If I could leave zero stars, I would. - Matt
If I could leave zero stars, I would. Beware of this very shady company. I purchased a 2020 Grand Cherokee from them, and less than a month later the vehicle broke down.
I contacted the salesperson who sold me the vehicle, and was basically told, “It’s a used car.” He also told me the warranty they sold me would cover everything and instructed me to take the Jeep to a dealership for repairs.
After the dealership inspected the vehicle, they found it wouldn’t even pass inspection. Since purchasing the vehicle, I’ve had to spend several thousand dollars on repairs, including:
2 new batteries
2 motor mounts
Battery-to-alternator wiring replacement
Alternator replacement
Radio replacement
Driveshaft replacement
Water pump replacement
Rear trunk motor replacement
Thermostat replacement
This vehicle should never have been sold in the condition it was in.
The warranty was also extremely misleading. They claimed it was their “highest package” and would cover just about everything, but when it came time to use it, I found out it wouldn’t cover dealership labor rates because the dealership charged more per hour. After being instructed to take it there to only pay deductible.
Overall, this has been a terrible experience. I strongly recommend thinking twice before buying a vehicle from this company. Learn from my mistake and take your business elsewhere.
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