling the service contract. 2nd jeep i got needed a part, sales guy went and ordered the part before i ever drove off the lot with the car, was supposed to be fixed the next week. Almost 1 month later they have still never called me. When i would call up there i could never get past the woman who answers the phone. She said she would call back an never did. Finally one day this week i got a different woman on the phone and she did her job! She had a manager calling me back within 30 minutes. Which lets not give this manager the credit, i got up with the guy that sold me the jeep and HE got stuff done! He went back there and found out they had the part but never called me, claimed they didnt know who to call. Service finally called me to schedule an appointment and i told them, i was promised a rental so we had to schedule out to a day one would be available. Show up at the scheduled appointment time, no rental... this was 930, by 1230 we were being told we would have to reschedule... now in this period of time one would think they would have been working on my car right? Nope. Never even touched it.. I will never set foot in that service dept or recommend it!

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY - donaldsingle0

THE PROCESS OF BUYING MY 2024 FORD MAVERICK WAS VERY ENJOYABLE AND EASY. I WAS IN AND OUT 2 1/2 HRS.

Had a great experience. - David

Had a great experience. Go find Braxton if you’re in the market for a new car. Very professional and courteous. Great to deal with.

Shopping Dodge CPO. - bennymetal

Shopping Dodge CPO. Worked with Landon and everything was smooth. All promises kept, with no surprises. The staff was efficient & friendly and there was no handoff to any other associate. You deal with one person from beginning to end. I recomnend checking these folks out.

I needed my transmission services for scheduled - Devopstimothy

I needed my transmission services for scheduled maintenance. They were super busy and only had appointments out about a month. I was told to come in the next morning and they would work me in. Upon getting there at 7:30 they seemed confused and said I had to schedule it. After I told them that I was told to come in they chatted for awhile and finally said they would do it while I waited. My advisor was Jose/Juan (apologies for now recalling) I believe and he was super friendly and helpful. I’m very happy how it turned out and no longer worried about the transmission.

Rashard was the best! - tsuggs

Rashard was the best!! He's my man from now on. He's very patient very knowledgeable very positively upbeat and not a pushy salesman. I will be back! Thanks Rashard. Love ya!

Teresa was AMAZING and guided me through a very smooth - Kendall

Teresa was AMAZING and guided me through a very smooth and easy first car buying experience! Each employee I interacted with was helpful and professional. Highly recommend Carolina CDJR!

Great place to get a vehicle it is easy. - treelimb9800

Great place to get a vehicle it is easy. Everyone is really professional and help with a smile on their face

Great dealership. - mgarvett

Great dealership. Everything was straight forward. Drove 3 hours to pick up the Jeep. Dealership even called me to make sure I got home OK.

Got good help from Shannon and Chris with my vehicle... - bryanramsey2009

Got good help from Shannon and Chris with my vehicle which had a bunch of problems. They kept me up to date on progress always

Always good service. Barry and the crew take good care... - phmelious

Always good service. Barry and the crew take good care of you and your vehicle. Staff friendly and courteous

We bought a truck with a 30 day warranty. - ericamarievasquez3

We bought a truck with a 30 day warranty. The transmission has now went out and since we have drove more than 1000 miles we are SOL. The dealership said there was nothing that they could do about it. You should not sale vehicles with bad transmissions and then do nothing about it to help your customers. Very disappointed.

Salesman and entire staff were very professional and made - cwhitlock1975

Salesman and entire staff were very professional and made the buying experience easy and efficient. I thought I got a great value.

Service department takes advantage of out of town - Simpsonsteelservices

Service department takes advantage of out of town workers. Truck towed to dealership while out of town working. Supposedly did diagnostic( charge 209 just for them to generate a report the day I called -6/12/25, Truck towed in three weeks prior. Quoted 18000 for a motor, diagnostic report stated 22000 for a motor. Had towed back to home of record and local dealership fixed with 700 dollar radiator. Caught service manager in numerous lies. Be aware if you take your car to their service department. They will lie, over charge, and lie to cover themselves. Sad a dealership in a military town takes advantage of our soldiers and veterans like myself. Will never return to dealership, and will buy another Dodge.

On July 7th at 9:00 a. - a_devlin74

On July 7th at 9:00 a.m. after a very busy July 4th weekend, the service desk at this dealership greeted me like I was their only customer in the midst of a very busy morning with people everywhere and rollbacks showing up with vehicles on them. I have a black Durango RT which overheated and was dropped off to their lot unbeknownst to them and they treated me like they had known me their whole life. They have no idea who I am or who my family is and how many vehicles we have but they treated us with the utmost respect and it is very hard to find especially this time of year on a busy beach. If you ever have any problems with your vehicles, bring it here. And if you are looking to buy a car or truck don't bother shopping out of town. Stop right here at kdh Dodge!

Great experience with salesperson and friendly people... - Shady

Great experience with salesperson and friendly people with a hometown atmosphere! Can’t wait till I need another vehicle!

Wagoneers are dented on rear hatch 2023/2024! - twoputts80

Wagoneers are dented on rear hatch 2023/2024! MFG DEFECT! Beware!! Do not buy! Jeep not standing behind defect. Expect customers to accept defective product! $80k for defective dents! Legal is involved. Jeep needs to issue national recall per 4 different dealers! Owners/Jeep rep make fun of buyer in back office! Have recording! Have not once reached out to customer to try and fix issue! They will not stand behind product! MFG OR OWNER! RUN!!!

This was my BEST buying experience I ever had. - joeywaffles

This was my BEST buying experience I ever had. I knew what I wanted and they had it in stock. The crew were top notch and my blood pressure never went up. Gave me a great price on the vehicle I wanted and a great price on my trade in. I am very pleased with everything. The dealership is an older one, but it's the people and the way one is treated that matters. Highly recommend !!! Best deal ever ! Smooth as silk transaction ! I would buy from again in a heartbeat!

The salesmen was willing to give me good advice and - Tyrekstrong

The salesmen was willing to give me good advice and polite. The dealership is clean.

They don't care about customers they figure we are a dime - K85watson

They don't care about customers they figure we are a dime a dozen. Will never give them our business again

Smooth seamless experience - purchased my first Wrangler - Rd22118

Smooth seamless experience - purchased my first Wrangler today - John had vehicle ready for me to test drive right away! Taught me a lot!

Answered all my questions - Bt

I was wondering what my options were for a lease with trading in my wife's car with negative equity and Bill answered all my questions honestly with no pressure to buy. If you are going there to buy or lease ask for him.

I have just ordered my 4th car from these guys. I... - harryyoder

I have just ordered my 4th car from these guys. I continue to come back because of the courteous and professional atmosphere in the sales and service areas of the dealership. I have owned over 20 vehicles in my lifetime and the sales staff at Jim Brown's has the best product knowledge. They have always gone above and beyond to get me what I wanted and have always given me the best trade in values around, and I have shopped. I would highly recommend Jim Brown's to any of my friends or family!